Canny

Name: Canny
Brand: Canny
Price: 19 USD
Rating: 4.6 (114 reviews)

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Capture feedback, prioritize features, and build what customers want

Customer Feedback Roadmapping Product Analytics

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4.6(114 across the web)

FreemiumVisit Website

Reviews onG2Capterra

114 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Clean, intuitive interface

Biggest con

Can be expensive for small teams

TL;DR - Canny

Collect and prioritize customer feedback
Public voting boards and roadmaps
Changelog for announcing releases

Pricing: Free plan available

Best for: Growing teams

4.6/5 across review platforms

What is Canny?

Editorial review

Canny helps product teams capture, organize, and analyze customer feedback. Users can submit feature requests and vote on ideas. Prioritize based on what customers want most and their value to your business. Keep customers in the loop with public roadmaps and changelogs. Integrates with tools like Intercom, Zendesk, and Jira. Close the feedback loop and build products your customers actually want.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcecanny.io ↗

Pros & Cons

Pros

Clean, intuitive interface
Strong feedback organization
Good Intercom and Segment integrations
Helpful voting system

Cons

Can be expensive for small teams
Limited customization on lower plans
Basic analytics

Ratings Across the Web

4.6(114 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Feature requestsUser votingRoadmap sharingChangelog updatesUser segmentationIntegration support

Pricing Plans

Free Trial

Pricing checked Jul 21, 2026

Free

25 tracked users
Unlimited posts
Automatic feedback capture

Core

$19/month

100+ tracked users
Custom domains
Content translations

Pro

$79/month

100+ tracked users
PM integrations
Advanced privacy
Autopilot AI

Business

Custom

5000+ tracked users
SSO integrations
CRM integrations

Calculate your cost View full pricing

Is Canny worth the price?

85/100

Canny's pricing is quite fair, especially with a generous Free tier for up to 25 users.

The jump to $19/month for Core and $79/month for Pro offers good value for increasing feature sets. This pricing structure is best for startups and growing teams looking for a scalable feedback solution.

Hidden Costs & Gotchas

User limits on Free tier

Higher user counts require Pro/Business

Advanced integrations locked behind Pro/Business

How Canny Compares to Competitors

Compared to UserVoice, which often starts at several hundred dollars per month, Canny's $19/month Core tier is significantly more accessible. Productboard also tends to be more expensive, making Canny a more budget-friendly option for similar core feedback management features.

How Canny's pricing compares

At $79/mo, Canny is mid-range of its 4 direct competitors ($15 to $300/mo across the set).

Productboard

$15

Canny

$79

Sprig

$175

Userpilot

$299

Appcues

$300

Entry paid plan, monthly. Pricing checked Jul 21, 2026.

Reviews

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4.6/5

Across 114 verified user reviews on Capterra, G2

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Best Canny Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

PendoPaid

Understand, guide, and gather feedback on user engagement

4.4

UserpilotPaid

Onboard, engage, and grow users with no-code in-app experiences

4.6

AppcuesPaid

No-code builder for user onboarding and feature adoption

4.7

ProductboardPaid

Connect customer needs to product strategy and roadmaps

4.3

SprigPaid

In-product user research platform

4.5

PlaneFreemium

Open-source project management

4.4

See all customer feedback tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Canny alternatives6+ tools ranked, pricing + verdict per pick Canny vs PendoHead-to-head: features, pricing, who wins Canny vs UserpilotHead-to-head: features, pricing, who wins Canny vs AppcuesHead-to-head: features, pricing, who wins

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Canny FAQ

How does Canny help product teams understand customer needs?

Canny enables product teams to capture, organize, and analyze customer feedback by allowing users to submit feature requests and vote on ideas. This helps teams prioritize development based on what customers want most and its value to the business.

Which teams benefit most from using Canny?

Product teams benefit most from Canny, as it provides tools for capturing feedback, prioritizing features, and communicating product updates. It helps these teams build products that align with customer desires.

How does Canny's approach to feedback differ from Productboard?

Canny focuses on a clean, intuitive interface for feedback organization and a helpful voting system to prioritize features. It allows users to submit requests and vote on ideas, whereas Productboard offers a broader suite of product management tools.

What kind of limitations might a small team encounter with Canny?

Small teams might find Canny to be expensive, and lower plans offer limited customization options. Additionally, the analytics provided are considered basic compared to more comprehensive solutions.

Does Canny include a free tier?

Yes, Canny is available on a free tier, with paid plans offered for users who require more usage and advanced features. This allows teams to start using the platform without an initial investment.

Can Canny integrate with existing development workflows?

Yes, Canny integrates with popular tools such as Intercom, Zendesk, and Jira, allowing product teams to incorporate feedback directly into their development and support workflows. It also has strong Segment integrations.

How does Canny facilitate communication with customers about product development?

Canny helps keep customers informed by providing public roadmaps and changelogs. This allows product teams to close the feedback loop and transparently share progress on features and updates.

Source: canny.io

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