Birdeye vs Reputation.com: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Birdeye and Reputation.com side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Birdeye leads on higher user rating; Reputation.com leads on lower entry price. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Birdeye
Manage reviews, surveys, and customer interactions
Best for you if:
- • You want multi-location support
Reputation.com
AI-powered platform to manage, monitor, and improve your brand's online reputation and customer experience.
Best for you if:
- • You want AI-native platform for advanced reputation management
| At a Glance | Birdeye | Reputation.com |
|---|---|---|
Starts at | From $299/mo, billed monthly Starter plan | From $80/mo, billed monthly Rep Core plan |
Category | Social Media Management SEO Tools | Analytics Brand Monitoring |
Rating | 4.7/5 G2 4.7 · Capterra 4.7 4,941 reviews | 4.5/5 G2 4.5 2,603 reviews |
Free plan | No | No |
Watch out for | Potential overage fees for messaging limits | Potential for additional feature add-ons |
Choose Birdeye or Reputation.com?
Choose Birdeye if
- You want multi-location support
- You want AI automation
- You work in social media management, not analytics
Choose Reputation.com if
- You want AI-native platform for advanced reputation management
- You want offers industry-specific solutions (e.g., healthcare, automotive) with tailored features
- Budget matters ($80/mo, billed monthly vs $299/mo, billed monthly)
- You work in analytics, not social media management
In-Depth Analysis
Birdeye
Manage reviews, surveys, and customer interactions
Birdeye's pricing, starting at $299/month for Starter and escalating to $499/month for Dominate, is on the higher end for small to medium businesses.
Watch out
Potential overage fees for messaging limits
Strengths
- Pro: Multi-location support
- Pro: AI automation
- Pro: 200k+ businesses use it
Weaknesses
- Con: Enterprise focused
Key features
Reputation.com
AI-powered platform to manage, monitor, and improve your brand's online reputation and customer experience.
Reputation.com's pricing seems expensive, especially for smaller businesses.
Watch out
Potential for additional feature add-ons
Strengths
- Pro: AI-native platform for advanced reputation management.
- Pro: Offers industry-specific solutions (e.g., healthcare, automotive) with tailored features.
- Pro: Centralizes multiple aspects of online reputation and customer feedback.
- Pro: Provides actionable insights from review data using AI.
- Pro: Helps improve local search visibility and online discoverability.
Weaknesses
- Con: No pricing information available on the website, suggesting it's enterprise-focused.
- Con: Requires integration into existing workflows for multi-location businesses.
- Con: The website uses placeholder text in some sections, making it harder to get full details.
Key features
Plans and prices: Birdeye vs Reputation.com
| Tool | Plans and prices | Source |
|---|---|---|
| Birdeye |
| birdeye.com/pricing read Oct 7, 2026 |
| Reputation.com |
| reputation.com/pricing read Oct 30, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Birdeye pricing and Reputation.com pricing.
Key Takeaways
Birdeye
- Higher user rating: 4.7/5 vs 4.5/5
Reputation.com
- Lower entry price: $80/mo, billed monthly vs $299/mo, billed monthly
What the data shows
On the data below, Birdeye leads on higher user rating; Reputation.com leads on lower entry price. We do not name an overall winner for this pair.
- Birdeye has the higher user rating (4.7/5 from 4,941 reviews for Birdeye, 4.5/5 from 2,603 reviews for Reputation.com).
- Reputation.com has the lower entry price: $80/mo, billed monthly (Rep Core) against $299/mo, billed monthly (Starter) for Birdeye.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Birdeye and Reputation.com compare in 2026?
On the data below, Birdeye leads on higher user rating; Reputation.com leads on lower entry price. We do not name an overall winner for this pair. Birdeye has the higher user rating (4.7/5 from 4,941 reviews for Birdeye, 4.5/5 from 2,603 reviews for Reputation.com). Reputation.com has the lower entry price: $80/mo, billed monthly (Rep Core) against $299/mo, billed monthly (Starter) for Birdeye.
What are Birdeye and Reputation.com used for?
Birdeye: Manage reviews, surveys, and customer interactions. Reputation.com: AI-powered platform to manage, monitor, and improve your brand's online reputation and customer experience.
What does Birdeye cost vs Reputation.com?
Birdeye's cheapest paid plan is Starter at $299/mo, billed monthly. Reputation.com's cheapest paid plan is Rep Core at $80/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Oct 30, 2026.
What's the main difference between Birdeye and Reputation.com?
Birdeye's main strength: multi-location support. Reputation.com's main strength: AI-native platform for advanced reputation management.