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Reviews onG2Capterra
906 reviews tracked·1 press mention

The Bottom Line

Entry price

Paid plans only

Biggest pro

No transaction fees

Biggest con

Learning curve

TL;DR - BigCommerce

  • BigCommerce is an e-commerce platform for building online stores
  • It provides hosting, payment processing, and tools for selling across channels
  • Plans from $29/month, enterprise pricing available
Pricing: Paid only
Best for: Enterprises & pros
4.3/5 across review platforms

What is BigCommerce?

Editorial review
BigCommerce is an enterprise e-commerce platform that provides robust tools for selling online, with native features for SEO, multi-channel selling, and B2B commerce.

Available on: Web

Pros & Cons

Pros

  • No transaction fees
  • Built-in features
  • B2B capabilities

Cons

  • Learning curve
  • Fewer themes

Ratings Across the Web

4.3(906 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

No transaction feesMulti-channel sellingB2B capabilitiesBuilt-in SEOHeadless commerceAPI-first architectureApp marketplace

Pricing Plans

Pricing checked Jul 8, 2026

Standard

$39

  • Unlimited products
  • Unlimited staff accounts
  • Multi-channel selling
  • No transaction fees

Plus

$105

  • Up to $180K annual sales
  • Customer groups
  • Abandoned cart saver
  • Stored credit cards

Pro

$399

  • Up to $400K annual sales
  • Google customer reviews
  • Custom SSL
  • Product filtering

Enterprise

null

  • Unlimited sales
  • Priority support
  • Custom integrations
  • Dedicated account manager

How BigCommerce's pricing compares

At $39/mo, BigCommerce is the most premium of its 5 direct competitors.

Entry paid plan, monthly. Pricing checked Jul 8, 2026.

Reviews

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4.3/5

Across 906 verified user reviews on G2, Capterra

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BigCommerce FAQ

How does BigCommerce support businesses looking to expand their online sales channels?

BigCommerce provides native features for multi-channel selling, allowing businesses to manage sales across various platforms from a single e-commerce solution. This capability helps streamline operations for broader market reach. It also includes robust tools for selling online.

Which teams would benefit most from using BigCommerce?

BigCommerce is best suited for enterprise businesses that require a comprehensive e-commerce platform with advanced functionalities. Teams focused on B2B commerce and those needing strong SEO tools will find its built-in features particularly beneficial. Its robust tools support large-scale online selling operations.

How is BigCommerce priced?

BigCommerce is a paid product and does not include a permanently free tier for its services. Users subscribe to access its enterprise e-commerce platform and features. This model ensures access to its robust tools and built-in functionalities.

What kind of trade-offs should users consider when choosing BigCommerce?

Users should be aware that BigCommerce has a learning curve, which may require an initial investment of time to master the platform. Additionally, it offers fewer themes compared to some other e-commerce solutions. Despite these, it provides robust tools and built-in features.

Can BigCommerce handle B2B specific e-commerce needs?

Yes, BigCommerce includes native B2B capabilities designed to support the unique requirements of business-to-business transactions. This allows enterprises to manage complex B2B sales processes directly within the platform. It is an enterprise e-commerce platform with robust tools for selling online.

How does BigCommerce compare to Shopify Plus in terms of transaction fees?

BigCommerce differentiates itself by having no transaction fees, which can be a significant cost-saving for businesses. This contrasts with some competitors like Shopify Plus, which may charge transaction fees depending on the plan or payment gateway used. BigCommerce focuses on providing built-in features without additional per-transaction costs.

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