SatisMeter

Name: SatisMeter
Brand: SatisMeter
Price: 199 USD
Rating: 4.4 (67 reviews)

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Collect customer feedback and measure satisfaction across multiple touchpoints with ease.

Survey Tools Customer Feedback User Research

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4.4(67 across the web)

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Reviews onTrustpilotTrustRadiusG2Capterra

67 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Easy and quick setup (5 minutes)

Biggest con

Response limits on all plans, including the free tier

TL;DR - SatisMeter

Collects customer feedback through various survey types.
Measures customer satisfaction, NPS, and product-market fit.
Integrates with popular tools and offers easy setup and automation.

Pricing: Free plan available

Best for: Growing teams

4.4/5 across review platforms

What is SatisMeter?

Editorial review

SatisMeter is a comprehensive feedback collection tool designed to help businesses understand their product, customers, and overall business performance. It enables users to create and deploy various types of surveys, including customer journey surveys to measure satisfaction and NPS scores, and research surveys for deeper business insights like product-market fit or pricing adjustments. The platform offers customizable templates, a range of question types, conditional logic, and multilingual support. The tool is built for ease of use, allowing for quick setup and minimal maintenance. It integrates seamlessly with existing tech stacks through one-click installations for platforms like Segment, WordPress, and Google Tag Manager, as well as custom integrations via API, Webhooks, and Zapier. SatisMeter is ideal for product managers, marketing teams, and customer success departments looking to gather actionable customer insights to drive product development, improve customer experience, and inform strategic decisions.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcesatismeter.com ↗

Pros & Cons

Pros

Easy and quick setup (5 minutes)
No maintenance required due to automation
Comprehensive features included in all plans, even the free tier
Flexible pricing based on responses received, not surveys sent
Strong integration capabilities with various platforms

Cons

Response limits on all plans, including the free tier
Exceeding response limits pauses survey sending until the next billing period

Ratings Across the Web

4.4(67 reviews)

SatisMeter holds an aggregate rating of 4.4 out of 5 from 67 reviews across Trustpilot, TrustRadius, G2 and Capterra, last checked September 17, 2026.

What people say

“Unfortunately, it's not possible to directly access invoices in the product.Absolutely useless”via Trustpilot

Ratings aggregated from independent review platforms. Learn more

Key Features

Customizable survey templatesMultiple question types and conditional logicMultilingual support for surveysTargeting by user attributes and event-triggered surveysAutomated recurring surveysSurvey throttling and sampling to prevent over-surveyingDashboard reporting and CSV exportIntegrations with Segment, WordPress, Google Tag Manager, Productboard, Slack, Zapier, and Webhooks

Pricing Plans

Pricing checked Sep 16, 2026

Free

$0 / month

Everything in all plans, plus:

25 Responses / month
~ 250 Active users*

Growth

$199 / month

Everything in all plans, plus:

1 000 Responses / month
~ 10 000 Active users*

Enterprise

Everything in all plans, plus:

More than 10 000 active users

Included in all plans

All features included
Multiple channels: web, in-app, email, iOS, Android
Unlimited projects, team members and surveys
Survey throttling and sampling (prevent over-surveying)
Integrations with Productboard, Segment and more …
Premium support
Targeting by user attributes and triggering with events
Automated recurring surveys

Calculate your cost View full pricing

Is SatisMeter worth the price?

75/100

SatisMeter offers a generous Free tier, making it accessible for small teams or those just starting with feedback collection.

The jump to $199/month for the Growth tier is significant, but it scales well for companies with up to 10,000 active users. This pricing structure is best for businesses that prioritize comprehensive feedback tools and are willing to invest as their user base grows.

Hidden Costs & Gotchas

No clear overage pricing for responses.

How SatisMeter's pricing compares

At $199/mo, SatisMeter is the most premium of its 2 direct competitors.

BluePill AI

$99

Sprig

$175

SatisMeter

$199

Entry paid plan, monthly. Pricing checked Sep 16, 2026.

Reviews

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4.4/5

Across 67 verified user reviews on G2, Capterra, Trustpilot

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Best SatisMeter Alternatives

Top alternatives based on features, pricing, and user needs.

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WynterPaid

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4.7

CondensFreemium

Centralize, analyze, and share customer insights to drive product decisions and scale research.

4.9

SprigPaid

In-product user research platform

4.3

Listen LabsPaid

AI-led user interviews deliver actionable insights in hours, not weeks.

OutsetPaid

The AI-moderated research platform for qualitative insights at quantitative speed.

BluePill AIFreemium

Generate instant consumer insights using AI personas built from real-world data.

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All SatisMeter alternatives8+ tools ranked, pricing + verdict per pick SatisMeter vs UserTestingHead-to-head: features, pricing, who wins SatisMeter vs PendoHead-to-head: features, pricing, who wins SatisMeter vs WynterHead-to-head: features, pricing, who wins

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SatisMeter FAQ

How does SatisMeter prevent over-surveying customers?

SatisMeter incorporates features such as survey throttling and sampling to manage survey distribution. This ensures that customers are not overwhelmed with too many survey requests, maintaining a positive user experience.

What happens if a user exceeds their monthly response limit on a SatisMeter plan?

If a user exceeds their monthly response limit, SatisMeter will pause sending surveys until the next billing period begins. There are no additional charges incurred for exceeding the limit.

Can SatisMeter surveys be delivered through multiple channels?

Yes, SatisMeter supports multiple delivery channels for surveys, including web, in-app, email, iOS, and Android. All these options support pre-identification of users.

What types of integrations does SatisMeter offer for sending survey responses to other tools?

SatisMeter offers various integration options, including one-click installations with Segment, WordPress, and Google Tag Manager. It also provides custom integrations via a solid API, Webhooks, Zapier, and Integromat (now Make), allowing responses to be sent to PM tools, CRMs, or Slack.

How does SatisMeter define an 'active user' for its pricing plans?

An active user is defined as someone who has been logged into your product or service within the last three months. This metric serves as a recommendation for plan suitability rather than a strict limit.

Source: satismeter.com

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