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The leading loyalty platform for Shopify brands to boost repeat purchases and maximize customer lifetime value.

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Reviews onG2Capterra
482 reviews tracked

The Bottom Line

Entry price

From $49/mo

Biggest pro

Loyalty program platform

Biggest con

E-commerce focused

TL;DR - Smile.io

  • Builds and manages customer loyalty programs for Shopify brands.
  • Increases repeat purchases and customer lifetime value (CLV).
  • Offers features like Loyalty Hub, embedded blocks, checkout extensions, and analytics.
Pricing: Paid only
Best for: Enterprises & pros
4.8/5 across review platforms

What is Smile.io?

Editorial review
Smile.io is a comprehensive loyalty platform designed specifically for Shopify brands. It helps businesses build and manage customer loyalty programs to increase repeat purchases and customer lifetime value (CLV). The platform offers features like a personalized Loyalty Hub for customers to track points and rewards, embedded blocks for seamless integration into product pages, and checkout extensions to add loyalty directly to the purchasing process. Smile.io provides robust tools for creating engaging loyalty programs, including points and referral systems, VIP tiers, and promotions engines for time-bound bonus points. It also offers performance benchmarks and analytics to provide insights into program effectiveness and drive better decisions. The platform supports omni-channel loyalty with seamless integration for Shopify POS, catering to both online and in-store customer experiences. By leveraging Smile.io, businesses can foster stronger customer relationships, leading to higher profits and sustained growth.

Available on: Web

Pros & Cons

Pros

  • Loyalty program platform
  • Shopify integration
  • Good features
  • Active development
  • Fair pricing

Cons

  • E-commerce focused
  • Order-based pricing
  • Learning curve
  • Feature gaps
  • Better for larger stores

Ratings Across the Web

4.8(482 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Loyalty programPoints systemReferral programVIP tiersE-commerce integrationCustomer engagement

Pricing Plans

Free Trial

Free

Free

Getting started

  • 200 orders/month
  • Points program
  • Basic rewards
  • Community support

Starter

$49/month

Growing stores

  • 500 orders/month
  • VIP program
  • Referrals
  • Email support

Growth

$199/month

Established stores

  • 2,500 orders/month
  • Advanced customization
  • Analytics
  • Priority support

Plus

$999/month

High volume

  • Unlimited orders
  • Dedicated CSM
  • API access
  • Enterprise features

How Smile.io's pricing compares

At $49/mo, Smile.io is the most premium of its 4 direct competitors.

Smile.io
$49

Entry paid plan, monthly.

Reviews

4.8/5

Across 482 verified user reviews on G2, Capterra

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Smile.io FAQ

What is Smile.io?

Smile.io is a loyalty program platform that lets e-commerce stores create points-based rewards, VIP tiers, and referral programs to retain customers.

Is Smile.io free?

Smile.io offers a free plan for up to 200 monthly orders. Paid plans start at $49/month for more features and order volume.

Does Smile.io work with Shopify?

Yes, Smile.io integrates seamlessly with Shopify, as well as BigCommerce, Wix, and other e-commerce platforms.

Source: smile.io

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