What is Birdeye?
Birdeye (seo tools): Agentic marketing platform. Birdeye is an all-in-one customer experience platform for local businesses and enterprises. Manage online reviews across Google, Facebook, and 200+ sites. Get more reviews with automated requests. Respond to reviews from one inbox. Surveys measure customer satisfaction. Webchat and messaging handle customer inquiries. Local SEO tools boost visibility. Key capabilities: Review management, Surveys, Listings, Messaging, Payments. Birdeye is paid-only, with most plans including a trial period. Buyers most often compare Birdeye against Emplifi, Sociality.io, Dash Hudson.
TL;DR - Birdeye
- Reputation and customer experience platform
- Review management and surveys
- Local SEO and listings management
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms
Pros & Cons
Pros
- Multi-location support
- AI automation
- 200k+ businesses use it
Cons
- Enterprise focused
Ratings Across the Web
4.7(3,827 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Review managementSurveysListingsMessagingPaymentsAI marketing
Pricing Plans
Free TrialStarter
$299/monthly
- Review collection
- Review monitoring
- Basic listings
- Limited messaging
Growth
$399/monthly
- All Starter features
- Advanced text messaging
- Review campaigns
- Customer interaction tools
Dominate
$499/monthly
- Full feature set
- Advanced review campaigns
- Chatbot capabilities
- Enhanced messaging
- Multi-location management
About Birdeye
By Toolradar Team·
Birdeye is an all-in-one customer experience platform for local businesses and enterprises. Manage online reviews across Google, Facebook, and 200+ sites. Get more reviews with automated requests. Respond to reviews from one inbox. Surveys measure customer satisfaction. Webchat and messaging handle customer inquiries. Local SEO tools boost visibility. Everything you need to manage your online reputation.
Reviews
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Birdeye FAQ
Who uses Birdeye?
Over 200,000 businesses for reputation management.
Source: birdeye.com