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SatisMeter

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Collect customer feedback and measure satisfaction across multiple touchpoints with ease.

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3 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Easy and quick setup (5 minutes)

Biggest con

Response limits on all plans, including the free tier

TL;DR - SatisMeter

  • Collects customer feedback through various survey types.
  • Measures customer satisfaction, NPS, and product-market fit.
  • Integrates with popular tools and offers easy setup and automation.
Pricing: Free plan available
Best for: Growing teams

What is SatisMeter?

Editorial review
SatisMeter is a comprehensive feedback collection tool designed to help businesses understand their product, customers, and overall business performance. It enables users to create and deploy various types of surveys, including customer journey surveys to measure satisfaction and NPS scores, and research surveys for deeper business insights like product-market fit or pricing adjustments. The platform offers customizable templates, a range of question types, conditional logic, and multilingual support. The tool is built for ease of use, allowing for quick setup and minimal maintenance. It integrates seamlessly with existing tech stacks through one-click installations for platforms like Segment, WordPress, and Google Tag Manager, as well as custom integrations via API, Webhooks, and Zapier. SatisMeter is ideal for product managers, marketing teams, and customer success departments looking to gather actionable customer insights to drive product development, improve customer experience, and inform strategic decisions.

Available on: Web

Pros & Cons

Pros

  • Easy and quick setup (5 minutes)
  • No maintenance required due to automation
  • Comprehensive features included in all plans, even the free tier
  • Flexible pricing based on responses received, not surveys sent
  • Strong integration capabilities with various platforms

Cons

  • Response limits on all plans, including the free tier
  • Exceeding response limits pauses survey sending until the next billing period

Ratings Across the Web

3.5(3 reviews)

What people say

Unfortunately, it's not possible to directly access invoices in the product.Absolutely useless, via Trustpilot

Ratings aggregated from independent review platforms. Learn more

Key Features

Customizable survey templatesMultiple question types and conditional logicMultilingual support for surveysTargeting by user attributes and event-triggered surveysAutomated recurring surveysSurvey throttling and sampling to prevent over-surveyingDashboard reporting and CSV exportIntegrations with Segment, WordPress, Google Tag Manager, Productboard, Slack, Zapier, and Webhooks

Pricing Plans

Pricing checked Jun 18, 2026

Free

$0 / month

Everything in all plans, plus:

  • 25 Responses / month
  • ~ 250 Active users*

Growth

$199 / month

Everything in all plans, plus:

  • 1 000 Responses / month
  • ~ 10 000 Active users*

Enterprise

Contact Us

Everything in all plans, plus:

  • More than 10 000 active users

Included in all plans

  • All features included
  • Multiple channels: web, in-app, email, iOS, Android
  • Unlimited projects, team members and surveys
  • Survey throttling and sampling (prevent over-surveying)
  • Integrations with Productboard, Segment and more …
  • Premium support
  • Targeting by user attributes and triggering with events
  • Automated recurring surveys

How SatisMeter's pricing compares

At $199/mo, SatisMeter is the most premium of its 2 direct competitors.

$175
SatisMeter
$199

Entry paid plan, monthly. Pricing checked Jun 18, 2026.

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SatisMeter FAQ

How does SatisMeter prevent over-surveying customers?

SatisMeter incorporates features such as survey throttling and sampling to manage survey distribution. This ensures that customers are not overwhelmed with too many survey requests, maintaining a positive user experience.

What happens if a user exceeds their monthly response limit on a SatisMeter plan?

If a user exceeds their monthly response limit, SatisMeter will pause sending surveys until the next billing period begins. There are no additional charges incurred for exceeding the limit.

Can SatisMeter surveys be delivered through multiple channels?

Yes, SatisMeter supports multiple delivery channels for surveys, including web, in-app, email, iOS, and Android. All these options support pre-identification of users.

What types of integrations does SatisMeter offer for sending survey responses to other tools?

SatisMeter offers various integration options, including one-click installations with Segment, WordPress, and Google Tag Manager. It also provides custom integrations via a solid API, Webhooks, Zapier, and Integromat (now Make), allowing responses to be sent to PM tools, CRMs, or Slack.

How does SatisMeter define an 'active user' for its pricing plans?

An active user is defined as someone who has been logged into your product or service within the last three months. This metric serves as a recommendation for plan suitability rather than a strict limit.