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The Bottom Line

Price
From $79/mo, billed monthly (free plan available). Compare plans

Key facts

  • Collect and prioritize customer feedback
  • Public voting boards and roadmaps
  • Changelog for announcing releases

Pros

  • Clean, intuitive interface
  • Strong feedback organization
  • Good Intercom and Segment integrations
  • Helpful voting system

Cons

  • Can be expensive for small teams
  • Limited customization on lower plans
  • Basic analytics

What is Canny?

Canny helps product teams capture, organize, and analyze customer feedback. Users can submit feature requests and vote on ideas. Prioritize based on what customers want most and their value to your business. Keep customers in the loop with public roadmaps and changelogs. Integrates with tools like Intercom, Zendesk, and Jira. Close the feedback loop and build products your customers actually want.

Available on: Web

Ratings Across the Web

4.5 (185 reviews)

Canny holds an aggregate rating of 4.5 out of 5 from 185 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Feature requests
  • User voting
  • Roadmap sharing
  • Changelog updates
  • User segmentation
  • Integration support

Pricing Plans

Free Trial

Pricing checked Oct 8, 2026. Source: canny.io/pricing, read Oct 8, 2026

Canny plans and prices, checked October 2026
Plan Price Details
Free

$0

  • 25 tracked users
  • Unlimited posts
  • Automatic feedback capture
Pro

$79/month

Starting price, billed yearly; scales with tracked users

  • PM integrations
  • Advanced privacy
  • Autopilot AI
Business

Custom

  • 5000+ tracked users
  • SSO integrations
  • CRM integrations

Is Canny worth the price?

Good value

Canny's pricing starts with a usable Free plan for up to 25 tracked users.

The paid Pro plan starts at $79/month billed yearly and grows with the number of tracked users; Business is custom-priced. It is best for startups and growing teams that want a feedback board they can scale into.

Full Canny pricing: every plan, hidden costs and alternatives

How Canny's pricing compares

At $79/mo, billed monthly, Canny is mid-range of its 5 comparable direct competitors ($8 to $300/mo across the set).

Entry paid plan, monthly price, billed monthly. Pricing checked Oct 8, 2026.

Email me when Canny changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Canny by the numbers

Toolradar data: Canny's entry paid plan ($79/mo, billed monthly) ranks #19 of 21 for price among the Roadmapping tools with a verified entry price and no stated unit, where the median is $29/mo. It is listed as an alternative to 25 other tools on Toolradar, ranking #2 of 31 in Roadmapping. As of Oct 2026.

Canny compared with 31 Roadmapping tools on Toolradar, as of Oct 2026
Metric Canny Peer median Position (1 is best)
Entry paid plan $79/mo, billed monthly $29/mo #19 of 21 tools with no stated price unit, verified price
Free plan Yes 15 of 31 have one n/a
Listed as an alternative to 25 tools 1 #2 of 31
User rating 4.5/5 (across the web, 185 ratings) 4.5/5 #6 of 15 (joint) tools with 20+ reviews
Compare-page visits, last 30 days 54 visits 40 #3 of 8 tools with 20+ compare-page visits

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Roadmapping data · How we compute this. Advertising and placement fees are not inputs to any position. Visit counts include visits from every source.

Cite this: Toolradar, “Canny by the numbers”, Oct 2026.

Reviews

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4.5/5

Across 185 verified user reviews on G2, Capterra

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Canny FAQ

How does Canny help product teams understand customer needs?

Canny enables product teams to capture, organize, and analyze customer feedback by allowing users to submit feature requests and vote on ideas. This helps teams prioritize development based on what customers want most and its value to the business.

Which teams benefit most from using Canny?

Product teams benefit most from Canny, as it provides tools for capturing feedback, prioritizing features, and communicating product updates. It helps these teams build products that align with customer desires.

How does Canny's approach to feedback differ from Productboard?

Canny focuses on a clean, intuitive interface for feedback organization and a helpful voting system to prioritize features. It allows users to submit requests and vote on ideas, whereas Productboard offers a broader suite of product management tools.

What kind of limitations might a small team encounter with Canny?

Small teams might find Canny to be expensive, and lower plans offer limited customization options. Additionally, the analytics provided are considered basic compared to more comprehensive solutions.

Does Canny include a free tier?

Yes, Canny is available on a free tier, with paid plans offered for users who require more usage and advanced features. This allows teams to start using the platform without an initial investment.

Can Canny integrate with existing development workflows?

Yes, Canny integrates with popular tools such as Intercom, Zendesk, and Jira, allowing product teams to incorporate feedback directly into their development and support workflows. It also has strong Segment integrations.

How does Canny facilitate communication with customers about product development?

Canny helps keep customers informed by providing public roadmaps and changelogs. This allows product teams to close the feedback loop and transparently share progress on features and updates.

How does Canny pricing compare with other Roadmapping tools?

Canny's entry paid plan ($79/mo, billed monthly) ranks #19 of 21 for price among the Roadmapping tools with a verified entry price and no stated unit, where the median is $29/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Oct 2026.

Source: canny.io

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