QuestionPro
UnclaimedDesign, send, and analyze online surveys and manage experiences with AI-powered tools.
Visit WebsiteWhat is QuestionPro?
QuestionPro (survey tools): Design, send, and analyze online surveys and manage experiences with AI-powered tools. QuestionPro offers a comprehensive suite of online survey software and tools designed for individuals, market research professionals, and enterprises. It enables users to easily design, distribute, and analyze various types of surveys, including market research, customer experience (CX), and employee experience (EX) surveys. Key capabilities: AI Surveys & Research, Customer Experience Management Software, Employee Experience Management Software, 250+ Free Online Survey Templates, Advanced Analytics and Reporting (SPSS, Excel, PDF export). QuestionPro ships a free plan plus paid tiers that unlock as usage grows. Buyers most often compare QuestionPro against Sprig, Pendo.
TL;DR - QuestionPro
- AI-powered survey creation for quick and creative surveys.
- Comprehensive platform for market research, customer experience, and employee experience.
- Enterprise-grade features with strong security and compliance.
Pricing: Free plan available
Best for: Growing teams
4.6/5 across review platforms
Pros & Cons
Pros
- AI-driven survey creation significantly speeds up survey design.
- Offers specialized solutions for CX, EX, and market research.
- Strong emphasis on data security and compliance with multiple certifications.
- Extensive range of question types and advanced logic options.
- Enterprise-ready with integrations, user roles, and global data centers.
Cons
- Specific pricing details for advanced tiers are not immediately transparent on the main page, requiring contact for Team and Research Editions.
- The breadth of features might be overwhelming for very basic survey needs.
- Requires contacting sales for higher-tier plans, which can delay access.
Ratings Across the Web
4.6(1,591 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
AI Surveys & ResearchCustomer Experience Management SoftwareEmployee Experience Management Software250+ Free Online Survey TemplatesAdvanced Analytics and Reporting (SPSS, Excel, PDF export)GDPR, ISO 27001:2022, CCPA, PCI-DSS, HIPAA ComplianceAPI and FTP Sync IntegrationsUser Roles & Permissions and SSO
Pricing Plans
Free TrialFree
Free
- 1 User
- 200 Responses per survey
- Basic Surveys
- Logic
- Integrations
- Analysis
- 30 Question types
- Global Data center
- 24/7 Chat & email support
Advanced
$99 per user/per month
- 1 User
- 25K Responses per year
- Standard Surveys
- Logic
- Integrations
- Analysis
- Branding
- 38 Question types
- Global Data center
- 24/7 Chat & email support
Team Edition
CONTACT US
- 5+ Users
- 100K Responses per year
- Standard+ Surveys
- Logic
- Integrations
- Analysis
- Branding
- Collaboration
- 46 Question types
- Regional Data centers
- Dedicated Account manager
Research Suite
CONTACT US
- 10+ Users
- Custom Response pricing
- Custom Surveys
- Logic
- Integrations
- Analysis
- Branding
- Collaboration
- Security
- Communities
- Audience
- Qualitative tools
- Services
- 52 Question types
- Regional Data centers
- Dedicated Success manager
- Research Suite
About QuestionPro
By Toolradar Team·
QuestionPro offers a comprehensive suite of online survey software and tools designed for individuals, market research professionals, and enterprises. It enables users to easily design, distribute, and analyze various types of surveys, including market research, customer experience (CX), and employee experience (EX) surveys. The platform leverages AI to help users build surveys quickly and provides advanced analytics for deeper insights.
The product caters to a wide range of industries such as gaming, automotive, education, healthcare, and financial services. It provides specialized tools for managing Voice of Customer (VoC) programs, sentiment analysis, journey management, and 360-degree feedback for employees. With robust security features and compliance certifications like GDPR and HIPAA, QuestionPro ensures data privacy and reliability for its global user base.
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QuestionPro FAQ
How does QuestionPro leverage AI to enhance survey creation and analysis?
QuestionPro utilizes AI to generate surveys from a description in under 60 seconds, summarize open-ended responses, and build smart dashboards. It also employs AI for real-time sentiment analysis from video responses and to generate poll questions for LivePolls.
What is the purpose of the Synthetic Data and Digital Twin feature?
The Synthetic Data and Digital Twin feature allows users to validate research without compromising customer privacy. It generates statistically accurate synthetic datasets from existing data to test surveys, dashboards, and models, enabling faster deployment.
Can QuestionPro integrate with other tools for data analysis and reporting?
Yes, QuestionPro offers integration capabilities, including Google Sheets integration and SPSS export for data analysis. It also allows for SQL import data and provides options for combining and consolidating data.
What specific features are available for managing customer and employee experiences?
For customer experience, QuestionPro provides tools for launching and managing Voice of Customer (VoC) programs, sentiment analysis, and journey management. For employee experience, it offers 360 feedback tools, employee retention and churn analysis, and performance management features.
What types of advanced question logic and validation does QuestionPro support?
QuestionPro supports a wide range of advanced logic and validation, including skip logic branching, text piping, randomizing answer options, quota management, and looping logic. It also features JavaScript logic/validation and custom scripting for complex survey flows.
Source: questionpro.com