
Birdeye
PaidManage reviews, surveys, and customer interactions
4.7 /5 across G2 and Capterra · 4,941 ratings, Sep 2026
Birdeye is an all-in-one customer experience platform for local businesses and enterprises. Manage online reviews across Google, Facebook, and 200+ sites. Get more reviews with automated requests. Respond to reviews from one inbox. Surveys measure customer satisfaction. Webchat and messaging handle customer inquiries. Local SEO tools boost visibility. Everything you need to manage your online reputation.
- Pro: Multi-location support
- Pro: AI automation
- Pro: 200k+ businesses use it
- Con: Enterprise focused
Birdeye's pricing, starting at $299/month for Starter and escalating to $499/month for Dominate, is on the higher end for small to medium businesses.
Watch out
Potential overage fees for messaging limits








