Birdeye vs Loox Reviews: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Birdeye and Loox Reviews side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Birdeye
Manage reviews, surveys, and customer interactions
Best for you if:
- • You want multi-location support
Loox Reviews
Boost sales with customer photo and video reviews
Best for you if:
- • You want affordable entry point with paid tiers for small stores
| At a Glance | Birdeye | Loox Reviews |
|---|---|---|
Starts at | From $299/mo, billed monthly Starter plan | Not published |
Category | Social Media Management SEO Tools | E-commerce Referral Marketing |
Rating | 4.7/5 G2 4.7 · Capterra 4.7 4,941 reviews | 4.9/5 Capterra 4.9 16 reviews |
Free plan | No | No |
Watch out for | Potential overage fees for messaging limits | Overage fees if exceeding review request limits on lower tiers. |
Choose Birdeye or Loox Reviews?
Choose Birdeye if
- You want multi-location support
- You want AI automation
- You work in social media management, not e-commerce
Choose Loox Reviews if
- You want affordable entry point with paid tiers for small stores
- You want visual reviews with photos and videos build strong social proof
- You work in e-commerce, not social media management
In-Depth Analysis
Birdeye
Manage reviews, surveys, and customer interactions
Birdeye's pricing, starting at $299/month for Starter and escalating to $499/month for Dominate, is on the higher end for small to medium businesses.
Watch out
Potential overage fees for messaging limits
Strengths
- Pro: Multi-location support
- Pro: AI automation
- Pro: 200k+ businesses use it
Weaknesses
- Con: Enterprise focused
Key features
Loox Reviews
Boost sales with customer photo and video reviews
Loox's pricing is generally fair, with a clear progression of features.
Watch out
Overage fees if exceeding review request limits on lower tiers.
Strengths
- Pro: Affordable entry point with paid tiers for small stores
- Pro: Visual reviews with photos and videos build strong social proof
- Pro: Official integrations with Google, Meta, and TikTok Shop
- Pro: No long-term contracts through Shopify billing cycle
- Pro: Referral program included to drive organic acquisition
Weaknesses
- Con: Shopify-only platform with no support for other e-commerce systems
- Con: Beginner plan caps at 100 monthly review request emails
- Con: Removing Loox branding requires a higher-tier plan
- Con: Higher-tier plans can be steep for smaller merchants
Key features
Plans and prices: Birdeye vs Loox Reviews
| Tool | Plans and prices | Source |
|---|---|---|
| Birdeye |
| birdeye.com/pricing read Oct 7, 2026 |
| Loox Reviews | No plan prices on file | loox.app/pricing read Oct 28, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Birdeye pricing and Loox Reviews pricing.
Key Takeaways
Birdeye
- Choose if you want manage reviews, surveys, and customer interactions
Loox Reviews
- Choose if you want boost sales with customer photo and video reviews
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- User ratings rest on too few reviews to rank (4.7/5 from 4,941 reviews for Birdeye, 4.9/5 from 16 reviews for Loox Reviews; we compare ratings only above 20 reviews on both sides).
- Birdeye starts at $299/mo, billed monthly; Loox Reviews has no public paid plan price on file.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Birdeye and Loox Reviews compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. User ratings rest on too few reviews to rank (4.7/5 from 4,941 reviews for Birdeye, 4.9/5 from 16 reviews for Loox Reviews; we compare ratings only above 20 reviews on both sides). Birdeye starts at $299/mo, billed monthly; Loox Reviews has no public paid plan price on file.
What are Birdeye and Loox Reviews used for?
Birdeye: Manage reviews, surveys, and customer interactions. Loox Reviews: Boost sales with customer photo and video reviews.
What does Birdeye cost vs Loox Reviews?
Birdeye's cheapest paid plan is Starter at $299/mo, billed monthly. Loox Reviews has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Oct 28, 2026.
What's the main difference between Birdeye and Loox Reviews?
Birdeye's main strength: multi-location support. Loox Reviews's main strength: affordable entry point with paid tiers for small stores.