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Test ideas, validate designs, and uncover friction points with global panel access and expert support.

From $699/mo, billed monthly Visit Website
Reviews on G2
171 reviews tracked

The Bottom Line

Price
From $699/mo, billed monthly. Compare plans

Key facts

  • All-in-one platform for comprehensive user testing and UX research.
  • Access to a global panel of over 2 million participants in 150+ countries and 30+ languages.
  • Offers a hybrid SaaS + consulting model with expert support for study design and execution.

Pros

  • Comprehensive suite of UX research tools in one platform
  • Extensive global participant panel for diverse feedback
  • Unlimited team collaboration without extra fees
  • Proprietary metric (ULX® Score) for standardized UX measurement
  • Expert consulting services available to augment internal teams

Cons

  • Pricing model is not explicitly detailed on the website, requiring a demo request
  • No explicit mention of a free trial or freemium model

What is Userlytics?

Userlytics is an all-in-one user testing platform designed to optimize digital experiences and deliver measurable results. It enables users to run a variety of UX research methods, including moderated and unmoderated studies, card sorting, tree testing, and surveys, all within a single centralized platform. The platform provides access to a global panel of over 2 million participants across 150+ countries and 30+ languages, allowing for truly representative insights. Userlytics is ideal for UX researchers, product managers, designers, and anyone looking to gather user feedback to improve their digital products. It offers unlimited admin seats for seamless team collaboration and provides a proprietary ULX® Benchmarking Score to measure UX performance. Additionally, Userlytics offers a hybrid SaaS + consulting model, providing access to UX consultants, project managers, and account managers to support study design and execution, especially for niche audiences or advanced methodologies like longitudinal and multi-market studies.

Available on: Web

Ratings Across the Web

4.4 (171 reviews)

Userlytics holds an aggregate rating of 4.4 out of 5 from 171 reviews across G2, last checked March 19, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Moderated and unmoderated user testing
  • Global participant panel (2M+ participants, 150+ countries, 30+ languages)
  • Unlimited admin seats for team collaboration
  • Card sorting and tree testing
  • Surveys and analysis tools
  • ULX® Benchmarking Score for measurable UX performance
  • Hybrid SaaS + consulting model with UX consultants and project managers
  • Support for niche audiences and advanced methodologies (e.g., longitudinal testing)

Pricing Plans

Pricing checked Nov 1, 2026. Source: userlytics.com/pricing, read Nov 1, 2026

Userlytics plans and prices, checked November 2026
Plan Price Details
Project Based

Per participant / session

  • No Subscription Required
  • BYOU Participants
Enterprise

$34 / session

  • Unlimited Seats
  • Account Manager
  • AI Transcriptions
+2 more
  • BYOU Participants
  • Panel Participants
Self-Recruitment Unlimited BYOU Testing Premium

$699 / month

  • 5 Seats
  • 10 Seats
  • 20/month Unlimited Custom
+1 more
  • 50 included for free
Limitless Unlimited Accounts & Tests

Custom Quote

  • Unlimited Accounts & Tests
  • Account Manager
  • AI Transcriptions
+2 more
  • BYOU Participants
  • Panel Participants

Included in all plans

  • AI UX analysis
  • Moderated Sessions
  • Unmoderated Sessions
  • Quantitative Testing
  • Website, App & Prototype Testing
  • QA Review of every Panel Result
  • Picture-in-picture recording
  • Highlight Reels

Is Userlytics worth the price?

Good value

Userlytics offers a flexible pricing structure, with the 'Project Based' tier being fair for ad-hoc testing without commitment.

The 'Enterprise' tier at $34/session is quite competitive for businesses needing consistent testing. The 'Self-Recruitment Unlimited BYOU Testing Premium' at $699/month is on the higher side but offers unlimited BYOU tests, making it suitable for companies with their own large participant pools.

Hidden Costs & Gotchas

Panel participant costs not explicitly stated for 'Enterprise'.

BYOU means 'Bring Your Own User', not included.

Full Userlytics pricing: every plan, hidden costs and alternatives

Email me when Userlytics changes its price

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Userlytics by the numbers

Toolradar data: Userlytics's entry paid plan ($699/mo, billed monthly) ranks #18 of 18 for price among the User Research tools with a verified entry price and no stated unit, where the median is $84/mo. As of Nov 2026.

Userlytics compared with 46 User Research tools on Toolradar, as of Nov 2026
Metric Userlytics Peer median Position (1 is best)
Entry paid plan $699/mo, billed monthly $84/mo #18 of 18 tools with no stated price unit, verified price
Free plan No 21 of 46 have one n/a
Listed as an alternative to 1 tool 3 #34 of 46 (joint)
User rating 4.4/5 (across the web, 171 ratings) 4.4/5 #11 of 21 (joint) tools with 20+ reviews

Listed as an alternative to: #34 on 2026-10-16 to #34 on 2026-11-02 (rank among 46 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All User Research data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Userlytics by the numbers”, Nov 2026.

Reviews

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4.4/5

Across 171 verified user reviews on G2

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Userlytics FAQ

How does Userlytics support diverse user feedback collection?

Userlytics provides access to a global panel of over 2 million participants spanning more than 150 countries and 30 languages. This extensive reach allows users to gather representative insights for their digital products from a wide variety of demographics.

Which teams benefit most from using Userlytics?

Userlytics is particularly well-suited for UX researchers, product managers, and designers. It helps these teams optimize digital experiences by providing tools for gathering user feedback and conducting various UX research methods.

How does Userlytics compare to UserTesting?

Userlytics, like UserTesting, offers a comprehensive platform for user research, but Userlytics distinguishes itself with a proprietary ULX® Benchmarking Score for standardized UX measurement. Additionally, Userlytics provides unlimited admin seats for team collaboration and offers a hybrid SaaS plus consulting model.

What kind of UX research methods can be performed with Userlytics?

Userlytics supports a variety of UX research methods, including moderated and unmoderated studies, card sorting, tree testing, and surveys. These tools are all available within a single, centralized platform to streamline research efforts.

Does Userlytics offer support for advanced research methodologies?

Yes, Userlytics offers expert consulting services, including access to UX consultants and project managers, to support advanced methodologies. This includes assistance with study design and execution for complex projects like longitudinal and multi-market studies.

How is Userlytics priced?

Userlytics is a paid product and does not offer a permanently free tier. Details regarding its pricing model require a demo request, as they are not explicitly detailed on the website.

Can multiple team members collaborate within Userlytics?

Yes, Userlytics supports seamless team collaboration by offering unlimited admin seats. This allows multiple team members to work together on user testing projects without incurring additional fees.

How does Userlytics pricing compare with other User Research tools?

Userlytics's entry paid plan ($699/mo, billed monthly) ranks #18 of 18 for price among the User Research tools with a verified entry price and no stated unit, where the median is $84/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

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