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  7. Lyssna
Lyssna logo

Lyssna

Unclaimed

Validate products with users, recruit participants, and gather feedback to shape products users love.

User ResearchSurvey ToolsCustomer Feedback
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TL;DR - Lyssna

  • Conduct moderated interviews, unmoderated tests, and surveys.
  • Recruit participants from a panel of 690,000+ or use your own.
  • Analyze feedback to gain actionable insights and inform product decisions.
Pricing: Free plan available
Best for: Growing teams

Pricing Plans

Free Trial

Free

$0 USD / month

  • 1 study per month
  • 3 seats included
  • 15 self-recruited test and survey responses
  • Core methodologies
  • Interviews
  • Live chat support
  • GDPR compliant
  • Section groups and randomization
  • Spaces

Starter

$83 USD / month

  • 1 study per month
  • 5 seats included
  • Unlimited self-recruited test and survey responses
  • Everything in Free, plus...
  • AI follow up questions
  • CSV exports
  • Custom welcome and thank you messages
  • Interview co-hosts
  • Live website testing
  • Recordings
  • Variation sets
  • Conditional logic

Growth

$166 USD / month

  • 3 studies per month
  • 15 seats included
  • Unlimited self-recruited test and survey responses
  • Everything in Starter, plus...
  • AI generated summaries
  • Custom variables
  • Recruitment limits
  • Role based permissions
  • Test redirects

Enterprise

Contact us

  • Custom studies launched per month
  • Unlimited seats
  • Unlimited self-recruited test and survey responses
  • Everything in Growth, plus...
  • Agreements
  • Closed Spaces
  • Custom branding
  • Custom contract terms
  • Password rules
  • Priority support
  • Security audit assistance
  • SOC2 report
  • Single sign on (SSO)
  • Wallets
View full pricing

About Lyssna

Lyssna is a comprehensive user research and usability testing tool designed to help product teams, designers, researchers, and marketers gather valuable feedback and make data-driven decisions. It enables users to create and conduct various types of studies, including moderated interviews, unmoderated tests, and surveys, to uncover insights into user behavior, needs, and experiences. The platform offers robust participant recruitment capabilities, allowing users to either bring their own participants via a shareable link or access Lyssna's panel of over 690,000 vetted B2B and B2C participants. With 395+ demographic and psychographic filters, users can precisely target their ideal audience. Lyssna also provides powerful analysis features to transform collected data into actionable insights, helping to validate assumptions, inform decisions, and drive impactful strategies for product development and marketing campaigns.

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Lyssna FAQ

Lyssna is a user research and usability testing tool that helps teams conduct various studies like moderated interviews, unmoderated tests, and surveys. It also provides a research panel to recruit participants and offers analysis features to gather insights for product development and marketing.

Lyssna offers a Free plan, a Starter plan at $83 USD/month (billed annually), a Growth plan at $166 USD/month (billed annually), and an Enterprise plan with custom pricing. Collecting responses from their participant panel is priced separately on all plans at US$1.00 per minute for surveys or usability tests.

Yes, Lyssna offers a Free plan which includes 1 study per month, 3 seats, and 15 self-recruited test and survey responses, along with core methodologies and live chat support. No credit card is required to sign up for the free plan.

Lyssna is designed for product designers, UX researchers, product managers, marketers, and any teams looking to validate ideas, gather user feedback, and make data-driven decisions to create better products and campaigns.

Quick Info

Pricing
Freemium
Visit Website

Alternatives

View all
Sprig logo

Sprig

In-product user research platform

Pendo logo

Pendo

Product experience platform

Mouseflow logo

Mouseflow

Session replay and behavior analytics

Lucky Orange logo

Lucky Orange

Website analytics with heatmaps and recordings

Appcues logo

Appcues

Product-led growth platform

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