UserFeedback

Name: UserFeedback
Brand: UserFeedback
Price: 49.5 USD

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Collect website feedback instantly

Survey Tools Customer Feedback Marketing Analytics

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Tracked since2026

0 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Native WordPress integration

Biggest con

WordPress only

TL;DR - UserFeedback

WordPress survey and feedback plugin
Target surveys to specific pages or users
Built-in analytics and reporting

Pricing: Paid only

Best for: Enterprises & pros

What is UserFeedback?

Editorial review

UserFeedback lets you collect website feedback instantly with quick surveys and feedback widgets. Ask users questions at the right moment without disrupting their experience. Track NPS, collect testimonials, and understand user satisfaction. Set up in minutes with no coding required. Works with any website and integrates with popular tools. Lightweight surveys that get better response rates than traditional forms.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourceuserfeedback.com ↗

Pros & Cons

Pros

Native WordPress integration
Easy to set up and use
Multiple question types
Good targeting options

Cons

WordPress only
Limited compared to standalone tools
Some features need Pro version

Key Features

Survey creationIn-app feedbackNPS trackingCustom targetingAnalytics dashboardIntegration options

Pricing Plans

Pricing checked Aug 7, 2026

Lite

Free

Unlimited surveys
Basic questions
Email support

Plus

$49.5/year

All question types
Advanced targeting
1 site

Pro

$99.5/year

Conditional logic
5 sites
Priority support

Calculate your cost View full pricing

Is UserFeedback worth the price?

85/100

UserFeedback offers a very generous free Lite tier, making it accessible for basic needs.

The Plus tier at $49.50/year provides good value for single-site users needing advanced features, while the Pro tier at $99.50/year is reasonably priced for agencies or users managing multiple sites. This pricing is fair and well-structured for WordPress users.

Hidden Costs & Gotchas

Annual billing only, no monthly option

Site limits on Plus and Pro tiers

No mention of response limits

Support levels tied to higher tiers

How UserFeedback Compares to Competitors

Compared to Hotjar, which starts around $39/month for similar features, UserFeedback's annual pricing of $49.50 for Plus and $99.50 for Pro is significantly more affordable, especially for WordPress users. SurveyMonkey's basic plans are free but quickly scale up for advanced features, making UserFeedback a more cost-effective option for dedicated website feedback within WordPress.

How UserFeedback's pricing compares

At $4.13/mo, UserFeedback is the most affordable of its 6 direct competitors.

UserFeedback

$4.13

$29

$39

$74

$79

$99

$240

Entry paid plan, monthly. Pricing checked Aug 7, 2026.

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Best UserFeedback Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

UnbouncePaid

Build landing pages that convert, faster than ever

4.4

HotjarFreemium

Heatmaps and session recordings

4.5

InstapagePaid

Landing page platform for advertising teams

4.4

SurvicateFreemium

Capture, analyze, and act on customer feedback across every channel to drive business impact.

4.6

UserflowPaid

The AI-powered platform for product adoption, onboarding, and in-app support.

4.8

Crazy EggFreemium

Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior.

4.3

QualarooFreemium

Gather real-time customer and user feedback with targeted, in-app and website surveys.

4.5

See all survey tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All UserFeedback alternatives7+ tools ranked, pricing + verdict per pick UserFeedback vs UnbounceHead-to-head: features, pricing, who wins UserFeedback vs HotjarHead-to-head: features, pricing, who wins UserFeedback vs InstapageHead-to-head: features, pricing, who wins

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UserFeedback FAQ

How does UserFeedback help in understanding user satisfaction?

UserFeedback allows you to track Net Promoter Score (NPS), collect testimonials, and gather insights into overall user satisfaction. It uses quick surveys and feedback widgets to ask users questions at opportune moments without disrupting their browsing experience.

Which teams benefit most from using UserFeedback?

Marketing teams and analytics professionals can significantly benefit from UserFeedback. It provides tools for collecting customer feedback and integrating with other popular platforms, which helps in understanding user behavior and improving marketing strategies.

How is UserFeedback priced?

UserFeedback is a paid product and does not offer a permanently free tier. Access to its features, including some advanced functionalities, requires a paid subscription.

Can UserFeedback be used on any website platform?

UserFeedback is specifically designed for WordPress websites, offering a native integration. While it works with any website in general, its primary strength and ease of setup are most apparent within the WordPress ecosystem.

Why might a user choose UserFeedback over a competitor like Qualaroo?

UserFeedback offers a native WordPress integration, making it exceptionally easy to set up and use for WordPress site owners. It also provides lightweight surveys that often achieve better response rates compared to traditional forms, which can be a key differentiator.

Does UserFeedback offer various question types for surveys?

Yes, UserFeedback includes multiple question types to accommodate different feedback needs. This allows users to design diverse surveys to collect specific insights, from NPS scores to open-ended testimonials.

What kind of limitations should users be aware of with UserFeedback?

Users should note that UserFeedback is primarily focused on WordPress and may be less comprehensive compared to standalone, more general-purpose survey tools. Additionally, some advanced features are only available in the Pro version.

Source: userfeedback.com

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