Userlytics
UnclaimedTest ideas, validate designs, and uncover friction points with global panel access and expert support.
Visit WebsiteWhat is Userlytics?
Userlytics (survey tools): Test ideas, validate designs, and uncover friction points with global panel access and expert support. Userlytics is an all-in-one user testing platform designed to optimize digital experiences and deliver measurable results. It enables users to run a variety of UX research methods, including moderated and unmoderated studies, card sorting, tree testing, and surveys, all within a single centralized platform. Key capabilities: Moderated and unmoderated user testing, Global participant panel (2M+ participants, 150+ countries, 30+ languages), Unlimited admin seats for team collaboration, Card sorting and tree testing, Surveys and analysis tools. Userlytics is paid-only, with most plans including a trial period. Buyers most often compare Userlytics against Sprig, Pendo, thelightbulb.ai.
TL;DR - Userlytics
- All-in-one platform for comprehensive user testing and UX research.
- Access to a global panel of over 2 million participants in 150+ countries and 30+ languages.
- Offers a hybrid SaaS + consulting model with expert support for study design and execution.
Pricing: Paid only
Best for: Enterprises & pros
4.4/5 across review platforms
Pros & Cons
Pros
- Comprehensive suite of UX research tools in one platform
- Extensive global participant panel for diverse feedback
- Unlimited team collaboration without extra fees
- Proprietary metric (ULX® Score) for standardized UX measurement
- Expert consulting services available to augment internal teams
Cons
- Pricing model is not explicitly detailed on the website, requiring a demo request
- No explicit mention of a free trial or freemium model
Ratings Across the Web
4.4(171 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Moderated and unmoderated user testingGlobal participant panel (2M+ participants, 150+ countries, 30+ languages)Unlimited admin seats for team collaborationCard sorting and tree testingSurveys and analysis toolsULX® Benchmarking Score for measurable UX performanceHybrid SaaS + consulting model with UX consultants and project managersSupport for niche audiences and advanced methodologies (e.g., longitudinal testing)
Pricing Plans
Project Based
Per participant/session
- No Subscription Required
- BYOU Participants
- AI UX analysis
- Moderated Sessions
- Unmoderated Sessions
- Quantitative Testing
- Website, App & Prototype Testing
- QA Review of every Panel Result
- Picture-in-picture recording
- Highlight Reels
- Card Sorting
- Tree Testing
- X-second test
- Sentiment Analysis
- Advanced Demographics
- Advanced Metrics
- Advanced Screener Questions
- Advanced Privacy Protection
Enterprise
$34/session
- Unlimited Seats
- Account Manager
- AI Transcriptions
- BYOU Participants
- Panel Participants
- AI UX analysis
- Moderated Sessions
- Unmoderated Sessions
- Quantitative Testing
- Website, App & Prototype Testing
- QA Review of every Panel Result
- Picture-in-picture recording
- Highlight Reels
- Card Sorting
- Tree Testing
- X-second test
- Sentiment Analysis
- Advanced Demographics
- Advanced Metrics
- Advanced Screener Questions
- Advanced Privacy Protection
Self-Recruitment Unlimited BYOU Testing Premium
$699/month
- 5 Seats
- 10 Seats
- 20/month Unlimited Custom
- 50 included for free
- AI UX analysis
- Moderated Sessions
- Unmoderated Sessions
- Quantitative Testing
- Website, App & Prototype Testing
- QA Review of every Panel Result
- Picture-in-picture recording
- Highlight Reels
- Card Sorting
- Tree Testing
- X-second test
- Sentiment Analysis
- Advanced Demographics
- Advanced Metrics
- Advanced Screener Questions
- Advanced Privacy Protection
Limitless Unlimited Accounts & Tests
Custom Quote
- Unlimited Accounts & Tests
- Account Manager
- AI Transcriptions
- BYOU Participants
- Panel Participants
- AI UX analysis
- Moderated Sessions
- Unmoderated Sessions
- Quantitative Testing
- Website, App & Prototype Testing
- QA Review of every Panel Result
- Picture-in-picture recording
- Highlight Reels
- Card Sorting
- Tree Testing
- X-second test
- Sentiment Analysis
- Advanced Demographics
- Advanced Metrics
- Advanced Screener Questions
- Advanced Privacy Protection
About Userlytics
By Toolradar Team·
Userlytics is an all-in-one user testing platform designed to optimize digital experiences and deliver measurable results. It enables users to run a variety of UX research methods, including moderated and unmoderated studies, card sorting, tree testing, and surveys, all within a single centralized platform. The platform provides access to a global panel of over 2 million participants across 150+ countries and 30+ languages, allowing for truly representative insights.
Userlytics is ideal for UX researchers, product managers, designers, and anyone looking to gather user feedback to improve their digital products. It offers unlimited admin seats for seamless team collaboration and provides a proprietary ULX® Benchmarking Score to measure UX performance. Additionally, Userlytics offers a hybrid SaaS + consulting model, providing access to UX consultants, project managers, and account managers to support study design and execution, especially for niche audiences or advanced methodologies like longitudinal and multi-market studies.
Reviews
Be the first to review Userlytics
Your take helps the next buyer. Verified LinkedIn reviewers get a badge.
Write a reviewBest Userlytics Alternatives
Top alternatives based on features, pricing, and user needs.
SprigPaid
In-product user research platform
PendoPaid
Product experience platform
thelightbulb.aiPaid
AI-powered insights for market research and consumer understanding through emotion and engagement analytics.
BluePill AIFreemium
Generate instant consumer insights using AI personas built from real-world data.
WynterPaid
On-demand B2B market research platform for rapid insights from verified target buyers.
Explore More
Userlytics FAQ
How does Userlytics ensure global representation in user testing studies?
Userlytics provides access to a global panel of over 2 million participants, enabling studies in more than 150 countries and 30 languages. This extensive reach ensures that insights are truly representative across various markets, not limited to English-speaking audiences.
What is the ULX® Benchmarking Score and how is it used?
The ULX® Benchmarking Score is a proprietary metric developed by Userlytics for standardizing user experience performance. It provides a clear, comparable Key Performance Indicator (KPI) that directly links UX performance to business outcomes for stakeholders.
Can an entire team collaborate on user testing projects without additional costs?
Yes, Userlytics offers unlimited admin seats, allowing entire teams to access the platform without extra fees. This feature promotes cross-functional collaboration by removing budget barriers for team access.
What types of UX research methods and tools are available within the Userlytics platform?
The platform integrates a comprehensive suite of UX methods and tools, including moderated and unmoderated studies, card sorting, tree testing, surveys, and analysis. All these functionalities are centralized for convenience.
How does Userlytics support organizations with limited in-house research capacity?
Userlytics offers a hybrid SaaS + consulting model, allowing organizations to extend their research team instantly. They can leverage Userlytics' UX consultants, project managers, and account managers to support study design and execution when internal capacity is constrained.
What security and data privacy measures does Userlytics have in place for user data?
Userlytics maintains ongoing management of security systems with ISO 27001 certification and Single Sign-On (SSO) capabilities, and is fully compliant with GDPR. All EU data is stored and processed within the EU, making it the only leading remote user testing platform with this specific data residency.
Source: userlytics.com