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Reputation.com

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AI-powered platform to manage, monitor, and improve your brand's online reputation and customer experience.

Brand MonitoringSocial Media ManagementAnalyticsAI Assistants
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Reviews onG2
2603 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

AI-native platform for advanced reputation management.

Biggest con

No pricing information available on the website, suggesting it's enterprise-focused.

TL;DR - Reputation.com

  • AI-native platform for comprehensive online reputation management.
  • Unifies reviews, local SEO, social media, and customer feedback.
  • Offers industry-specific solutions for healthcare, automotive, and more.
Pricing: Paid only
Best for: Enterprises & pros
4.5/5 across review platforms

What is Reputation.com?

Editorial review
Reputation.com is an AI-native reputation management platform designed to help businesses understand, manage, and improve their online presence and customer experience. It centralizes various aspects of reputation, including online reviews, local search visibility, social media engagement, and customer feedback through surveys. The platform leverages AI to provide instant answers from review data, optimize local SEO, generate more reviews, and identify actionable insights. This platform is built for multi-location businesses and enterprises across various industries, including healthcare and automotive, offering tailored solutions to meet specific industry needs. It helps organizations track sentiment, respond to feedback efficiently, benchmark against competitors, and ultimately build trust and drive performance by turning customer signals into strategic actions. The core idea is to move beyond 'bolt-on AI' by integrating AI deeply into its architecture to deliver faster responses, smarter fixes, and stronger signals. Key benefits include enhanced online discoverability, improved customer satisfaction through proactive feedback management, streamlined social media operations, and a unified view of brand performance across all locations. It empowers marketing teams, operational leaders, and frontline staff to effectively manage their brand's reputation and customer journey.

Available on: Web

how we evaluateSourcereputation.com ↗

Pros & Cons

Pros

  • AI-native platform for advanced reputation management.
  • Offers industry-specific solutions (e.g., healthcare, automotive) with tailored features.
  • Centralizes multiple aspects of online reputation and customer feedback.
  • Provides actionable insights from review data using AI.
  • Helps improve local search visibility and online discoverability.

Cons

  • No pricing information available on the website, suggesting it's enterprise-focused.
  • Requires integration into existing workflows for multi-location businesses.
  • The website uses placeholder text in some sections, making it harder to get full details.

Ratings Across the Web

4.5(2,603 reviews)

Reputation.com holds an aggregate rating of 4.5 out of 5 from 2,603 reviews across G2, last checked September 17, 2026.

G22,603 reviews
4.5/5

Ratings aggregated from independent review platforms. Learn more

Key Features

AI Reputation Manager (tracks brand sentiment, sources, rankings, listing accuracy on ChatGPT, Gemini, Perplexity)Reputation® IQ (AI-powered insights from review data in plain English)Listings + Local SEO (optimizes brand data for AI discovery and local search)Reviews & Review Booster (generates review volume and improves response management)Surveys (captures private feedback and routes for improvement)Insights (unifies signals to reveal changes and prioritize actions)Competitive Insights (benchmarks against competitors and identifies market opportunities)Social Suite (centralizes publishing and engagement across locations)

Pricing Plans

Pricing checked Sep 15, 2026

Rep Core + Surveys

$150 / Per Location / Per Month

  • Reviews + Surveys: Capture and respond to reviews across 250+ sites, one-click, brand-approved replies, automated email review requests
  • Collect private quantitative and qualitative feedback through six custom surveys, targeted outreach campaigns
  • Listings: Keep business listings accurate across 250+ sites, track local search performance and trends, understand how AI search engines perceive your brand and market
  • Insights: Benchmark brand and location performance with proprietary Reputation Score, data-driven recommendations, conversational AI to get instant answers and uncover sentiment trends across every location
  • Map the full customer journey to pinpoint strengths, weaknesses, opportunities, and gaps
  • Build unlimited executive-ready dashboards and reports and maintaining a consistent brand voice

Rep Core + Pulse

$115 / Per Location/Per Month

  • Includes all features of Rep Core + Surveys
  • Reduces six custom surveys to a single custom survey

Rep Core

$80 / Per Location/Per Month

  • Includes all features of Rep Core + Surveys
  • No survey functionality
Calculate your costView full pricing

Is Reputation.com worth the price?

45/100

Reputation.com's pricing seems expensive, especially for smaller businesses.

The 'Rep Core' tier at $80/location/month offers basic reputation management, but the lack of survey functionality is a significant drawback. The 'Rep Core + Surveys' at $150/location/month provides a more comprehensive solution but the per-location pricing model can quickly escalate costs for multi-location enterprises.

This pricing is best suited for large enterprises with substantial budgets and a critical need for advanced reputation management across many locations.

Hidden Costs & Gotchas

Potential for additional feature add-ons

How Reputation.com's pricing compares

At $80/mo, Reputation.com is mid-range of its 3 direct competitors ($39 to $99/mo across the set).

Moz
$39
Reputation.com
$80
Peec AI
$95.87
Promptwatch
$99

Entry paid plan, monthly. Pricing checked Sep 15, 2026.

Reviews

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4.5/5

Across 2,603 verified user reviews on G2

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Best Reputation.com Alternatives

Top alternatives based on features, pricing, and user needs.

Moz logo
MozPaid

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4.4
Peec AI logo
Peec AIPaid

Track, analyze, and improve brand performance on AI search platforms.

Promptwatch logo
PromptwatchPaid

Optimize your brand's visibility and drive traffic from AI search engines.

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Reputation.com vs MozHead-to-head: features, pricing, who winsReputation.com vs Peec AIHead-to-head: features, pricing, who winsReputation.com vs PromptwatchHead-to-head: features, pricing, who wins

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Reputation.com FAQ

How does Reputation.com assist multi-location businesses with brand monitoring?

Reputation.com centralizes various aspects of online reputation, including reviews, local search visibility, and social media engagement, providing a unified view of brand performance across all locations. This allows businesses to track sentiment and respond to feedback efficiently across their entire footprint.

What kind of user benefits most from Reputation.com?

Reputation.com is built for multi-location businesses and enterprises, offering tailored solutions for industries like healthcare and automotive. It empowers marketing teams, operational leaders, and frontline staff to effectively manage their brand's reputation and customer journey.

How does Reputation.com compare to Moz for managing online presence?

Reputation.com is an AI-native platform that centralizes online reviews, local search visibility, social media engagement, and customer feedback through surveys. It leverages AI to provide instant answers from review data and optimize local SEO, whereas Moz primarily focuses on SEO tools and link building.

Does Reputation.com include a free tier for small businesses?

Reputation.com is a paid product and does not offer a permanently free tier. Its focus on enterprise and multi-location businesses suggests a comprehensive, tailored service model.

Can Reputation.com help improve local search visibility for businesses?

Yes, Reputation.com helps improve local search visibility and online discoverability by leveraging AI to optimize local SEO. This feature is designed to enhance a business's presence in local search results.

What are the primary limitations a prospective buyer should consider with Reputation.com?

One limitation is that pricing information is not readily available on the website, indicating an enterprise-focused sales approach. Additionally, integrating the platform effectively requires incorporating it into existing workflows for multi-location businesses.

How does Reputation.com use AI to provide actionable insights?

Reputation.com leverages AI to provide instant answers from review data and identify actionable insights. This deep integration of AI helps businesses turn customer signals into strategic actions for improving performance.

Source: reputation.com

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