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Collect customer feedback and measure satisfaction across multiple touchpoints with ease.

From $199/mo, billed monthly (free plan available) Visit Website
Reviews on Trustpilot TrustRadius G2 Capterra
67 reviews tracked

The Bottom Line

Price
From $199/mo, billed monthly (free plan available). Compare plans

Key facts

  • Collects customer feedback through various survey types.
  • Measures customer satisfaction, NPS, and product-market fit.
  • Integrates with popular tools and offers easy setup and automation.

Pros

  • Easy and quick setup (5 minutes)
  • No maintenance required due to automation
  • Comprehensive features included in all plans, even the free tier
  • Flexible pricing based on responses received, not surveys sent
  • Strong integration capabilities with various platforms

Cons

  • Response limits on all plans, including the free tier
  • Exceeding response limits pauses survey sending until the next billing period

What is SatisMeter?

SatisMeter is a comprehensive feedback collection tool designed to help businesses understand their product, customers, and overall business performance. It enables users to create and deploy various types of surveys, including customer journey surveys to measure satisfaction and NPS scores, and research surveys for deeper business insights like product-market fit or pricing adjustments. The platform offers customizable templates, a range of question types, conditional logic, and multilingual support. The tool is built for ease of use, allowing for quick setup and minimal maintenance. It integrates seamlessly with existing tech stacks through one-click installations for platforms like Segment, WordPress, and Google Tag Manager, as well as custom integrations via API, Webhooks, and Zapier. SatisMeter is ideal for product managers, marketing teams, and customer success departments looking to gather actionable customer insights to drive product development, improve customer experience, and inform strategic decisions.

Available on: Web

Ratings Across the Web

4.4 (67 reviews)

SatisMeter holds an aggregate rating of 4.4 out of 5 from 67 reviews across Trustpilot, TrustRadius, G2 and Capterra, last checked September 17, 2026.

What people say

“Unfortunately, it's not possible to directly access invoices in the product.Absolutely useless” via Trustpilot

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Customizable survey templates
  • Multiple question types and conditional logic
  • Multilingual support for surveys
  • Targeting by user attributes and event-triggered surveys
  • Automated recurring surveys
  • Survey throttling and sampling to prevent over-surveying
  • Dashboard reporting and CSV export
  • Integrations with Segment, WordPress, Google Tag Manager, Productboard, Slack, Zapier, and Webhooks

Pricing Plans

Pricing checked Nov 2, 2026. Source: satismeter.com/pricing, read Nov 2, 2026

SatisMeter plans and prices, checked November 2026
Plan Price Details
Free

$0 / month

  • 25 Responses / month
  • ~ 250 Active users*
Growth

$199 / month

  • 1 000 Responses / month
  • ~ 10 000 Active users*
Enterprise

Contact Us

  • More than 10 000 active users

Included in all plans

  • All features included
  • Multiple channels: web, in-app, email, iOS, Android
  • Unlimited projects, team members and surveys
  • Survey throttling and sampling (prevent over-surveying)
  • Integrations with Productboard, Segment and more …
  • Premium support
  • Targeting by user attributes and triggering with events
  • Automated recurring surveys

Is SatisMeter worth the price?

Good value

SatisMeter offers a generous Free tier, making it accessible for small teams or those just starting with feedback collection.

The jump to $199/month for the Growth tier is significant, but it scales well for companies with up to 10,000 active users. This pricing structure is best for businesses that prioritize comprehensive feedback tools and are willing to invest as their user base grows.

Hidden Costs & Gotchas

No clear overage pricing for responses.

Full SatisMeter pricing: every plan, hidden costs and alternatives

How SatisMeter's pricing compares

At $199/mo, billed monthly, SatisMeter is the most premium of its 2 comparable direct competitors.

$175
SatisMeter
$199

Entry paid plan, monthly price, billed monthly. Pricing checked Nov 2, 2026.

Email me when SatisMeter changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

SatisMeter by the numbers

Toolradar data: SatisMeter's entry paid plan ($199/mo, billed monthly) ranks #16 of 19 (joint) for price among the User Research tools with a verified entry price and no stated unit, where the median is $79/mo. As of Nov 2026.

SatisMeter compared with 47 User Research tools on Toolradar, as of Nov 2026
Metric SatisMeter Peer median Position (1 is best)
Entry paid plan $199/mo, billed monthly $79/mo #16 of 19 (joint) tools with no stated price unit, verified price
Free plan Yes 21 of 47 have one n/a
Listed as an alternative to 3 tools 3 #22 of 47 (joint)
User rating 4.4/5 (across the web, 67 ratings) 4.4/5 #11 of 21 (joint) tools with 20+ reviews

Listed as an alternative to: #20 on 2026-10-16 to #22 on 2026-11-03 (rank among 47 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All User Research data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “SatisMeter by the numbers”, Nov 2026.

Reviews

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4.4/5

Across 67 verified user reviews on G2, Capterra, Trustpilot

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SatisMeter FAQ

How does SatisMeter prevent over-surveying customers?

SatisMeter incorporates features such as survey throttling and sampling to manage survey distribution. This ensures that customers are not overwhelmed with too many survey requests, maintaining a positive user experience.

What happens if a user exceeds their monthly response limit on a SatisMeter plan?

If a user exceeds their monthly response limit, SatisMeter will pause sending surveys until the next billing period begins. There are no additional charges incurred for exceeding the limit.

Can SatisMeter surveys be delivered through multiple channels?

Yes, SatisMeter supports multiple delivery channels for surveys, including web, in-app, email, iOS, and Android. All these options support pre-identification of users.

What types of integrations does SatisMeter offer for sending survey responses to other tools?

SatisMeter offers various integration options, including one-click installations with Segment, WordPress, and Google Tag Manager. It also provides custom integrations via a solid API, Webhooks, Zapier, and Integromat (now Make), allowing responses to be sent to PM tools, CRMs, or Slack.

How does SatisMeter define an 'active user' for its pricing plans?

An active user is defined as someone who has been logged into your product or service within the last three months. This metric serves as a recommendation for plan suitability rather than a strict limit.

How does SatisMeter pricing compare with other User Research tools?

SatisMeter's entry paid plan ($199/mo, billed monthly) ranks #16 of 19 (joint) for price among the User Research tools with a verified entry price and no stated unit, where the median is $79/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

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