Loop11

Name: Loop11
Brand: Loop11
Price: 25 USD
Rating: 3.9 (16 reviews)

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The easiest online usability testing tool for websites, apps, and prototypes.

Paid plans only

Paid User Research Analytics Testing & QA UI/UX Design

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3.9 (16 across the web)

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Reviews on G2 Capterra

16 reviews tracked

The Bottom Line

Updated May 26, 2026

Price: Paid plans only. Compare plans

Key facts

Conducts online usability testing for websites, apps, and prototypes.
Offers both unmoderated and moderated testing with real users.
Provides AI-powered insights, heatmaps, and session recordings for actionable feedback.

Pros

Compatible with any prototyping software for rapid testing.
AI Insights feature streamlines data analysis and provides instant design recommendations.
Supports both qualitative and quantitative data collection through various testing methods.
Accessible for users without prior user research experience or training.
Offers an extensive global pool of diverse participants for unmoderated testing.

What is Loop11?

Loop11 is an online usability testing platform designed to help businesses and UX teams gather user feedback and optimize digital experiences. It enables testing of websites, mobile apps, and prototypes with real users to identify pain points, improve user journeys, and increase conversion rates. The platform offers a comprehensive suite of testing features, including unmoderated and moderated usability testing, A/B testing, and information architecture testing. It also provides powerful reporting capabilities like AI Insights, clickstream analytics, heatmaps, and user session recordings to transform raw data into actionable design recommendations.

Available on: Web

Louis Corneloup Updated May 26, 2026 · how we evaluate Source loop11.com ↗

Ratings Across the Web

3.9 (16 reviews)

Loop11 holds an aggregate rating of 3.9 out of 5 from 16 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Online Usability Testing
AI Browser Agents testing
UX Benchmarking
Prototype Testing
A/B Testing
Mobile and Tablet UX Testing
Information Architecture Testing
True Intent Studies

Pricing Plans

Pricing checked Oct 9, 2026

Loop11 plans and prices, checked October 2026
Plan	Price	Details
Project Design Services	$25.00 / task/question	Survey input into Loop11 account

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Is Loop11 worth the price?

Weak value

Loop11's pricing for 'Project Design Services' at $25.00 per task/question is unusual as it's a service add-on rather than a core SaaS subscription.

This pricing structure is expensive for users who need frequent or complex survey design assistance, as costs can quickly accumulate. It's best for users who occasionally need help with survey input and prefer to pay per task rather than manage it themselves.

Full Loop11 pricing: every plan, hidden costs and alternatives

How Loop11's pricing compares

At $25/mo, billing unit not specified, Loop11 is the most affordable of its 2 comparable direct competitors.

Loop11

$25

Hotjar

$39

Lookback

$148.50

Entry paid plan, monthly. Pricing checked Oct 9, 2026.

Reviews

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3.9/5

Across 16 verified user reviews on G2, Capterra

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Best Loop11 Alternatives

Top alternatives based on features, pricing, and user needs.

UserTesting Paid

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4.4

Hotjar Freemium

Heatmaps and session recordings

3.8

Maze Paid

Turn user insights into clarity and drive decisions with a comprehensive research and testing platform.

4.6

UserZoom Paid

Fuel innovation and drive business growth with comprehensive UX insights throughout the product development lifecycle.

4.3

Lookback Paid

Build better products faster with AI-powered qualitative research that keeps people at its core.

3.9

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Loop11 vs UserTesting Head-to-head: features, pricing, who wins Loop11 vs Hotjar Head-to-head: features, pricing, who wins Loop11 vs Maze Head-to-head: features, pricing, who wins

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Loop11 FAQ

How does Loop11 support rapid iteration in design?

Loop11 is compatible with any prototyping software, allowing teams to quickly test design iterations. This enables continuous feedback collection and optimization throughout the design process, speeding up development cycles.

What kind of user benefits most from Loop11?

Loop11 is designed to be accessible for users without prior user research experience or training, making it suitable for a wide range of professionals. It helps businesses and UX teams gather user feedback and optimize digital experiences efficiently.

How does Loop11 compare to UserTesting for usability studies?

Loop11 offers an extensive global pool of diverse participants for unmoderated testing, similar to UserTesting. Additionally, Loop11 provides AI Insights to streamline data analysis and deliver instant design recommendations, which helps in transforming raw data into actionable insights.

Can Loop11 be used to test mobile applications?

Yes, Loop11 is designed to enable testing of mobile apps in addition to websites and prototypes. This allows businesses to gather user feedback and optimize the user experience across different digital platforms.

Does Loop11 include a free tier?

Loop11 is a paid product and does not offer a permanently free tier. It provides comprehensive usability testing features and reporting capabilities for businesses and UX teams.

Which types of data analysis does Loop11 provide?

Loop11 offers powerful reporting capabilities including AI Insights, clickstream analytics, heatmaps, and user session recordings. These features help transform raw data into actionable design recommendations and provide both qualitative and quantitative data collection.

How does Loop11 assist with information architecture testing?

Loop11 includes information architecture testing as part of its comprehensive suite of testing features. This allows users to evaluate and optimize the structure and organization of their digital content for better user navigation.

Source: loop11.com

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