Loox Reviews

Name: Loox Reviews
Brand: Loox
Rating: 4.9 (46 reviews)

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Boost sales with customer photo and video reviews

Reviews & UGC E-commerce Marketing Referral Marketing

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4.9(46 across the web)

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Reviews onG2Capterra

46 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Affordable entry point with paid tiers for small stores

Biggest con

Shopify-only platform with no support for other e-commerce systems

TL;DR - Loox Reviews

Visual photo and video review collection platform built for Shopify
Syndicates reviews to Google Shopping, Meta, and TikTok Shop
Plans start at a paid tier; includes referral programs and AI review replies

Pricing: Paid only

Best for: Enterprises & pros

4.9/5 across review platforms

What is Loox Reviews?

Editorial review

Loox is a visual reviews platform for Shopify that collects photo and video reviews from customers and displays them across your store. It automates review request emails with discount incentives, syndicates reviews to Google Shopping, Meta, and TikTok Shop, and includes referral programs. Used by 130,000+ brands in 180+ countries, Loox claims an average 20% revenue increase for merchants.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourceloox.app ↗

Pros & Cons

Pros

Affordable entry point with paid tiers for small stores
Visual reviews with photos and videos build strong social proof
Official integrations with Google, Meta, and TikTok Shop
No long-term contracts through Shopify billing cycle
Referral program included to drive organic acquisition

Cons

Shopify-only platform with no support for other e-commerce systems
Beginner plan caps at 100 monthly review request emails
Removing Loox branding requires a higher-tier plan
Higher-tier plans can be steep for smaller merchants

Ratings Across the Web

4.9(46 reviews)

Loox Reviews holds an aggregate rating of 4.9 out of 5 from 46 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Automated photo and video review collection via emailCustomizable review display widgets for Shopify storefrontsCustomer referral program with shareable discount linksGoogle Shopping and Meta review syndicationAI-powered review replies and smart visual sortingMulti-language support with auto-translated reviewsIntegration with 59+ apps including Klaviyo and PageFlyBuilt for Shopify certification with one-click install

Pricing

Paid

Loox Reviews offers paid plans. Visit their website for current pricing details.

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Is Loox Reviews worth the price?

75/100

Loox's pricing is generally fair, with a clear progression of features.

The 'Beginner' plan at $12.99/month is a good entry point for small stores, while the jump to 'Scale' at $39.99/month offers significant value with unlimited orders and video reviews. The 'Unlimited' plan at $299.99/month seems expensive for most, best suited for very large enterprises needing extensive automation and priority support.

Hidden Costs & Gotchas

Overage fees if exceeding review request limits on lower tiers.

Potential need for higher tiers for advanced features like AI replies.

No explicit mention of annual discounts, likely monthly billing only.

Reviews

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4.9/5

Across 46 verified user reviews on G2, Capterra

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Best Loox Reviews Alternatives

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Loox Reviews FAQ

How does Loox Reviews help e-commerce stores increase sales?

Loox Reviews boosts sales by collecting and displaying customer photo and video reviews, which serve as strong social proof. It also integrates with major advertising platforms like Google Shopping, Meta, and TikTok Shop to syndicate these reviews, enhancing product visibility and credibility.

Which teams benefit most from using Loox Reviews?

Marketing and e-commerce teams will find Loox Reviews most beneficial. It provides tools for collecting user-generated content, managing referral programs, and integrating review data directly into advertising channels to improve campaign performance.

How is Loox Reviews priced?

Loox Reviews is a paid product with various tiers, starting at an affordable entry point for smaller stores. Pricing is structured without long-term contracts, aligning with the Shopify billing cycle, though removing Loox branding requires a higher-tier plan.

What kind of limitations should users be aware of with Loox Reviews?

Loox Reviews is exclusively designed for Shopify stores, meaning it does not support other e-commerce platforms. The beginner plan limits monthly review request emails to 100, and removing Loox branding requires upgrading to a more advanced plan.

How does Loox Reviews compare to Smile.io?

Loox Reviews focuses on visual customer reviews and referral programs to boost sales, while Smile.io primarily specializes in loyalty and rewards programs. Loox emphasizes collecting and displaying photo and video content for social proof across a store and advertising channels.

Can Loox Reviews integrate with social media platforms for review syndication?

Yes, Loox Reviews offers official integrations that allow for review syndication to major social media platforms. It can push customer reviews to Meta and TikTok Shop, extending the reach and impact of user-generated content.

Does Loox Reviews include a referral program?

Yes, Loox Reviews includes a referral program as part of its features. This program is designed to help brands drive organic customer acquisition by incentivizing existing customers to refer new ones.

Source: loox.app

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