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Reviews onG2
105 reviews tracked

The Bottom Line

Entry price

From $175/mo

Biggest pro

Product research

Biggest con

Expensive

TL;DR - Sprig

  • Sprig is a product research platform for in-product surveys
  • It collects user feedback at key moments in the product experience
  • Free tier available, custom pricing for enterprise
Pricing: Paid only
Best for: Enterprises & pros
4.5/5 across review platforms

What is Sprig?

Editorial review
Sprig captures user feedback at the right moments. In-product surveys and research-feedback in context. The targeting is behavioral. The surveys are in-context. The insights are actionable. Product teams wanting contextual feedback use Sprig for in-product research.

Available on: Web, iOS, Android

Pros & Cons

Pros

  • Product research
  • In-app surveys
  • Good analytics
  • Active development
  • Good for feedback

Cons

  • Expensive
  • Per-MAU pricing
  • Learning curve
  • Feature gaps
  • Better for larger teams

Ratings Across the Web

4.5(105 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

In-product researchSurveysReplaysAI analysisTargetingFeedback

Pricing Plans

Free Trial

Free

Free

Getting started

  • 250 responses/month
  • In-product surveys
  • Basic analytics
  • 1 user

Starter

$175/month

Growing products

  • 2,500 responses/month
  • Unlimited surveys
  • User segmentation
  • 3 users

Enterprise

null

Large organizations

  • Unlimited responses
  • Replays
  • SSO
  • Dedicated support

How Sprig's pricing compares

At $175/mo, Sprig is mid-range of its 5 direct competitors ($39 to $300/mo across the set).

Sprig
$175
$300

Entry paid plan, monthly.

Reviews

4.5/5

Across 105 verified user reviews on G2

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Sprig FAQ

How does Sprig differentiate its in-product surveys from traditional survey methods?

Sprig's in-product surveys are designed to capture feedback directly within the user experience, providing real-time, contextual insights. This approach allows for immediate understanding of user sentiment and behavior without requiring users to leave the product.

What specific capabilities does Sprig offer for conducting research on mobile platforms?

Sprig provides specialized features for mobile experience research, enabling the deployment of surveys and the collection of user feedback directly within mobile applications. This ensures that insights are gathered in the native mobile environment, reflecting actual user interactions.

Can Sprig's in-product surveys be used to gather feedback on new features before a full launch?

Yes, in-product surveys are ideal for testing new features with a segment of users prior to a full release. This allows product teams to iterate on designs and functionality based on direct user feedback, minimizing risks associated with new feature rollouts.

How does Sprig ensure that mobile survey data is accurate and representative of the user experience?

Sprig integrates directly into mobile applications, capturing feedback within the live user journey. This contextual data collection minimizes recall bias and provides a more accurate representation of user sentiment and behavior as it happens.

What kind of data can be collected through Sprig's in-product surveys beyond simple multiple-choice answers?

Sprig's in-product surveys can collect various types of data, including open-ended text responses, sentiment ratings, and behavioral triggers. This allows for a comprehensive understanding of user feedback, encompassing both quantitative and qualitative insights.

Source: sprig.com

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