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ReviewTrackers

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Build a customer-obsessed organization by leveraging reviews to improve brand loyalty, retention, and growth.

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Reviews on G2 Capterra
333 reviews tracked

The Bottom Line

Price
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Key facts

  • Monitor and manage online reviews and social mentions from one platform.
  • Improve customer acquisition and retention through automated review collection and engagement.
  • Gain business intelligence from customer feedback to forecast trends and analyze competitors.

Pros

  • Helps improve online visibility and local SEO ranking.
  • Enables proactive crisis control and service recovery.
  • Provides business intelligence from customer feedback for strategic decision-making.
  • Streamlines social media and review management in a single workflow.
  • Boosts brand credibility and conversions through social proof.

Cons

  • Pricing information is not readily available on the website, requiring a demo request.
  • Specific integration details beyond Hootsuite are not explicitly mentioned on the provided pages.

What is ReviewTrackers?

ReviewTrackers is an online reputation management software designed to help businesses monitor, manage, and respond to customer reviews across various platforms. It enables organizations to understand customer feedback, identify market trends, and improve their online presence to attract and retain more customers. The platform provides tools for competitive analysis, crisis control, and ensuring compliance by monitoring feedback for potential issues. The software helps businesses automate review collection to boost local SEO and convert more buyers through social proof, such as review widgets on websites. It also integrates with social media platforms like Hootsuite to streamline social and review management, allowing teams to collaborate on responses, analyze metrics, and build data-driven strategies. ReviewTrackers aims to empower businesses to engage with consumers authentically, strengthen service recovery, and amplify positive feedback to build brand credibility. This tool is ideal for businesses of all sizes looking to proactively manage their online reputation, enhance customer experiences, and drive growth by effectively utilizing customer feedback from reviews and social media.

Available on: Web

Ratings Across the Web

4.7 (333 reviews)

ReviewTrackers holds an aggregate rating of 4.7 out of 5 from 333 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

  • Online review monitoring and management
  • Automated review collection
  • Local listings management
  • Competitive market analysis
  • Customer engagement strategy building
  • Compliance monitoring and risk mitigation
  • Review widgets for websites
  • Social media monitoring and tracking (integration with Hootsuite)

Pricing Plans

Pricing checked Sep 29, 2026. Source: reviewtrackers.com/plans, read Sep 29, 2026

ReviewTrackers plans and prices, checked September 2026
Plan Price Details
Data Only

Contact us

  • Combine review data from 100+ sources with additional signals
  • Analyze, understand, and improve customer experiences
Starter

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  • Unlimited users
  • Monitor and improve reputation with alerts
  • Dashboards
+2 more
  • Review and feedback requests
  • Review responding
Essential

Contact us

  • All Starter plan features
  • Experience analysis
  • Competitor insights
Full ReviewTrackers pricing: every plan, hidden costs and alternatives

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ReviewTrackers by the numbers

Toolradar data: Its rating is 4.7/5 across 333 reviews, ranking #2 of 12 tools with 20+ reviews in Brand Monitoring. As of Nov 2026.

ReviewTrackers compared with 40 Brand Monitoring tools on Toolradar, as of Nov 2026
Metric ReviewTrackers Peer median Position (1 is best)
Free plan No 2 of 40 have one n/a
Listed as an alternative to 2 tools 2 #17 of 40 (joint)
User rating 4.7/5 (across the web, 333 ratings) 4.5/5 #2 of 12 tools with 20+ reviews

Listed as an alternative to: #16 on 2026-10-16 to #17 on 2026-11-02 (rank among 40 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All Brand Monitoring data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “ReviewTrackers by the numbers”, Nov 2026.

Reviews

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4.7/5

Across 333 verified user reviews on Capterra, G2

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ReviewTrackers FAQ

How does ReviewTrackers help businesses improve their local SEO?

ReviewTrackers helps businesses improve their local SEO ranking by automating review collection. This process boosts online visibility and contributes to better search engine performance for local searches.

What kind of user benefits most from ReviewTrackers?

ReviewTrackers is ideal for businesses of all sizes that want to proactively manage their online reputation and enhance customer experiences. It is particularly useful for organizations aiming to drive growth by effectively utilizing customer feedback from reviews and social media.

How is ReviewTrackers priced?

ReviewTrackers is a paid product and does not offer a permanently free tier. Specific pricing information is not readily available and typically requires a demo request to obtain details.

Can ReviewTrackers integrate with social media platforms?

Yes, ReviewTrackers integrates with social media platforms, including Hootsuite, to streamline social and review management. This integration allows teams to collaborate on responses and analyze metrics from a single workflow.

What are the main limitations of ReviewTrackers?

A primary limitation is that specific pricing information is not transparently available, requiring a demo request. Additionally, detailed information about integrations beyond Hootsuite is not explicitly mentioned.

How does ReviewTrackers compare to Birdeye for online reputation management?

ReviewTrackers focuses on leveraging reviews for brand loyalty, retention, and growth, offering tools for competitive analysis and crisis control. Like Birdeye, it helps businesses monitor and manage customer reviews across various platforms, aiming to improve online presence and customer feedback utilization.

How does ReviewTrackers assist with crisis control?

ReviewTrackers enables proactive crisis control by monitoring feedback for potential issues and providing tools for service recovery. This helps businesses address negative sentiment quickly and maintain brand credibility.

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