TL;DR - Alchemer
- Collects feedback from multiple channels (surveys, websites, apps, third-party).
- Integrates with over 400 business systems for workflow automation.
- Provides AI-powered analysis and role-based dashboards for clear insights.
Pricing: Free plan available
Best for: Growing teams
Pricing Plans
Free TrialCollaborator
$55/Month/User
- Unlimited surveys
- 75k annual responses
- Email support
Professional
$165/Month/User
- All the features of Collaborator
- 100k annual responses
- Custom templates and branding
- Additional logic, scripting, publishing, and analysis
- Email and phone support
Full Access
$275/Month/User
- All the features of Professional
- 125k annual responses
- Advanced research question types
- Advanced statistical analysis tools
- Advanced reporting tools
- Email and phone support
Platform Plans
Contact us
- Custom Omnichannel feedback collection
- Integrate feedback with existing systems
- 24/7 expert support
- Analyze open text
- Dedicated Customer Success Manager
- Enterprise-grade security features
- SSO and permission-based controls
About Alchemer
Alchemer is a comprehensive feedback platform designed to transform raw data into actionable insights. It goes beyond traditional survey tools by offering robust capabilities for collecting customer and employee feedback across various channels, integrating this data with existing business systems, and providing advanced analytics to understand customer sentiment and drive business results.
The platform caters to a wide range of users including marketing teams, product managers, CX and VoC teams, and HR departments. It helps organizations build and scale customer experience programs, optimize digital experiences, conduct market research, refine product strategies, and improve employee engagement. Alchemer emphasizes flexibility, intelligence, and control, enabling users to effortlessly move from survey creation to sophisticated feedback programs and ultimately, achieve measurable business growth.
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Alchemer FAQ
Alchemer is a comprehensive feedback platform that helps businesses collect, connect, and understand customer and employee feedback to drive better outcomes. It offers tools for surveys, digital feedback, integrations, and advanced analytics, including specialized market research solutions.
Specific pricing information is not provided on the website. It appears to be a paid solution, and interested users are encouraged to explore solutions or book a consultation, suggesting custom pricing based on needs.
Based on the available information, Alchemer does not appear to offer a free tier. The website emphasizes enterprise solutions and custom consultations, indicating a paid service model.
Alchemer is for companies and teams looking to transform feedback into business results. This includes marketing teams, product teams, CX and VoC teams, HR departments, and in-house market research teams across various industries, from customer experience to academic research.