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Insightly vs HubSpot: Which is Better in 2026?

Choosing between Insightly and HubSpot comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

Bottom line: HubSpot is our overall pick for CRM workflows. Pick Insightly if you need a free tier to start with.

··Methodology
Editor reviewed0 verified reviews comparedPricing checked May 2026

Short on time? Here's the quick answer

We've tested both tools. Here's who should pick what:

Insightly

Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.

Best for you if:

  • Unified CRM, marketing automation, and customer service platform.
  • AI-powered features like Copilot automate tasks and enhance sales efficiency.

HubSpot

CRM platform for scaling businesses

Best for you if:

  • All-in-one CRM platform covering marketing, sales, service, content, and operations with a shared contact database
  • Free CRM and tools for unlimited users; paid Starter plans begin at $15/seat/month with Marketing Professional at $890/month
At a Glance
InsightlyInsightly
HubSpotHubSpot
Starts at
$29/moPlus
$15/seat/monthStarter
Best For
CRMCRM
Rating
--

Choose Insightly or HubSpot?

Insightly

Choose Insightly if

Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.

  • Good for small business CRM
  • Project management
  • Fair pricing
HubSpot

Choose HubSpot if

CRM platform for scaling businesses

  • Generous free tier with CRM, forms, email, live chat, and basic reporting at no cost
  • Unified platform eliminates data silos between marketing, sales, and service teams
  • Intuitive interface with short learning curve compared to Salesforce
  • Budget matters ($15/seat/month vs $29/mo)
FeatureInsightlyHubSpot
Pricing ModelFreemiumFreemium
User Rating
4.1/5
1,586 reviews
4.2/5
13,321 reviews
Categories
CRMMarketing Automation
CRMMarketing Automation

In-Depth Analysis

InsightlyInsightly

Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.

Strengths

  • +Good for small business CRM
  • +Project management
  • +Fair pricing
  • +Google integration
  • +Easy to use

Weaknesses

  • -Limited features
  • -Reporting basic
  • -Customization limited
  • -Support varies
  • -Better for small teams

Key features

CRM platformProject managementMarketing automationLead routingWorkflow automationAppConnect
Starts at $29/mo

HubSpotHubSpot

CRM platform for scaling businesses

Strengths

  • +Generous free tier with CRM, forms, email, live chat, and basic reporting at no cost
  • +Unified platform eliminates data silos between marketing, sales, and service teams
  • +Intuitive interface with short learning curve compared to Salesforce
  • +Extensive integration marketplace and open API for custom connections
  • +HubSpot Academy provides free certifications and high-quality training content

Weaknesses

  • -Pricing escalates quickly, Professional and Enterprise tiers are expensive for SMBs
  • -Marketing contacts model means you pay more as your database grows
  • -CMS is less flexible than WordPress for heavily customized websites
  • -Reporting and analytics lag behind dedicated BI tools like Looker or Tableau
  • -Contract terms require annual commitment; no monthly billing on higher tiers

Key features

Free CRM with contact management, deal tracking, and company recordsMarketing Hub with email campaigns, landing pages, forms, and ad managementSales Hub with pipeline management, sequences, quotes, and meeting schedulingService Hub with ticketing, knowledge base, live chat, and customer feedbackContent Hub for website building with drag-and-drop editor and SEO toolsOperations Hub for data sync, workflow automation, and data quality tools
Starts at $15/seat/month

Pricing: Insightly vs HubSpot

PlanInsightlyHubSpot
Tier 1
Free
Free
Free
Free Tools
Tier 2
$29
Plus
$15 /seat/month
Starter
Tier 3
$49
Professional
$890 /month
Professional
Tier 4
$99
Enterprise
$3600 /month
Enterprise

Pricing verified from each vendor's public pricing page. Compare in detail on Insightly pricing and HubSpot pricing.

Who Should Use What?

On a budget?

Both are freemium. Compare plans on their websites.

Go with: Insightly

Want the highest-rated option?

Neither has user reviews yet.

Go with: Insightly

Value user reviews?

Neither has user reviews yet.

Go with: HubSpot

3 Questions to Help You Decide

1

What's your budget?

Both are freemium. Pricing won't help you decide here.

2

What's your use case?

Both are crm tools. Compare their specific features to decide.

3

How important are ratings?

Neither has user reviews yet.

Key Takeaways

HubSpot

  • Higher user rating: 4.2/5 vs 4.1/5
  • Larger review base (13,321 reviews)
  • Free tier available
  • Our pick for this comparison

Insightly

  • Choose if you want modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses

The Bottom Line

HubSpot is our pick.

Frequently Asked Questions

Is Insightly or HubSpot better?

HubSpot is rated in our evaluation. Both are freemium.

What are Insightly and HubSpot used for?

Insightly: Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.. HubSpot: CRM platform for scaling businesses.

What does Insightly cost vs HubSpot?

Insightly is freemium (free tier + paid plans). HubSpot is freemium (free tier + paid plans). Visit their websites for detailed pricing.

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