QuestionPro
UnclaimedDesign, send, and analyze online surveys and manage experiences with AI-powered tools.
Visit WebsiteTL;DR - QuestionPro
- AI-powered survey creation for quick and creative surveys.
- Comprehensive platform for market research, customer experience, and employee experience.
- Enterprise-grade features with strong security and compliance.
Pricing: Free plan available
Best for: Growing teams
4.6/5 across review platforms
What is QuestionPro?
QuestionPro offers a comprehensive suite of online survey software and tools designed for individuals, market research professionals, and enterprises. It enables users to easily design, distribute, and analyze various types of surveys, including market research, customer experience (CX), and employee experience (EX) surveys. The platform leverages AI to help users build surveys quickly and provides advanced analytics for deeper insights.
The product caters to a wide range of industries such as gaming, automotive, education, healthcare, and financial services. It provides specialized tools for managing Voice of Customer (VoC) programs, sentiment analysis, journey management, and 360-degree feedback for employees. With robust security features and compliance certifications like GDPR and HIPAA, QuestionPro ensures data privacy and reliability for its global user base.
Available on: Web
Pros & Cons
Pros
- AI-driven survey creation significantly speeds up survey design.
- Offers specialized solutions for CX, EX, and market research.
- Strong emphasis on data security and compliance with multiple certifications.
- Extensive range of question types and advanced logic options.
- Enterprise-ready with integrations, user roles, and global data centers.
Cons
- Specific pricing details for advanced tiers are not immediately transparent on the main page, requiring contact for Team and Research Editions.
- The breadth of features might be overwhelming for very basic survey needs.
- Requires contacting sales for higher-tier plans, which can delay access.
Ratings Across the Web
4.6(1,591 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
AI Surveys & ResearchCustomer Experience Management SoftwareEmployee Experience Management Software250+ Free Online Survey TemplatesAdvanced Analytics and Reporting (SPSS, Excel, PDF export)GDPR, ISO 27001:2022, CCPA, PCI-DSS, HIPAA ComplianceAPI and FTP Sync IntegrationsUser Roles & Permissions and SSO
Pricing Plans
Free TrialPricing checked Aug 3, 2026
Free
Free
- 1 User
- 200 Responses per survey
- Basic Surveys
- Logic
- Integrations
- Analysis
- 30 Question types
- Global Data center
- 24/7 Chat & email support
Advanced
$99 per user/per month
- 1 User
- 25K Responses per year
- Standard Surveys
- Logic
- Integrations
- Analysis
- Branding
- 38 Question types
- Global Data center
- 24/7 Chat & email support
Team Edition
CONTACT US
- 5+ Users
- 100K Responses per year
- Standard+ Surveys
- Logic
- Integrations
- Analysis
- Branding
- Collaboration
- 46 Question types
- Regional Data centers
- Dedicated Account manager
Research Suite
CONTACT US
- 10+ Users
- Custom Response pricing
- Custom Surveys
- Logic
- Integrations
- Analysis
- Branding
- Collaboration
- Security
- Communities
- Audience
- Qualitative tools
- Services
- 52 Question types
- Regional Data centers
- Dedicated Success manager
- Research Suite
Reviews
4.6/5
Across 1,591 verified user reviews on g2, capterra
Add your hands-on experience to help the next buyer.
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QuestionPro FAQ
How does QuestionPro assist with survey creation?
QuestionPro leverages AI-powered tools to help users design surveys quickly. This includes a wide range of question types and advanced logic options to build comprehensive surveys efficiently.
Which teams benefit most from using QuestionPro?
QuestionPro is well-suited for market research professionals, customer experience (CX) teams, and human resources departments managing employee experience (EX) programs. It also serves various industries like gaming, automotive, education, healthcare, and financial services.
How does QuestionPro compare to SurveyMonkey?
QuestionPro offers specialized solutions for CX, EX, and market research, alongside AI-driven survey creation. It also emphasizes robust data security and compliance with certifications like GDPR and HIPAA, catering to enterprise needs.
What kind of data security does QuestionPro provide?
QuestionPro places a strong emphasis on data security and compliance. It holds certifications such as GDPR and HIPAA, ensuring data privacy and reliability for its global user base.
How is QuestionPro priced?
QuestionPro is available on a free tier, offering basic functionalities. For more extensive usage and advanced features, paid plans are available, though specific pricing for higher tiers requires contacting sales.
Can QuestionPro be used for managing customer feedback?
Yes, QuestionPro provides specialized tools for managing Voice of Customer (VoC) programs. This includes capabilities for sentiment analysis and journey management to understand and act on customer feedback.
What are the main trade-offs when choosing QuestionPro?
The breadth of features in QuestionPro might be overwhelming for users with very basic survey needs. Additionally, specific pricing details for advanced tiers are not immediately transparent, requiring direct contact for Team and Research Editions.
Source: questionpro.com