Is Birdeye worth the price?
Birdeye's pricing, starting at $299/month for Starter and escalating to $499/month for Dominate, is on the higher end for small to medium businesses.
While it offers a comprehensive suite of tools, the entry-level features are quite basic for the price. This platform is best suited for businesses with a significant marketing budget that prioritize an all-in-one reputation and customer experience management solution.
Pricing Plans
Free TrialStarter
$299/monthly
- Review collection
- Review monitoring
- Basic listings
- Limited messaging
Growth
$399/monthly
- All Starter features
- Advanced text messaging
- Review campaigns
- Customer interaction tools
Dominate
$499/monthly
- Full feature set
- Advanced review campaigns
- Chatbot capabilities
- Enhanced messaging
- Multi-location management
Hidden Costs & Gotchas
Potential overage fees for messaging limits
Higher tiers needed for advanced features
Integration costs with existing CRMs
No annual discount mentioned, monthly only
Which Plan Do You Need?
Businesses needing comprehensive reputation management
Companies with multi-location operations
Firms prioritizing customer interaction tools
How Birdeye Compares to Competitors
Compared to Podium, which offers similar features but often starts around $249/month for basic plans, Birdeye's $299 Starter tier is slightly more expensive. For advanced features, Birdeye's $499 Dominate plan is comparable to higher-end solutions from competitors like Broadly, which can also reach similar price points for their most robust offerings.
Birdeye Pricing FAQ
How much does Birdeye cost?
Birdeye starts at $299/month on the Starter plan. It offers 3 paid tiers ranging from $299/month up to $499/month.
Does Birdeye have a free plan?
Birdeye does not offer a permanent free plan. However, a free trial is available.
Does Birdeye offer a free trial?
Yes, Birdeye offers a free trial. No credit card is typically required to start the trial, though this may vary.
What is the cheapest Birdeye paid plan?
The cheapest paid plan for Birdeye is "Starter" at $299/month. Key features include: Review collection, Review monitoring, Basic listings.
Is there a cheaper alternative to Birdeye?
Yes. Popular alternatives to Birdeye include Emplifi, Sociality.io, Dash Hudson, Metricool. Free alternatives include Metricool. Compare them side-by-side on Toolradar.
Cheaper alternatives to Birdeye
Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.
