Nicereply vs Sprig: Which Should You Choose in 2026?
Choosing between Nicereply and Sprig comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Nicereply
Collect immediate customer feedback with one-click surveys to improve customer experience and agent performance.
Best for you if:
- • Collects immediate customer feedback via one-click surveys.
- • Offers CSAT, CES 2.0, and NPS surveys with high response rates.
Sprig
In-product user research platform
Best for you if:
- • You want the higher-rated option (8.0/10 vs 0.0/10)
- • Sprig is a product research platform for in-product surveys
- • It collects user feedback at key moments in the product experience
| At a Glance |  Nicereply |  Sprig |
|---|---|---|
Price | Paid | Paid |
Best For | Survey Tools | Survey Tools |
Rating | —/100 | 80/100 |
| Feature | Nicereply | Sprig |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | — | 80 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Survey ToolsCustomer Feedback | Survey ToolsProduct Analytics |
How Nicereply and Sprig Compare
Nicereply
Collect immediate customer feedback with one-click surveys to improve customer experience and agent performance.
Paid
Sprig
In-product user research platform
Paid · 80/100 score
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: Sprig
Want the highest-rated option?
Sprig scores 80/100. Nicereply is unrated.
Go with: Sprig
Value user reviews?
Neither has user reviews yet.
Go with: Sprig
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
Both are survey tools tools. Compare their specific features to decide.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Sprig
- Higher score: 80/100 vs unrated
- Our pick for this comparison
Nicereply
The Bottom Line
Sprig (80/100) is our pick.
Frequently Asked Questions
Is Nicereply or Sprig better?
Sprig scores 80/100 in our evaluation. Both are paid.
What are Nicereply and Sprig used for?
Nicereply: Collect immediate customer feedback with one-click surveys to improve customer experience and agent performance.. Sprig: In-product user research platform.
What does Nicereply cost vs Sprig?
Nicereply is a paid tool. Sprig is a paid tool. Visit their websites for detailed pricing.