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Categories/Customer Support/Customer Feedback

Customer Feedback Software

67 products available

Customer feedback and NPS tools

67

Products

0

Free Tools

14

Avg Score

Filter:
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Showing 67 results

1
MonkeyLearn logo

MonkeyLearn

Uncover high-impact insights from unstructured text data with AI-powered omnichannel text analytics.

freemium
2
Qualtrics logo

Qualtrics

The leading Experience Management (XM) software, amplified with trusted AI to drive business growth.

paid
3
Loox logo

Loox

Collect, display, and leverage visual product reviews to build trust and boost sales on Shopify.

freemium
4
SurveyMonkey logo

SurveyMonkey

Online survey platform

freemium
5
Productboard logo

Productboard

Product management platform

paid
6
Pendo logo

Pendo

Product experience platform

paid
7
Birdeye logo

Birdeye

Agentic marketing platform

paid
8
Canny logo

Canny

Capture product feedback

freemium
9
Hubspot Service logo

Hubspot Service

Customer service by HubSpot

freemium
10
UserVoice logo

UserVoice

Product feedback management

paid
11
Judge.me logo

Judge.me

Where trust drives commerce: Collect and display product reviews to boost sales.

freemium
12
Upvoty logo

Upvoty

Turn user feedback into actionable product optimizations with an all-in-one feedback solution.

paid
13
ClearFlask logo

ClearFlask

Collect, analyze, and act on customer feedback to build better products.

paid
14
UserJot logo

UserJot

Collect feedback, prioritize with votes, auto-sync roadmaps, and keep users engaged automatically.

freemium
15
Delighted logo

Delighted

Customer experience platform

freemium
16
Trustpilot logo

Trustpilot

Empowering consumers to shop with confidence and helping companies improve through reviews.

freemium
17
Zoho Desk logo

Zoho Desk

Customer service software for businesses

freemium
18
osTicket logo

osTicket

Open source support ticket system

freemium
19
ReviewTrackers logo

ReviewTrackers

Build a customer-obsessed organization by leveraging reviews to improve brand loyalty, retention, and growth.

paid
20
Bazaarvoice logo

Bazaarvoice

The UGC platform for authentic shopper experiences, driving product discovery and e-commerce growth.

paid
21
Senja logo

Senja

Collect and share testimonials

freemium
22
Survicate logo

Survicate

Capture, analyze, and act on customer feedback across every channel to drive business impact.

freemium
23
Zonka Feedback logo

Zonka Feedback

Transform unstructured customer feedback into real-time, actionable AI-powered insights.

paid
24
Qualaroo logo

Qualaroo

Gather real-time customer and user feedback with targeted, in-app and website surveys.

freemium
25
QuestionPro logo

QuestionPro

Design, send, and analyze online surveys and manage experiences with AI-powered tools.

freemium
26
Vanilla Forums logo

Vanilla Forums

Community forum software

paid
27
Sleekplan logo

Sleekplan

The all-in-one platform for collecting user feedback, managing roadmaps, and sharing product updates.

freemium
28
Airfocus logo

Airfocus

AI-powered platform for strategic product management, unifying roadmaps, insights, and teams.

paid
29
Aha! logo

Aha!

The world's #1 product development software for discovery, roadmapping, and delivery.

paid
30
AppFollow logo

AppFollow

Elevate your app's reputation and performance with AI-powered insights and review management.

freemium
31
Alchemer logo

Alchemer

Turn answers into outcomes with a powerful feedback machine.

freemium
32
Loox Reviews logo

Loox Reviews

Photo reviews for Shopify

paid
33
AskNicely logo

AskNicely

Unlock customer retention, revenue, and online reviews through real-time feedback and team empowerment.

paid
34
Stamped Reviews logo

Stamped Reviews

Reviews and loyalty platform

freemium
35
Retently logo

Retently

Collect and act on customer feedback to drive growth and improve customer experience.

paid
36
Frill logo

Frill

Feature voting and roadmaps

freemium
37
SatisMeter logo

SatisMeter

Collect customer feedback and measure satisfaction across multiple touchpoints with ease.

freemium
38
Lookback logo

Lookback

Build better products faster with AI-powered qualitative research that keeps people at its core.

paid
39
Lyssna logo

Lyssna

Validate products with users, recruit participants, and gather feedback to shape products users love.

freemium
40
Userlytics logo

Userlytics

Test ideas, validate designs, and uncover friction points with global panel access and expert support.

paid
41
dscout logo

dscout

The all-in-one AI-powered UX research platform for teams to gather insights confidently.

paid
42
Dovetail logo

Dovetail

Centralize, analyze, and act on customer feedback to drive product development and revenue.

freemium
43
Trymata logo

Trymata

Get real human insights into your website and app usability with comprehensive user testing.

freemium
44
Supahub logo

Supahub

Centralized platform for customer feedback, feature requests, and product updates.

freemium
45
Maze logo

Maze

Turn user insights into clarity and drive decisions with a comprehensive research and testing platform.

freemium
46
Kayako logo

Kayako

Customer service software for growing teams

paid
47
Reforge logo

Reforge

AI platform for product teams to aggregate feedback, conduct research, and build prototypes.

paid
48
Rapidr logo

Rapidr

Gather, analyze, and act on customer feedback to build better products.

paid
49
Beamer logo

Beamer

Inform, engage, and learn from customers with in-app communication for product releases.

freemium
50
Hellonext logo

Hellonext

The unified platform to capture, analyze, and act on customer feedback for modern product teams.

freemium
51
Userback logo

Userback

Collect, understand, and act on user feedback to build better products faster.

freemium
52
Usersnap logo

Usersnap

Visual feedback and bug tracking

paid
53
Noora logo

Noora

Collect, organize, and act on user feedback to build better products.

paid
54
Marker.io logo

Marker.io

Collect visual website feedback and bug reports that developers understand, 10x faster.

paid
55
BugHerd logo

BugHerd

Effortless visual feedback and bug tracking for websites, Figma designs, and PDFs.

paid
56
Nolt logo

Nolt

Customer feedback boards

paid
57
ProductStash logo

ProductStash

Feedback and roadmap for indie makers

freemium
58
UserFeedback logo

UserFeedback

Collect website feedback instantly

paid
59
Groove logo

Groove

Simple help desk for small businesses

paid
60
Medallia logo

Medallia

Experience management platform

paid
61
Savio logo

Savio

Track feature requests from anywhere

paid
62
Junip Reviews logo

Junip Reviews

Collect, manage, and display product reviews to boost customer confidence and increase conversions.

freemium
63
SurveyLegend logo

SurveyLegend

Create beautiful, engaging, and smart surveys, forms, and polls with ease.

freemium
64
Sogolytics logo

Sogolytics

Transform your business with a leading experience management platform for customers and employees.

freemium
65
Crowdsignal logo

Crowdsignal

Gather insights and feedback from your audience with customizable surveys, polls, and quizzes.

freemium
66
Simplesat logo

Simplesat

Capture, understand, and act on customer feedback to drive growth and improve service.

paid
67
Refiner logo

Refiner

Get spot-on insights from your users with perfectly timed in-app surveys for web and mobile apps.

freemium

Popular Customer Feedback Comparisons

MonkeyLearnvsQualtricsMonkeyLearnvsLooxQualtricsvsLooxQualtricsvsSurveyMonkeyLooxvsSurveyMonkeyLooxvsProductboardSurveyMonkeyvsProductboardSurveyMonkeyvsPendoProductboardvsPendoProductboardvsBirdeyePendovsBirdeyePendovsCanny
View all Customer Feedback comparisons →

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What is Customer Feedback Software?

Customer Feedback software helps businesses and individuals streamline their workflows by providing specialized tools designed for customer feedback-related tasks. These solutions range from simple, free tools to comprehensive enterprise platforms, each offering different capabilities to match various needs and budgets. Whether you're a solo entrepreneur or managing a large team, the right customer feedback tool can significantly improve your productivity and results.

Key Features to Look For

  • Intuitive user interface that minimizes the learning curve
  • Integration capabilities with popular tools and platforms
  • Collaboration features for team-based workflows
  • Analytics and reporting to track performance
  • Mobile accessibility for working on the go
  • Customization options to fit your specific needs
  • Reliable customer support and documentation

Benefits of Customer Feedback Software

  • Save time by automating repetitive tasks
  • Improve accuracy and reduce human errors
  • Enhance team collaboration and communication
  • Gain insights through data-driven analytics
  • Scale your operations without proportional cost increases
  • Stay competitive with modern, efficient workflows

How to Choose the Right Customer Feedback Software

When choosing customer feedback software, start by clearly defining your requirements. Consider your team size, budget constraints, and must-have features. Look for tools that offer free trials so you can test the interface and functionality before committing. Pay attention to integration options with your existing tech stack, and don't overlook the importance of good customer support. Reading user reviews on platforms like Toolradar can provide valuable insights from people who've actually used these tools in real-world scenarios.

Frequently Asked Questions About Customer Feedback Software

Based on user reviews and our editorial analysis, MonkeyLearn is currently the top-rated customer feedback software. However, the "best" choice depends on your specific needs, budget, and use case. We recommend comparing multiple options using our detailed reviews and comparison tools.

This guide was last updated in February 2026. We regularly review and update our recommendations to ensure accuracy.