Is Alchemer worth the price?
Alchemer's pricing is on the expensive side, especially for individual users or small teams.
The 'Collaborator' tier at $55/month/user offers basic functionality but quickly becomes costly for more advanced needs. The 'Professional' tier at $165/month/user is particularly steep for features that are often standard in competitors' mid-range plans.
This pricing structure seems best suited for larger organizations with dedicated budgets for comprehensive feedback solutions.
Pricing Plans
Free TrialCollaborator
$55/Month/User
- Unlimited surveys
- 75k annual responses
- Email support
Professional
$165/Month/User
- All the features of Collaborator
- 100k annual responses
- Custom templates and branding
- Additional logic, scripting, publishing, and analysis
- Email and phone support
Full Access
$275/Month/User
- All the features of Professional
- 125k annual responses
- Advanced research question types
- Advanced statistical analysis tools
- Advanced reporting tools
- Email and phone support
Platform Plans
Contact us
- Custom Omnichannel feedback collection
- Integrate feedback with existing systems
- 24/7 expert support
- Analyze open text
- Dedicated Customer Success Manager
- Enterprise-grade security features
- SSO and permission-based controls
Hidden Costs & Gotchas
Per-user pricing scales quickly
Response limits could incur overage fees
Advanced features locked behind expensive tiers
Which Plan Do You Need?
Large enterprises needing advanced features
Teams requiring high response volumes
Organizations prioritizing dedicated support
How Alchemer Compares to Competitors
Compared to SurveyMonkey, which offers a 'Standard Monthly' plan at $39/month for a single user with unlimited surveys, Alchemer's 'Collaborator' at $55/month/user is more expensive for similar basic functionality and limited responses. Qualtrics, while also enterprise-focused, often provides more robust analytics and integration options at comparable high-tier pricing, making Alchemer's 'Full Access' at $275/month/user feel less competitive for its feature set.
Alchemer Pricing FAQ
How much does Alchemer cost?
Alchemer starts at $55/user/month on the Collaborator plan. It offers 3 paid tiers ranging from $55/user/month up to $275/user/month.
Does Alchemer have a free plan?
Alchemer does not offer a permanent free plan. However, a free trial is available.
Does Alchemer offer a free trial?
Yes, Alchemer offers a free trial. No credit card is typically required to start the trial, though this may vary.
What is the cheapest Alchemer paid plan?
The cheapest paid plan for Alchemer is "Collaborator" at $55/user/month. Key features include: Unlimited surveys, 75k annual responses, Email support.
Is there a cheaper alternative to Alchemer?
Yes. Popular alternatives to Alchemer include Canny, Stamped.io, Gong, Medallia. Free alternatives include Canny. Compare them side-by-side on Toolradar.
How much does Alchemer cost for a team of 10?
For a team of 10 users on the Collaborator plan, Alchemer costs about $550/month, or $6,600/year. Larger teams may qualify for volume discounts on annual billing.
Cheaper alternatives to Alchemer
Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.
