Reviews onG2Capterra
45 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Affordable entry point at $12.99/mo for small stores
Biggest con
Shopify-only platform with no support for other e-commerce systems
TL;DR - Loox Reviews
- Visual photo and video review collection platform built for Shopify
- Syndicates reviews to Google Shopping, Meta, and TikTok Shop
- Plans from $12.99/mo; includes referral programs and AI review replies
Pricing: Paid only
Best for: Enterprises & pros
4.9/5 across review platforms
What is Loox Reviews?
Loox is a visual reviews platform for Shopify that collects photo and video reviews from customers and displays them across your store. It automates review request emails with discount incentives, syndicates reviews to Google Shopping, Meta, and TikTok Shop, and includes referral programs. Used by 130,000+ brands in 180+ countries, Loox claims an average 20% revenue increase for merchants.
Available on: Web
Pros & Cons
Pros
- Affordable entry point at $12.99/mo for small stores
- Visual reviews with photos and videos build strong social proof
- Official integrations with Google, Meta, and TikTok Shop
- No long-term contracts through Shopify billing cycle
- Referral program included to drive organic acquisition
Cons
- Shopify-only platform with no support for other e-commerce systems
- Beginner plan caps at 100 monthly review request emails
- Removing Loox branding requires the Scale plan at $39.99/mo
- Unlimited plan at $299.99/mo is steep for smaller merchants
Ratings Across the Web
4.9(45 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Automated photo and video review collection via emailCustomizable review display widgets for Shopify storefrontsCustomer referral program with shareable discount linksGoogle Shopping and Meta review syndicationAI-powered review replies and smart visual sortingMulti-language support with auto-translated reviewsIntegration with 59+ apps including Klaviyo and PageFlyBuilt for Shopify certification with one-click install
Pricing
Paid
Loox Reviews offers paid plans. Visit their website for current pricing details.
Reviews
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4.9/5
Across 45 verified user reviews on G2, Capterra
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Loox Reviews FAQ
How does Loox Reviews help e-commerce stores increase sales?
Loox Reviews boosts sales by collecting and displaying customer photo and video reviews, which serve as strong social proof. It also integrates with major advertising platforms like Google Shopping, Meta, and TikTok Shop to syndicate these reviews, enhancing product visibility and credibility.
Which teams benefit most from using Loox Reviews?
Marketing and e-commerce teams will find Loox Reviews most beneficial. It provides tools for collecting user-generated content, managing referral programs, and integrating review data directly into advertising channels to improve campaign performance.
How is Loox Reviews priced?
Loox Reviews is a paid product with various tiers, starting at an affordable entry point for smaller stores. Pricing is structured without long-term contracts, aligning with the Shopify billing cycle, though removing Loox branding requires a higher-tier plan.
What kind of limitations should users be aware of with Loox Reviews?
Loox Reviews is exclusively designed for Shopify stores, meaning it does not support other e-commerce platforms. The beginner plan limits monthly review request emails to 100, and removing Loox branding requires upgrading to a more advanced plan.
How does Loox Reviews compare to Smile.io?
Loox Reviews focuses on visual customer reviews and referral programs to boost sales, while Smile.io primarily specializes in loyalty and rewards programs. Loox emphasizes collecting and displaying photo and video content for social proof across a store and advertising channels.
Can Loox Reviews integrate with social media platforms for review syndication?
Yes, Loox Reviews offers official integrations that allow for review syndication to major social media platforms. It can push customer reviews to Meta and TikTok Shop, extending the reach and impact of user-generated content.
Does Loox Reviews include a referral program?
Yes, Loox Reviews includes a referral program as part of its features. This program is designed to help brands drive organic customer acquisition by incentivizing existing customers to refer new ones.
Source: loox.app