Lyssna
UnclaimedValidate products with users, recruit participants, and gather feedback to shape products users love.
Visit WebsiteWhat is Lyssna?
Lyssna (survey tools): Validate products with users, recruit participants, and gather feedback to shape products users love. Lyssna is a comprehensive user research and usability testing tool designed to help product teams, designers, researchers, and marketers gather valuable feedback and make data-driven decisions. Key capabilities: Moderated Interviews (with Zoom, Outlook, Microsoft Teams, Google Calendar integration), Unmoderated Tests (with Figma integration), Surveys (market research, design validation, follow-up questions), Research Panel (690,000+ B2B/B2C participants, 395+ demographic/psychographic filters, 124 countries), Card Sorting (open and closed). Lyssna ships a free plan plus paid tiers that unlock as usage grows. Buyers most often compare Lyssna against Sprig, Pendo, Listen Labs.
TL;DR - Lyssna
- Conduct moderated interviews, unmoderated tests, and surveys.
- Recruit participants from a panel of 690,000+ or use your own.
- Analyze feedback to gain actionable insights and inform product decisions.
Pricing: Free plan available
Best for: Growing teams
4.4/5 across review platforms
Pros & Cons
Pros
- Comprehensive suite of user research methodologies in one platform.
- Access to a large, diverse, and vetted participant panel with fast turnaround times.
- Flexible recruitment options (self-recruit or use Lyssna's panel).
- Integrations with popular tools like Figma, Zoom, and Google Calendar.
- AI-powered features for analysis and follow-up questions.
Cons
- Participant panel responses are priced separately on all plans.
- Free plan has significant limitations (1 study/month, 3 seats, 15 self-recruited responses).
Ratings Across the Web
4.4(165 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Moderated Interviews (with Zoom, Outlook, Microsoft Teams, Google Calendar integration)Unmoderated Tests (with Figma integration)Surveys (market research, design validation, follow-up questions)Research Panel (690,000+ B2B/B2C participants, 395+ demographic/psychographic filters, 124 countries)Card Sorting (open and closed)First Click TestingFive Second TestingLive Website Testing
Pricing Plans
Free TrialFree
$0 USD/month
- 1 study per month
- 3 seats included
- 15 self-recruited test and survey responses
- Core methodologies
- Interviews
- Live chat support
- GDPR compliant
- Section groups and randomization
- Spaces
Starter
$83 USD/month
- 1 study per month
- 5 seats included
- Unlimited self-recruited test and survey responses
- Everything in Free, plus...
- AI follow up questions
- CSV exports
- Custom welcome and thank you messages
- Interview co-hosts
- Live website testing
- Recordings
- Variation sets
- Conditional logic
Growth
$166 USD/month
- 3 studies per month
- 15 seats included
- Unlimited self-recruited test and survey responses
- Everything in Starter, plus...
- AI generated summaries
- Custom variables
- Recruitment limits
- Role based permissions
- Test redirects
Enterprise
Contact us
- Custom studies launched per month
- Unlimited seats
- Unlimited self-recruited test and survey responses
- Everything in Growth, plus...
- Agreements
- Closed Spaces
- Custom branding
- Custom contract terms
- Password rules
- Priority support
- Security audit assistance
- SOC2 report
- Single sign on (SSO)
- Wallets
About Lyssna
By Toolradar Team·
Lyssna is a comprehensive user research and usability testing tool designed to help product teams, designers, researchers, and marketers gather valuable feedback and make data-driven decisions. It enables users to create and conduct various types of studies, including moderated interviews, unmoderated tests, and surveys, to uncover insights into user behavior, needs, and experiences.
The platform offers robust participant recruitment capabilities, allowing users to either bring their own participants via a shareable link or access Lyssna's panel of over 690,000 vetted B2B and B2C participants. With 395+ demographic and psychographic filters, users can precisely target their ideal audience. Lyssna also provides powerful analysis features to transform collected data into actionable insights, helping to validate assumptions, inform decisions, and drive impactful strategies for product development and marketing campaigns.
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Lyssna FAQ
What is Lyssna?
Lyssna is a user research and usability testing tool that helps teams conduct various studies like moderated interviews, unmoderated tests, and surveys. It also provides a research panel to recruit participants and offers analysis features to gather insights for product development and marketing.
How much does Lyssna cost?
Lyssna offers a Free plan, a Starter plan at $83 USD/month (billed annually), a Growth plan at $166 USD/month (billed annually), and an Enterprise plan with custom pricing. Collecting responses from their participant panel is priced separately on all plans at US$1.00 per minute for surveys or usability tests.
Is Lyssna free?
Yes, Lyssna offers a Free plan which includes 1 study per month, 3 seats, and 15 self-recruited test and survey responses, along with core methodologies and live chat support. No credit card is required to sign up for the free plan.
Who is Lyssna for?
Lyssna is designed for product designers, UX researchers, product managers, marketers, and any teams looking to validate ideas, gather user feedback, and make data-driven decisions to create better products and campaigns.
Source: lyssna.com