Helpjuice vs Outline: Which Should You Choose in 2026?
Choosing between Helpjuice and Outline comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Helpjuice
Knowledge base software
Best for you if:
- • You need web analytics features specifically
- • Helpjuice is a knowledge base software for creating internal and external documentation
- • It provides powerful search, analytics, and customization for help centers
Outline
Open-source knowledge base
Best for you if:
- • You want the higher-rated option (7.5/10 vs 7.3/10)
- • You want to try before committing
- • You need documentation features specifically
- • Outline is an open-source knowledge base for growing teams
- • It provides beautiful docs with real-time collaboration and Slack integration
| At a Glance |  Helpjuice |  Outline |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Web Analytics | Documentation |
Rating | 73/100 | 75/100 |
| Feature | Helpjuice | Outline |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | 73 | 75 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Web AnalyticsKnowledge Base | DocumentationInternal Comms |
How Helpjuice and Outline Compare
Helpjuice
Knowledge base software
Paid · 73/100 score
Outline
Open-source knowledge base
Free tier available · 75/100 score
Helpjuice is a web analytics tool. Outline is in documentation.
Who Should Use What?
On a budget?
Outline has a free tier. Helpjuice is paid only.
Go with: Outline
Want the highest-rated option?
Helpjuice: 73/100. Outline: 75/100.
Go with: Outline
Value user reviews?
Neither has user reviews yet.
Go with: Outline
3 Questions to Help You Decide
What's your budget?
Helpjuice is paid. Outline is freemium. Outline lets you start free.
What's your use case?
Helpjuice is a web analytics tool. Outline is in documentation. Pick the category that matches your needs.
How important are ratings?
Outline scores higher: 75/100 vs 73/100.
Key Takeaways
Outline
- Higher score: 75/100 vs 73
- Free tier available
- Our pick for this comparison
Helpjuice
- Better fit for web analytics
The Bottom Line
Outline (75/100) is our pick.
Frequently Asked Questions
Is Helpjuice or Outline better?
Outline scores 75/100 in our evaluation. Helpjuice is paid and Outline is freemium.
What are Helpjuice and Outline used for?
Helpjuice: Knowledge base software. Outline: Open-source knowledge base.
What does Helpjuice cost vs Outline?
Helpjuice is a paid tool. Outline is freemium (free tier + paid plans). Visit their websites for detailed pricing.