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Multi-channel marketing automation platform for email, chatbots, CRM, and online courses.

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Reviews onSourceForgeTrustpilotG2Capterra
4303 reviews tracked

The Bottom Line

Entry price

Free, no paid tier

Biggest pro

Comprehensive suite of integrated marketing tools on one platform.

Biggest con

Advanced features like unlimited emails and users are only available on higher-tier paid plans.

TL;DR - SendPulse

  • All-in-one platform for multi-channel marketing automation.
  • Includes email, chatbots, CRM, website builder, and online courses.
  • Offers a free plan with essential features and scalable paid options.
Pricing: Free forever
Best for: Individuals & startups
4.6/5 across review platforms

What is SendPulse?

Editorial review
SendPulse is a comprehensive multi-channel marketing automation platform designed to help businesses of all sizes manage their customer communications and sales processes. It offers a suite of integrated tools including email marketing, chatbot builders, a CRM system, a website builder, and an online course creator. The platform enables users to automate personalized offers, manage sales pipelines, and engage with customers across various channels like email, web push, and chatbots. The platform is ideal for sales managers, eLearning businesses, industry experts, business owners, and marketers looking to streamline their marketing efforts without needing multiple integrations. It provides drag-and-drop editors, pre-made templates, and AI-powered tools to simplify content creation and campaign management. SendPulse aims to boost conversion rates, improve customer engagement, and provide detailed analytics to optimize marketing performance. Key benefits include saving time with pre-integrated tools, enhancing team collaboration, segmenting audiences for personalized communication, and monitoring marketing performance with built-in analytics. It also offers 24/7 multi-language support and a knowledge base to assist users.

Available on: Web

Pros & Cons

Pros

  • Comprehensive suite of integrated marketing tools on one platform.
  • Offers a generous free plan with significant features.
  • User-friendly drag-and-drop editors and pre-made templates.
  • AI-powered tools for content creation and refinement.
  • 24/7 multi-language customer support and extensive knowledge base.

Cons

  • Advanced features like unlimited emails and users are only available on higher-tier paid plans.
  • Pricing for larger subscriber lists can increase significantly.
  • Some features like SMS campaigns are not included in the free plan.

Ratings Across the Web

4.6(4,303 reviews)

SendPulse holds an aggregate rating of 4.6 out of 5 from 4,303 reviews across SourceForge, Trustpilot, G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Email Marketing (bulk email, drag-and-drop builder, templates, A/B testing)Chatbot Builder (for Messenger, Instagram, WhatsApp, Telegram, Viber)CRM System (contact management, sales pipeline automation, deal management)Website Builder (for landing pages and bio link pages)Online Course Builder (create and sell courses)Web Push NotificationsSubscription FormsSMS Campaigns (paid plans)

Pricing Plans

Pricing checked Sep 9, 2026

Free

  • 15,000 emails per month (marketing and transactional)
  • 3 chatbots
  • Comprehensive CRM system
  • 1 website created with website builder
  • 10 pop-ups and an online chat
  • Subscription forms with customized display conditions
  • Web push campaigns for up to 10,000 subscribers
  • Sales pipeline automation

Is SendPulse worth the price?

95/100

SendPulse's Free tier is incredibly generous, offering a vast array of features including email, chatbots, CRM, and even an online course builder, which is rare for a free plan.

This makes it an outstanding value for startups and small businesses looking to consolidate their marketing tools without upfront costs. It's best for budget-conscious entrepreneurs and small teams needing an all-in-one marketing solution.

Reviews

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4.6/5

Across 4,303 verified user reviews on Trustpilot, Capterra, G2

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SendPulse FAQ

How does SendPulse help businesses manage customer communications across multiple channels?

SendPulse provides a comprehensive suite of integrated tools, including email marketing, chatbot builders, and a CRM system, to manage customer communications. It enables users to engage with customers across various channels like email, web push, and chatbots from a single platform.

Which teams would benefit most from using SendPulse?

SendPulse is ideal for sales managers, eLearning businesses, industry experts, business owners, and marketers. It helps these teams streamline their marketing efforts and manage customer communications without needing multiple integrations.

How is SendPulse priced?

SendPulse offers a free plan that includes significant features, making it free to use without requiring a paid plan. Advanced features and unlimited emails, however, are available on higher-tier paid plans.

Can SendPulse support the creation and delivery of online courses?

Yes, SendPulse includes an online course creator as part of its multi-channel marketing automation platform. This feature allows users to build and manage online courses directly within the system.

What kind of limitations should users be aware of with SendPulse?

Users should note that advanced features, such as unlimited emails and users, are exclusive to higher-tier paid plans. Additionally, the pricing for larger subscriber lists can increase significantly, and some features like SMS campaigns are not part of the free plan.

How does SendPulse compare to Mailchimp for marketing automation?

SendPulse offers a comprehensive suite of integrated marketing tools, including a CRM and online course creator, all on one platform. This contrasts with Mailchimp by providing a broader range of pre-integrated functionalities designed to minimize the need for multiple separate tools.

Does SendPulse offer tools to simplify content creation for marketing campaigns?

Yes, SendPulse provides user-friendly drag-and-drop editors and pre-made templates to simplify content creation. It also incorporates AI-powered tools to assist with content creation and refinement for various campaigns.

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