Comprehensive suite of user research methodologies in one platform.
Access to a large, diverse, and vetted participant panel with fast turnaround times.
Flexible recruitment options (self-recruit or use Lyssna's panel).
Integrations with popular tools like Figma, Zoom, and Google Calendar.
AI-powered features for analysis and follow-up questions.

Cons

Participant panel responses are priced separately on all plans.
Free plan has significant limitations (1 study/month, 3 seats, 15 self-recruited responses).

What is Lyssna?

Lyssna is a comprehensive user research and usability testing tool designed to help product teams, designers, researchers, and marketers gather valuable feedback and make data-driven decisions. It enables users to create and conduct various types of studies, including moderated interviews, unmoderated tests, and surveys, to uncover insights into user behavior, needs, and experiences. The platform offers robust participant recruitment capabilities, allowing users to either bring their own participants via a shareable link or access Lyssna's panel of over 690,000 vetted B2B and B2C participants. With 395+ demographic and psychographic filters, users can precisely target their ideal audience. Lyssna also provides powerful analysis features to transform collected data into actionable insights, helping to validate assumptions, inform decisions, and drive impactful strategies for product development and marketing campaigns.

Available on: Web

Data compiled by Toolradar Pricing checked Nov 1, 2026 · How we evaluate

Source lyssna.com

Ratings Across the Web

4.5 (272 reviews)

Lyssna holds an aggregate rating of 4.5 out of 5 from 272 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Moderated Interviews (with Zoom, Outlook, Microsoft Teams, Google Calendar integration)
Unmoderated Tests (with Figma integration)
Surveys (market research, design validation, follow-up questions)
Research Panel (690,000+ B2B/B2C participants, 395+ demographic/psychographic filters, 124 countries)
Card Sorting (open and closed)
First Click Testing
Five Second Testing
Live Website Testing

Pricing Plans

Free Trial

Pricing checked Nov 1, 2026. Source: lyssna.com/pricing, read Nov 1, 2026

Lyssna plans and prices, checked November 2026
Plan	Price	Details
Free	$0	1 study per month 3 seats included 15 self-recruited test and survey responses +6 more Show less Core methodologies Interviews Live chat support GDPR compliant Section groups and randomization Spaces
Growth	$166/month, billed annually	$199 billed monthly. 5 seats; panel responses are priced separately. 3 studies per month 15 seats included Unlimited self-recruited test and survey responses +6 more Show less Everything in Starter, plus... AI generated summaries Custom variables Recruitment limits Role based permissions Test redirects
Enterprise	Custom	Custom studies launched per month Unlimited seats Unlimited self-recruited test and survey responses +11 more Show less Everything in Growth, plus... Agreements Closed Spaces Custom branding Custom contract terms Password rules Priority support Security audit assistance SOC2 report Single sign on (SSO) Wallets

Calculate your cost View full pricing

Is Lyssna worth the price?

Good value

Lyssna's pricing is fair, especially with a generous Free tier offering 1 study and 15 responses.

It's best for small to medium-sized businesses and product teams looking for robust user research tools.

Full Lyssna pricing: every plan, hidden costs and alternatives

How Lyssna's pricing compares

At $166/mo, billed yearly, Lyssna is the most premium of its 2 comparable direct competitors.

Lookback

$24.92

Typeform

$28

Lyssna

$166

Not ranked, different unit or currency: SurveyMonkey $35/mo, billed monthly; Qualaroo $19.99/mo, billed monthly.

Entry paid plan, monthly price, billed yearly. Pricing checked Nov 1, 2026.

Recent pricing updates

Changes we detected on the Lyssna pricing page.

Oct 14, 2026 Growth $166 per month billed annually ($199 monthly); the $83 Starter plan is gone.

Lyssna by the numbers

Toolradar data: Lyssna's entry paid plan ($166/mo, billed yearly) ranks #12 of 18 for price among the User Research tools with a verified entry price and no stated unit, where the median is $84/mo. As of Nov 2026.

Lyssna compared with 46 User Research tools on Toolradar, as of Nov 2026
Metric	Lyssna	Peer median	Position (1 is best)
Entry paid plan	$166/mo, billed yearly	$84/mo	#12 of 18 tools with no stated price unit, verified price
Free plan	Yes	21 of 46 have one	n/a
User rating	4.5/5 (across the web, 272 ratings)	4.4/5	#8 of 21 (joint) tools with 20+ reviews

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All User Research data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Lyssna by the numbers”, Nov 2026.

Reviews

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4.5/5

Across 272 verified user reviews on G2, Capterra

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Best Lyssna Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

SurveyMonkey Freemium

Gather feedback faster with pre-built templates and powerful analysis

4.5

UserTesting Paid

Craft experiences that win hearts and markets by turning human insight into a competitive edge.

4.4

Typeform Freemium

Engaging conversational forms that boost response rates

4.6

Maze Paid

Turn user insights into clarity and drive decisions with a comprehensive research and testing platform.

4.6

Qualaroo Freemium

Gather real-time customer and user feedback with targeted, in-app and website surveys.

4.5

UserZoom Paid

Fuel innovation and drive business growth with comprehensive UX insights throughout the product development lifecycle.

4.3

Lookback Paid

Build better products faster with AI-powered qualitative research that keeps people at its core.

3.9

See all user research tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Lyssna alternatives 7+ tools ranked, pricing + verdict per pick Lyssna vs SurveyMonkey Head-to-head: features, pricing, who wins Lyssna vs UserTesting Head-to-head: features, pricing, who wins Lyssna vs Typeform Head-to-head: features, pricing, who wins

Explore More

Lyssna FAQ

How does Lyssna support product teams in validating new features?

Lyssna allows product teams to conduct various studies, including moderated interviews and unmoderated tests, to gather feedback on new features. This helps in uncovering user behavior and needs, enabling data-driven decisions for product development. The platform's analysis features can then transform collected data into actionable insights.

What kind of user can benefit most from Lyssna?

Lyssna is designed for product teams, designers, researchers, and marketers who need to gather valuable feedback and make data-driven decisions. It helps these users to understand user behavior, needs, and experiences through comprehensive user research and usability testing.

How does Lyssna compare to UserTesting regarding participant recruitment?

Lyssna offers flexible recruitment options, allowing users to bring their own participants or access its panel of over 690,000 vetted B2B and B2C participants. This panel can be targeted using 395+ demographic and psychographic filters. Both platforms aim to provide robust participant access for user research.

What are the main limitations of using Lyssna?

A key limitation of Lyssna is that responses from its participant panel are priced separately across all plans. Additionally, the free plan has significant restrictions, allowing only one study per month, three seats, and a maximum of 15 self-recruited responses.

Does Lyssna include a free tier?

Yes, Lyssna offers a free tier for users, though it comes with significant limitations on usage and features. For more extensive use and additional capabilities, paid plans are available.

Which integrations does Lyssna offer to streamline workflows?

Lyssna integrates with popular tools such as Figma, Zoom, and Google Calendar. These integrations help users to incorporate user research seamlessly into their existing design, communication, and scheduling workflows.

How does Lyssna assist with data analysis after studies are conducted?

Lyssna provides powerful analysis features to help users transform collected data into actionable insights. It also includes AI-powered features designed to aid in analysis and generate follow-up questions, supporting informed decision-making.

How does Lyssna pricing compare with other User Research tools?

Lyssna's entry paid plan ($166/mo, billed yearly) ranks #12 of 18 for price among the User Research tools with a verified entry price and no stated unit, where the median is $84/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

Source: lyssna.com

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