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QuestionPro

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Design, send, and analyze online surveys and manage experiences with AI-powered tools.

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Reviews onG2
1158 reviews tracked·1 press mention

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

AI-driven survey creation significantly speeds up survey design.

Biggest con

Specific pricing details for advanced tiers are not immediately transparent on the main page, requiring contact for Team and Research Editions.

TL;DR - QuestionPro

  • AI-powered survey creation for quick and creative surveys.
  • Comprehensive platform for market research, customer experience, and employee experience.
  • Enterprise-grade features with strong security and compliance.
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms

What is QuestionPro?

Editorial review
QuestionPro offers a comprehensive suite of online survey software and tools designed for individuals, market research professionals, and enterprises. It enables users to easily design, distribute, and analyze various types of surveys, including market research, customer experience (CX), and employee experience (EX) surveys. The platform leverages AI to help users build surveys quickly and provides advanced analytics for deeper insights. The product caters to a wide range of industries such as gaming, automotive, education, healthcare, and financial services. It provides specialized tools for managing Voice of Customer (VoC) programs, sentiment analysis, journey management, and 360-degree feedback for employees. With robust security features and compliance certifications like GDPR and HIPAA, QuestionPro ensures data privacy and reliability for its global user base.

Available on: Web

how we evaluateSourcequestionpro.com ↗

Pros & Cons

Pros

  • AI-driven survey creation significantly speeds up survey design.
  • Offers specialized solutions for CX, EX, and market research.
  • Strong emphasis on data security and compliance with multiple certifications.
  • Extensive range of question types and advanced logic options.
  • Enterprise-ready with integrations, user roles, and global data centers.

Cons

  • Specific pricing details for advanced tiers are not immediately transparent on the main page, requiring contact for Team and Research Editions.
  • The breadth of features might be overwhelming for very basic survey needs.
  • Requires contacting sales for higher-tier plans, which can delay access.

Ratings Across the Web

4.5(1,158 reviews)

QuestionPro holds an aggregate rating of 4.5 out of 5 from 1,158 reviews across G2, last checked September 17, 2026.

G21,158 reviews
4.5/5

Ratings aggregated from independent review platforms. Learn more

Key Features

AI Surveys & ResearchCustomer Experience Management SoftwareEmployee Experience Management Software250+ Free Online Survey TemplatesAdvanced Analytics and Reporting (SPSS, Excel, PDF export)GDPR, ISO 27001:2022, CCPA, PCI-DSS, HIPAA ComplianceAPI and FTP Sync IntegrationsUser Roles & Permissions and SSO

Pricing Plans

Free Trial

Pricing checked Sep 12, 2026

Free

Everything in all plans, plus:

  • 1 User
  • 200 Responses per survey
  • Basic Surveys
  • 30 Question types
  • Global Data center
  • 24/7 Chat & email support

Advanced

$99 / user /per month

Everything in all plans, plus:

  • 1 User
  • 25K Responses per year
  • Standard Surveys
  • Branding
  • 38 Question types
  • Global Data center
  • 24/7 Chat & email support

Team Edition

CONTACT US

Everything in all plans, plus:

  • 5+ Users
  • 100K Responses per year
  • Standard+ Surveys
  • Branding
  • Collaboration
  • 46 Question types
  • Regional Data centers
  • Dedicated Account manager

Research Suite

CONTACT US

Everything in all plans, plus:

  • 10+ Users
  • Custom Response pricing
  • Custom Surveys
  • Branding
  • Collaboration
  • Security
  • Communities
  • Audience

Included in all plans

  • Logic
  • Integrations
  • Analysis
Calculate your costView full pricing

Is QuestionPro worth the price?

80/100

QuestionPro offers a generous free tier, making it accessible for individuals or small projects.

The Advanced tier at $99/user/month is competitive for professional use, especially with 25K responses annually. The enterprise tiers require contact, which is standard for custom solutions, but could be expensive for larger teams needing advanced features.

How QuestionPro's pricing compares

At $99/mo, QuestionPro is mid-range of its 4 direct competitors ($2.33 to $420/mo across the set).

Typeform
$2.33
SurveyMonkey
$35
Alchemer
$55
QuestionPro
$99
Qualtrics
$420

Entry paid plan, monthly. Pricing checked Sep 12, 2026.

Reviews

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4.5/5

Across 1,158 verified user reviews on G2

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Best QuestionPro Alternatives

Top alternatives based on features, pricing, and user needs.

Google Forms logo
Google FormsFree

Effortless surveys and quizzes that sync with Google Sheets

4.7
SurveyMonkey logo
SurveyMonkeyFreemium

Gather feedback faster with pre-built templates and powerful analysis

4.5
Typeform logo
TypeformFreemium

Engaging conversational forms that boost response rates

4.6
Alchemer logo
AlchemerFreemium

Turn answers into outcomes with a powerful feedback machine.

4.0
Qualtrics logo
QualtricsPaid

The leading Experience Management (XM) software, amplified with trusted AI to drive business growth.

4.4
See all survey tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

QuestionPro vs Google FormsHead-to-head: features, pricing, who winsQuestionPro vs SurveyMonkeyHead-to-head: features, pricing, who winsQuestionPro vs TypeformHead-to-head: features, pricing, who wins

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QuestionPro FAQ

How does QuestionPro assist with survey creation?

QuestionPro leverages AI-powered tools to help users design surveys quickly. This includes a wide range of question types and advanced logic options to build comprehensive surveys efficiently.

Which teams benefit most from using QuestionPro?

QuestionPro is well-suited for market research professionals, customer experience (CX) teams, and human resources departments managing employee experience (EX) programs. It also serves various industries like gaming, automotive, education, healthcare, and financial services.

How does QuestionPro compare to SurveyMonkey?

QuestionPro offers specialized solutions for CX, EX, and market research, alongside AI-driven survey creation. It also emphasizes robust data security and compliance with certifications like GDPR and HIPAA, catering to enterprise needs.

What kind of data security does QuestionPro provide?

QuestionPro places a strong emphasis on data security and compliance. It holds certifications such as GDPR and HIPAA, ensuring data privacy and reliability for its global user base.

How is QuestionPro priced?

QuestionPro is available on a free tier, offering basic functionalities. For more extensive usage and advanced features, paid plans are available, though specific pricing for higher tiers requires contacting sales.

Can QuestionPro be used for managing customer feedback?

Yes, QuestionPro provides specialized tools for managing Voice of Customer (VoC) programs. This includes capabilities for sentiment analysis and journey management to understand and act on customer feedback.

What are the main trade-offs when choosing QuestionPro?

The breadth of features in QuestionPro might be overwhelming for users with very basic survey needs. Additionally, specific pricing details for advanced tiers are not immediately transparent, requiring direct contact for Team and Research Editions.

Source: questionpro.com

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