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Userlytics

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Test ideas, validate designs, and uncover friction points with global panel access and expert support.

User ResearchSurvey ToolsTesting & QA
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Reviews onG2
171 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Comprehensive suite of UX research tools in one platform

Biggest con

Pricing model is not explicitly detailed on the website, requiring a demo request

TL;DR - Userlytics

  • All-in-one platform for comprehensive user testing and UX research.
  • Access to a global panel of over 2 million participants in 150+ countries and 30+ languages.
  • Offers a hybrid SaaS + consulting model with expert support for study design and execution.
Pricing: Paid only
Best for: Enterprises & pros
4.4/5 across review platforms

What is Userlytics?

Editorial review
Userlytics is an all-in-one user testing platform designed to optimize digital experiences and deliver measurable results. It enables users to run a variety of UX research methods, including moderated and unmoderated studies, card sorting, tree testing, and surveys, all within a single centralized platform. The platform provides access to a global panel of over 2 million participants across 150+ countries and 30+ languages, allowing for truly representative insights. Userlytics is ideal for UX researchers, product managers, designers, and anyone looking to gather user feedback to improve their digital products. It offers unlimited admin seats for seamless team collaboration and provides a proprietary ULX® Benchmarking Score to measure UX performance. Additionally, Userlytics offers a hybrid SaaS + consulting model, providing access to UX consultants, project managers, and account managers to support study design and execution, especially for niche audiences or advanced methodologies like longitudinal and multi-market studies.

Available on: Web

how we evaluateSourceuserlytics.com ↗

Pros & Cons

Pros

  • Comprehensive suite of UX research tools in one platform
  • Extensive global participant panel for diverse feedback
  • Unlimited team collaboration without extra fees
  • Proprietary metric (ULX® Score) for standardized UX measurement
  • Expert consulting services available to augment internal teams

Cons

  • Pricing model is not explicitly detailed on the website, requiring a demo request
  • No explicit mention of a free trial or freemium model

Ratings Across the Web

4.4(171 reviews)

Userlytics holds an aggregate rating of 4.4 out of 5 from 171 reviews across G2, last checked March 19, 2026.

G2171 reviews
4.4/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Moderated and unmoderated user testingGlobal participant panel (2M+ participants, 150+ countries, 30+ languages)Unlimited admin seats for team collaborationCard sorting and tree testingSurveys and analysis toolsULX® Benchmarking Score for measurable UX performanceHybrid SaaS + consulting model with UX consultants and project managersSupport for niche audiences and advanced methodologies (e.g., longitudinal testing)

Pricing Plans

Pricing checked Sep 18, 2026

Project Based

Per participant / session

Everything in all plans, plus:

  • No Subscription Required
  • BYOU Participants

Enterprise

$34 / session

Everything in all plans, plus:

  • Unlimited Seats
  • Account Manager
  • AI Transcriptions
  • BYOU Participants
  • Panel Participants

Self-Recruitment Unlimited BYOU Testing Premium

$699 / month

Everything in all plans, plus:

  • 5 Seats
  • 10 Seats
  • 20/month Unlimited Custom
  • 50 included for free

Limitless Unlimited Accounts & Tests

Custom Quote

Everything in all plans, plus:

  • Unlimited Accounts & Tests
  • Account Manager
  • AI Transcriptions
  • BYOU Participants
  • Panel Participants

Included in all plans

  • AI UX analysis
  • Moderated Sessions
  • Unmoderated Sessions
  • Quantitative Testing
  • Website, App & Prototype Testing
  • QA Review of every Panel Result
  • Picture-in-picture recording
  • Highlight Reels
Calculate your costView full pricing

Is Userlytics worth the price?

75/100

Userlytics offers a flexible pricing structure, with the 'Project Based' tier being fair for ad-hoc testing without commitment.

The 'Enterprise' tier at $34/session is quite competitive for businesses needing consistent testing. The 'Self-Recruitment Unlimited BYOU Testing Premium' at $699/month is on the higher side but offers unlimited BYOU tests, making it suitable for companies with their own large participant pools.

Hidden Costs & Gotchas

Panel participant costs not explicitly stated for 'Enterprise'.

BYOU means 'Bring Your Own User', not included.

Reviews

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4.4/5

Across 171 verified user reviews on G2

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Still deciding?

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Userlytics FAQ

How does Userlytics support diverse user feedback collection?

Userlytics provides access to a global panel of over 2 million participants spanning more than 150 countries and 30 languages. This extensive reach allows users to gather representative insights for their digital products from a wide variety of demographics.

Which teams benefit most from using Userlytics?

Userlytics is particularly well-suited for UX researchers, product managers, and designers. It helps these teams optimize digital experiences by providing tools for gathering user feedback and conducting various UX research methods.

How does Userlytics compare to UserTesting?

Userlytics, like UserTesting, offers a comprehensive platform for user research, but Userlytics distinguishes itself with a proprietary ULX® Benchmarking Score for standardized UX measurement. Additionally, Userlytics provides unlimited admin seats for team collaboration and offers a hybrid SaaS plus consulting model.

What kind of UX research methods can be performed with Userlytics?

Userlytics supports a variety of UX research methods, including moderated and unmoderated studies, card sorting, tree testing, and surveys. These tools are all available within a single, centralized platform to streamline research efforts.

Does Userlytics offer support for advanced research methodologies?

Yes, Userlytics offers expert consulting services, including access to UX consultants and project managers, to support advanced methodologies. This includes assistance with study design and execution for complex projects like longitudinal and multi-market studies.

How is Userlytics priced?

Userlytics is a paid product and does not offer a permanently free tier. Details regarding its pricing model require a demo request, as they are not explicitly detailed on the website.

Can multiple team members collaborate within Userlytics?

Yes, Userlytics supports seamless team collaboration by offering unlimited admin seats. This allows multiple team members to work together on user testing projects without incurring additional fees.

Source: userlytics.com

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