AI-native platform for advanced reputation management.
Offers industry-specific solutions (e.g., healthcare, automotive) with tailored features.
Centralizes multiple aspects of online reputation and customer feedback.
Provides actionable insights from review data using AI.
Helps improve local search visibility and online discoverability.

Cons

No pricing information available on the website, suggesting it's enterprise-focused.
Requires integration into existing workflows for multi-location businesses.
The website uses placeholder text in some sections, making it harder to get full details.

What is Reputation.com?

Reputation.com is an AI-native reputation management platform designed to help businesses understand, manage, and improve their online presence and customer experience. It centralizes various aspects of reputation, including online reviews, local search visibility, social media engagement, and customer feedback through surveys. The platform leverages AI to provide instant answers from review data, optimize local SEO, generate more reviews, and identify actionable insights. This platform is built for multi-location businesses and enterprises across various industries, including healthcare and automotive, offering tailored solutions to meet specific industry needs. It helps organizations track sentiment, respond to feedback efficiently, benchmark against competitors, and ultimately build trust and drive performance by turning customer signals into strategic actions. The core idea is to move beyond 'bolt-on AI' by integrating AI deeply into its architecture to deliver faster responses, smarter fixes, and stronger signals. Key benefits include enhanced online discoverability, improved customer satisfaction through proactive feedback management, streamlined social media operations, and a unified view of brand performance across all locations. It empowers marketing teams, operational leaders, and frontline staff to effectively manage their brand's reputation and customer journey.

Available on: Web

Data compiled by Toolradar Pricing checked Oct 30, 2026 · How we evaluate

Source reputation.com

Ratings Across the Web

4.5 (2,603 reviews)

Reputation.com holds an aggregate rating of 4.5 out of 5 from 2,603 reviews across G2, last checked September 17, 2026.

G2 2,603 reviews

4.5/5

Ratings aggregated from independent review platforms. Learn more

Key Features

AI Reputation Manager (tracks brand sentiment, sources, rankings, listing accuracy on ChatGPT, Gemini, Perplexity)
Reputation® IQ (AI-powered insights from review data in plain English)
Listings + Local SEO (optimizes brand data for AI discovery and local search)
Reviews & Review Booster (generates review volume and improves response management)
Surveys (captures private feedback and routes for improvement)
Insights (unifies signals to reveal changes and prioritize actions)
Competitive Insights (benchmarks against competitors and identifies market opportunities)
Social Suite (centralizes publishing and engagement across locations)

Pricing Plans

Pricing checked Oct 30, 2026. Source: reputation.com/pricing, read Oct 30, 2026

Reputation.com plans and prices, checked October 2026
Plan	Price	Details
Rep Core + Surveys	$150 / Per Location / Per Month	Reviews + Surveys: Capture and respond to reviews across 250+ sites, one-click, brand-approved replies, automated email review requests Collect private quantitative and qualitative feedback through six custom surveys, targeted outreach campaigns Listings: Keep business listings accurate across 250+ sites, track local search performance and trends, understand how AI search engines perceive your brand and market +3 more Show less Insights: Benchmark brand and location performance with proprietary Reputation Score, data-driven recommendations, conversational AI to get instant answers and uncover sentiment trends across every location Map the full customer journey to pinpoint strengths, weaknesses, opportunities, and gaps Build unlimited executive-ready dashboards and reports and maintaining a consistent brand voice
Rep Core + Pulse	$115 / Per Location/Per Month	Includes all features of Rep Core + Surveys Reduces six custom surveys to a single custom survey
Rep Core	$80 / Per Location/Per Month	Includes all features of Rep Core + Surveys No survey functionality

Calculate your cost View full pricing

Is Reputation.com worth the price?

Weak value

Reputation.com's pricing seems expensive, especially for smaller businesses.

The 'Rep Core' tier at $80/location/month offers basic reputation management, but the lack of survey functionality is a significant drawback. The 'Rep Core + Surveys' at $150/location/month provides a more comprehensive solution but the per-location pricing model can quickly escalate costs for multi-location enterprises.

This pricing is best suited for large enterprises with substantial budgets and a critical need for advanced reputation management across many locations.

Hidden Costs & Gotchas

Potential for additional feature add-ons

Full Reputation.com pricing: every plan, hidden costs and alternatives

How Reputation.com's pricing compares

At $80/mo, billed monthly, Reputation.com is mid-range of its 2 comparable direct competitors ($49 to $95/mo across the set).

Moz

$49

Reputation.com

$80

Promptwatch

$95

Not ranked, different unit or currency: Peec AI €95.87/mo, billed monthly.

Entry paid plan, monthly price, billed monthly. Pricing checked Oct 30, 2026.

Reputation.com by the numbers

Toolradar data: Reputation.com's entry paid plan ($80/mo, billed monthly) ranks #9 of 20 (joint) for price among the Brand Monitoring tools with a verified entry price and no stated unit, where the median is $89.50/mo. It is listed as an alternative to 18 other tools on Toolradar, ranking #4 of 40 in Brand Monitoring. As of Nov 2026.

Reputation.com compared with 40 Brand Monitoring tools on Toolradar, as of Nov 2026
Metric	Reputation.com	Peer median	Position (1 is best)
Entry paid plan	$80/mo, billed monthly	$89.50/mo	#9 of 20 (joint) tools with no stated price unit, verified price
Free plan	No	2 of 40 have one	n/a
Listed as an alternative to	18 tools	2	#4 of 40
User rating	4.5/5 (across the web, 2,603 ratings)	4.5/5	#4 of 12 (joint) tools with 20+ reviews

Listed as an alternative to: #3 on 2026-10-16 to #4 on 2026-11-02 (rank among 40 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Brand Monitoring data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Reputation.com by the numbers”, Nov 2026.

Reviews

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4.5/5

Across 2,603 verified user reviews on G2

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Best Reputation.com Alternatives

Top alternatives based on features, pricing, and user needs.

Moz Paid

SEO software and analytics platform

4.5

Peec AI Paid

Track, analyze, and improve brand performance on AI search platforms.

Promptwatch Paid

Optimize your brand's visibility and drive traffic from AI search engines.

See all analytics tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Reputation.com vs Moz Head-to-head: features, pricing, who wins Reputation.com vs Peec AI Head-to-head: features, pricing, who wins Reputation.com vs Promptwatch Head-to-head: features, pricing, who wins

Explore More

Reputation.com FAQ

How does Reputation.com assist multi-location businesses with brand monitoring?

Reputation.com centralizes various aspects of online reputation, including reviews, local search visibility, and social media engagement, providing a unified view of brand performance across all locations. This allows businesses to track sentiment and respond to feedback efficiently across their entire footprint.

What kind of user benefits most from Reputation.com?

Reputation.com is built for multi-location businesses and enterprises, offering tailored solutions for industries like healthcare and automotive. It empowers marketing teams, operational leaders, and frontline staff to effectively manage their brand's reputation and customer journey.

How does Reputation.com compare to Moz for managing online presence?

Reputation.com is an AI-native platform that centralizes online reviews, local search visibility, social media engagement, and customer feedback through surveys. It leverages AI to provide instant answers from review data and optimize local SEO, whereas Moz primarily focuses on SEO tools and link building.

Does Reputation.com include a free tier for small businesses?

Reputation.com is a paid product and does not offer a permanently free tier. Its focus on enterprise and multi-location businesses suggests a comprehensive, tailored service model.

Can Reputation.com help improve local search visibility for businesses?

Yes, Reputation.com helps improve local search visibility and online discoverability by leveraging AI to optimize local SEO. This feature is designed to enhance a business's presence in local search results.

What are the primary limitations a prospective buyer should consider with Reputation.com?

One limitation is that pricing information is not readily available on the website, indicating an enterprise-focused sales approach. Additionally, integrating the platform effectively requires incorporating it into existing workflows for multi-location businesses.

How does Reputation.com use AI to provide actionable insights?

Reputation.com leverages AI to provide instant answers from review data and identify actionable insights. This deep integration of AI helps businesses turn customer signals into strategic actions for improving performance.

How does Reputation.com pricing compare with other Brand Monitoring tools?

Reputation.com's entry paid plan ($80/mo, billed monthly) ranks #9 of 20 (joint) for price among the Brand Monitoring tools with a verified entry price and no stated unit, where the median is $89.50/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

Source: reputation.com

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