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SurveyMonkey

UnclaimedEditor reviewed

Gather feedback faster with pre-built templates and powerful analysis

Survey ToolsCustomer FeedbackAnalytics
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Reviews onG2Capterra
24337 reviews tracked·5 press mentions

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Industry standard

Biggest con

Limited free tier

TL;DR - SurveyMonkey

  • Survey platform with AI-powered creation, 400+ templates, and advanced analytics tools.
  • Features skip logic, data piping, HIPAA compliance, and integration with major CRMs.
  • Free plan limited to 10 questions with Advantage at 39 dollars per month for full features.
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms

What is SurveyMonkey?

Editorial review
SurveyMonkey is the world's most popular survey platform for gathering feedback. Pre-built templates and question banks get surveys started fast. Analyze results with built-in charts and statistical tools. Target specific audiences with SurveyMonkey Audience. Enterprise features include collaboration, compliance, and integrations. The survey tool that pioneered online feedback collection.

Available on: Web

how we evaluateSourcesurveymonkey.com ↗

Pros & Cons

Pros

  • Industry standard
  • Analytics
  • Integrations

Cons

  • Limited free tier
  • Can get expensive

Ratings Across the Web

4.5(24,337 reviews)
G223,403 reviews
4.4/5
Capterra934 reviews
4.6/5

Ratings aggregated from independent review platforms. Learn more

Key Features

SurveysTemplatesLogicAnalysisIntegrationsEnterprise

Pricing Plans

Pricing checked Jun 16, 2026

Basic

Free

Free

  • 10 questions/survey
  • 100 responses
  • Basic features
Most Popular

Individual

$35/month

Annual

  • Unlimited questions
  • 15K responses/year
  • Export
Calculate your costView full pricing

How SurveyMonkey's pricing compares

At $35/mo, SurveyMonkey is mid-range of its 3 direct competitors ($2.33 to $420/mo across the set).

Typeform
$2.33
SurveyMonkey
$35
Jotform
$39
Qualtrics
$420

Entry paid plan, monthly. Pricing checked Jun 16, 2026.

Reviews

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4.5/5

Across 24,337 verified user reviews on G2, Capterra

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Best SurveyMonkey Alternatives

Top alternatives based on features, pricing, and user needs.

Google Forms logo
Google FormsFree

Effortless surveys and quizzes that sync with Google Sheets

4.7
Jotform logo
JotformFreemium

Build any form with 10,000+ templates and advanced features

4.7
Typeform logo
TypeformFreemium

Engaging conversational forms that boost response rates

4.6
Microsoft Forms logo
Microsoft FormsFreemium

Create surveys and quizzes with Microsoft 365

4.5
Qualtrics logo
QualtricsPaid

The leading Experience Management (XM) software, amplified with trusted AI to drive business growth.

4.4
See all survey tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

SurveyMonkey vs Google FormsHead-to-head: features, pricing, who winsSurveyMonkey vs JotformHead-to-head: features, pricing, who winsSurveyMonkey vs TypeformHead-to-head: features, pricing, who wins

Explore More

Best Survey ToolsBest Customer Feedback ToolsBest Analytics ToolsBest Free Survey ToolsBest Free Customer FeedbackBest Free Analytics

SurveyMonkey FAQ

How does SurveyMonkey support customer feedback initiatives?

SurveyMonkey is designed to gather customer feedback efficiently, offering pre-built templates and question banks to quickly set up surveys. It also provides powerful analysis tools with built-in charts and statistical capabilities to interpret results. Users can target specific audiences using SurveyMonkey Audience to ensure relevant feedback collection.

Which teams benefit most from using SurveyMonkey?

Teams that need to gather feedback, conduct market research, or analyze data will find SurveyMonkey beneficial. Its enterprise features, including collaboration and compliance tools, make it suitable for larger organizations. Any team focused on customer feedback or analytics can leverage its capabilities.

How does SurveyMonkey compare to Google Forms?

SurveyMonkey is considered an industry standard with powerful analytics and integrations, while Google Forms offers a more basic survey solution. SurveyMonkey provides more advanced features like pre-built templates, question banks, and statistical tools for deeper analysis. It also includes enterprise features such as collaboration and compliance.

What kind of limitations should users be aware of with SurveyMonkey?

Users should be aware that SurveyMonkey has a limited free tier, which may restrict usage for extensive projects. While powerful, the platform can become expensive for users requiring more advanced features or higher survey volumes. This trade-off balances its comprehensive features against potential cost.

How is SurveyMonkey priced?

SurveyMonkey is available on a free tier, allowing users to access basic functionalities. For more extensive usage and advanced features, paid plans are offered. These paid plans unlock additional capabilities beyond the free offering.

Can SurveyMonkey integrate with other business tools?

Yes, SurveyMonkey offers integrations with various other tools, enhancing its utility within existing business workflows. These integrations are part of its enterprise features, designed to streamline operations and data flow. This allows for a more connected and efficient feedback collection process.

How does SurveyMonkey assist with survey creation and analysis?

SurveyMonkey assists with survey creation by offering pre-built templates and extensive question banks, enabling users to quickly design surveys. For analysis, it includes built-in charts and statistical tools to help users interpret survey results effectively. This combination streamlines both the collection and understanding of feedback.

Source: surveymonkey.com

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