What is Loox Reviews?
Loox Reviews is a customer feedback tool. Loox is a visual reviews platform for Shopify that collects photo and video reviews from customers and displays them across your store. It automates review request emails with discount incentives, syndicates reviews to Google Shopping, Meta, and TikTok Shop, and includes referral programs. Key capabilities: Automated photo and video review collection via email, Customizable review display widgets for Shopify storefronts, Customer referral program with shareable discount links, Google Shopping and Meta review syndication, AI-powered review replies and smart visual sorting. Loox Reviews is paid-only, with most plans including a trial period. Buyers most often compare Loox Reviews against Birdeye, Smile.io, Medallia.
TL;DR - Loox Reviews
- Visual photo and video review collection platform built for Shopify
- Syndicates reviews to Google Shopping, Meta, and TikTok Shop
- Plans from $12.99/mo; includes referral programs and AI review replies
Pricing: Paid only
Best for: Enterprises & pros
4.9/5 across review platforms
Pros & Cons
Pros
- Affordable entry point at $12.99/mo for small stores
- Visual reviews with photos and videos build strong social proof
- Official integrations with Google, Meta, and TikTok Shop
- No long-term contracts through Shopify billing cycle
- Referral program included to drive organic acquisition
Cons
- Shopify-only platform with no support for other e-commerce systems
- Beginner plan caps at 100 monthly review request emails
- Removing Loox branding requires the Scale plan at $39.99/mo
- Unlimited plan at $299.99/mo is steep for smaller merchants
Ratings Across the Web
4.9(45 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Automated photo and video review collection via emailCustomizable review display widgets for Shopify storefrontsCustomer referral program with shareable discount linksGoogle Shopping and Meta review syndicationAI-powered review replies and smart visual sortingMulti-language support with auto-translated reviewsIntegration with 59+ apps including Klaviyo and PageFlyBuilt for Shopify certification with one-click install
Pricing
Paid
Loox Reviews offers paid plans. Visit their website for current pricing details.
About Loox Reviews
By Toolradar Team·
Loox is a visual reviews platform for Shopify that collects photo and video reviews from customers and displays them across your store. It automates review request emails with discount incentives, syndicates reviews to Google Shopping, Meta, and TikTok Shop, and includes referral programs. Used by 130,000+ brands in 180+ countries, Loox claims an average 20% revenue increase for merchants.
How we evaluate tools →Source: loox.app
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Loox Reviews FAQ
Does Loox work with platforms other than Shopify?
No. Loox is built exclusively for Shopify and Shopify Plus stores. It is officially certified as 'Built for Shopify' and integrates directly through the Shopify app ecosystem.
Can Loox send review requests automatically?
Yes. Loox sends automated post-purchase emails asking customers to leave photo or video reviews. You can offer discount incentives to increase response rates.
Does Loox integrate with Google Shopping?
Yes, starting from the Scale plan ($39.99/mo). Loox syndicates verified reviews to Google Shopping, Meta, and TikTok Shop to display star ratings in ads and search results.
What is the difference between the Convert and Unlimited plans?
Convert ($49.99/mo) adds AI review replies, smart sorting, and auto-translation on top of Scale features. Unlimited ($299.99/mo) removes all caps on review requests, referrals, and upsells with priority support.
Source: loox.app