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Coverage from TechRadar SaaStr
922 reviews tracked 8 press mentions

The Bottom Line

Price
From $39/mo. Compare plans

Key facts

  • BigCommerce is an e-commerce platform for building online stores
  • It provides hosting, payment processing, and tools for selling across channels
  • Offers paid tiers, with enterprise pricing available

Pros

  • No transaction fees
  • Built-in features
  • B2B capabilities

Cons

  • Learning curve
  • Fewer themes

What is BigCommerce?

Editorial review
BigCommerce is an enterprise e-commerce platform that provides robust tools for selling online, with native features for SEO, multi-channel selling, and B2B commerce.

Available on: Web

Ratings Across the Web

4.3 (922 reviews)

BigCommerce holds an aggregate rating of 4.3 out of 5 from 922 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • No transaction fees
  • Multi-channel selling
  • B2B capabilities
  • Built-in SEO
  • Headless commerce
  • API-first architecture
  • App marketplace

Pricing Plans

Pricing checked Oct 8, 2026

BigCommerce plans and prices, checked October 2026
PlanPriceDetails
Standard

$39

  • Unlimited products
  • Unlimited staff accounts
  • Multi-channel selling
+1 more
  • No transaction fees
Plus

$105

  • Up to $180K annual sales
  • Customer groups
  • Abandoned cart saver
+1 more
  • Stored credit cards
Pro

$399

  • Up to $400K annual sales
  • Google customer reviews
  • Custom SSL
+1 more
  • Product filtering
Enterprise

Custom

  • Unlimited sales
  • Priority support
  • Custom integrations
+1 more
  • Dedicated account manager

Is BigCommerce worth the price?

Good value

BigCommerce's pricing is fair for its feature set, especially the 'Standard' tier at $39/month which offers unlimited products.

It's best for growing businesses looking for a robust, scalable e-commerce solution.

Hidden Costs & Gotchas

App store add-ons for advanced features

Full BigCommerce pricing: every plan, hidden costs and alternatives

How BigCommerce's pricing compares

At $39/mo, billing unit not specified, BigCommerce is the most premium of its 5 comparable direct competitors.

Entry paid plan, monthly. Pricing checked Oct 8, 2026.

Reviews

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4.3/5

Across 922 verified user reviews on G2, Capterra

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Best BigCommerce Alternatives

Top alternatives based on features, pricing, and user needs.

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Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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BigCommerce FAQ

How does BigCommerce support businesses looking to expand their online sales channels?

BigCommerce provides native features for multi-channel selling, allowing businesses to manage sales across various platforms from a single e-commerce solution. This capability helps streamline operations for broader market reach. It also includes robust tools for selling online.

Which teams would benefit most from using BigCommerce?

BigCommerce is best suited for enterprise businesses that require a comprehensive e-commerce platform with advanced functionalities. Teams focused on B2B commerce and those needing strong SEO tools will find its built-in features particularly beneficial. Its robust tools support large-scale online selling operations.

How is BigCommerce priced?

BigCommerce is a paid product and does not include a permanently free tier for its services. Users subscribe to access its enterprise e-commerce platform and features. This model ensures access to its robust tools and built-in functionalities.

What kind of trade-offs should users consider when choosing BigCommerce?

Users should be aware that BigCommerce has a learning curve, which may require an initial investment of time to master the platform. Additionally, it offers fewer themes compared to some other e-commerce solutions. Despite these, it provides robust tools and built-in features.

Can BigCommerce handle B2B specific e-commerce needs?

Yes, BigCommerce includes native B2B capabilities designed to support the unique requirements of business-to-business transactions. This allows enterprises to manage complex B2B sales processes directly within the platform. It is an enterprise e-commerce platform with robust tools for selling online.

How does BigCommerce compare to Shopify Plus in terms of transaction fees?

BigCommerce differentiates itself by having no transaction fees, which can be a significant cost-saving for businesses. This contrasts with some competitors like Shopify Plus, which may charge transaction fees depending on the plan or payment gateway used. BigCommerce focuses on providing built-in features without additional per-transaction costs.

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