Reputation.com
UnclaimedAI-powered platform to manage, monitor, and improve your brand's online reputation and customer experience.
Visit WebsiteTL;DR - Reputation.com
- AI-native platform for comprehensive online reputation management.
- Unifies reviews, local SEO, social media, and customer feedback.
- Offers industry-specific solutions for healthcare, automotive, and more.
Pricing: Paid only
Best for: Enterprises & pros
Pricing Plans
Rep Core + Surveys
$150/Per Location / Per Month
- Reviews + Surveys: Capture and respond to reviews across 250+ sites, one-click, brand-approved replies, automated email review requests
- Collect private quantitative and qualitative feedback through six custom surveys, targeted outreach campaigns
- Listings: Keep business listings accurate across 250+ sites, track local search performance and trends, understand how AI search engines perceive your brand and market
- Insights: Benchmark brand and location performance with proprietary Reputation Score, data-driven recommendations, conversational AI to get instant answers and uncover sentiment trends across every location
- Map the full customer journey to pinpoint strengths, weaknesses, opportunities, and gaps
- Build unlimited executive-ready dashboards and reports and maintaining a consistent brand voice
Rep Core + Pulse
$115/Per Location/Per Month
- Includes all features of Rep Core + Surveys
- Reduces six custom surveys to a single custom survey
Rep Core
$80/Per Location/Per Month
- Includes all features of Rep Core + Surveys
- No survey functionality
About Reputation.com
Reputation.com is an AI-native reputation management platform designed to help businesses understand, manage, and improve their online presence and customer experience. It centralizes various aspects of reputation, including online reviews, local search visibility, social media engagement, and customer feedback through surveys. The platform leverages AI to provide instant answers from review data, optimize local SEO, generate more reviews, and identify actionable insights.
This platform is built for multi-location businesses and enterprises across various industries, including healthcare and automotive, offering tailored solutions to meet specific industry needs. It helps organizations track sentiment, respond to feedback efficiently, benchmark against competitors, and ultimately build trust and drive performance by turning customer signals into strategic actions. The core idea is to move beyond 'bolt-on AI' by integrating AI deeply into its architecture to deliver faster responses, smarter fixes, and stronger signals.
Key benefits include enhanced online discoverability, improved customer satisfaction through proactive feedback management, streamlined social media operations, and a unified view of brand performance across all locations. It empowers marketing teams, operational leaders, and frontline staff to effectively manage their brand's reputation and customer journey.
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Reputation.com FAQ
Reputation.com is an AI-powered platform that helps businesses manage their online reputation and customer experience. It integrates tools for local SEO, review management, customer surveys, social media engagement, and competitive analysis to provide a holistic view and control over a brand's online presence.
Specific pricing information is not publicly available on their website. It is likely a paid enterprise solution, and you would need to contact their sales team for a custom quote.
Based on the information provided, Reputation.com does not appear to offer a free tier or trial. It is positioned as a comprehensive, paid solution for businesses.
Reputation.com is designed for multi-location businesses and enterprises, including those in healthcare, automotive, and other industries. It caters to CMOs, digital and brand executives, operational leaders, practice managers, GMs, service managers, and marketing/CX teams who need to manage and improve their brand's online reputation and customer experience at scale.