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Reviews on G2 Capterra
10,413 reviews tracked 1 press mention

The Bottom Line

Price
From $12/mo (free plan available). Compare plans

Key facts

  • Affordable email marketing for small businesses
  • Drag-and-drop email builder with templates
  • Automation workflows nurture leads automatically

Pros

  • Easy to use
  • Good for beginners
  • Event marketing
  • Templates
  • Phone support

Cons

  • Expensive for features
  • Limited automation
  • Dated interface
  • Competitors better value
  • Per-contact pricing

What is Constant Contact?

Editorial review
Constant Contact has done email marketing for small businesses since before most competitors existed. The platform handles the basics well-email campaigns, automation, contact management-without overwhelming complexity. Templates make creating emails straightforward. The list management is reliable. Deliverability benefits from years of sender reputation. Small businesses wanting established, reliable email marketing without learning curves choose Constant Contact for proven basics.

Ratings Across the Web

4.2 (10,413 reviews)

Constant Contact holds an aggregate rating of 4.2 out of 5 from 10,413 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Email marketing
  • Templates
  • Automation
  • List management
  • Analytics
  • Landing pages

Pricing Plans

Free Trial

Pricing checked Oct 7, 2026

Constant Contact plans and prices, checked October 2026
PlanPriceDetails
Lite

$12/month

Getting started

  • 500 contacts
  • Basic templates
  • Marketing calendar
+1 more
  • Social posting
Standard

$35/month

Growing businesses

  • 3 users
  • A/B testing
  • Contact segmentation
+1 more
  • Subject line assistant
Premium

$80/month

Advanced marketing

  • Unlimited users
  • Custom automation
  • Revenue reporting
+1 more
  • Google Ads integration

Is Constant Contact worth the price?

Fair value

Constant Contact's pricing is on the higher side compared to some market alternatives, especially for the Lite tier at $12/month which offers limited features and contacts.

The Standard tier at $35/month provides better value with A/B testing and segmentation, but still feels a bit steep. It's best suited for small to medium businesses that prioritize established brand recognition and a comprehensive, albeit pricier, feature set.

Hidden Costs & Gotchas

Potential for increased costs with additional users on Lite.

Full Constant Contact pricing: every plan, hidden costs and alternatives

Reviews

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4.2/5

Across 10,413 verified user reviews on G2, Capterra

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Constant Contact FAQ

How does Constant Contact help small businesses with their email marketing?

Constant Contact provides established and reliable email marketing solutions specifically for small businesses, offering essential features like email campaigns, automation, and contact management. Its platform is designed to be straightforward, allowing users to handle the basics without overwhelming complexity.

Which teams would benefit most from using Constant Contact?

Constant Contact is best suited for small business teams seeking an easy-to-use and reliable email marketing platform, especially those who are new to email marketing. Its proven basics and straightforward interface make it a good fit for beginners.

How does Constant Contact's automation compare to competitors like Mailchimp?

Constant Contact handles basic email automation effectively, but its automation capabilities are more limited compared to competitors like Mailchimp. While it covers essential automation, users looking for advanced or extensive automation workflows might find it less comprehensive.

What kind of limitations should users consider when choosing Constant Contact?

Users should be aware that Constant Contact can be expensive for the features it offers, and its automation capabilities are limited. Some users might also find its interface to be dated compared to more modern platforms.

How is Constant Contact priced?

Constant Contact offers a free tier for users to get started, with paid plans available that unlock more usage and additional features. Its pricing model is based on the number of contacts.

Can Constant Contact assist with event marketing efforts?

Yes, Constant Contact includes features specifically designed to support event marketing. This allows businesses to manage and promote their events directly through the platform's email marketing tools.

Does Constant Contact offer support for its users?

Yes, Constant Contact provides phone support to its users, ensuring that assistance is available for those who need help with the platform. This makes it easier for beginners to get started and resolve issues.

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