Survicate

Name: Survicate
Brand: Survicate
Price: 114 USD
Rating: 4.6 (294 reviews)

Claim this tool

Capture, analyze, and act on customer feedback across every channel to drive business impact.

From $114/mo flat, billed monthly (free plan available)

Freemium Customer Feedback Survey Tools Analytics AI Assistants

Visit Website

4.6 (294 across the web)

Freemium Visit Website

Reviews on G2 Capterra

294 reviews tracked

The Bottom Line

Updated Oct 31, 2026

Price: From $114/mo flat, billed monthly (free plan available). Compare plans

Key facts

Collects customer feedback through multi-channel surveys (web, email, in-app).
Analyzes and unifies feedback from various sources using AI to identify key themes.
Provides customizable dashboards and integrations to act on insights and improve customer experience, marketing, and product development.

Pros

Unifies feedback from multiple sources into one platform.
AI-powered analysis helps quickly identify key themes and insights.
Extensive integrations enable seamless workflows and data enrichment.
Easy to set up and deploy surveys across various channels.
Customizable dashboards provide a comprehensive view of customer sentiment and trends.

Cons

No specific cons mentioned in the provided text.

What is Survicate?

Survicate is a comprehensive customer feedback platform designed to help businesses collect, analyze, and act on customer insights. It enables users to deploy multi-channel surveys across websites, emails, and in-app experiences, gathering zero-party data at every touchpoint. The platform then unifies all feedback sources, including support tickets, call recordings, and reviews, into a centralized Insights Hub. Survicate leverages AI-powered tools to automatically analyze feedback, identify key themes, and generate summaries, allowing teams to quickly understand user sentiment and pinpoint areas for improvement. It offers customizable dashboards to monitor key metrics like NPS and CSAT, track feature requests, and measure the impact of product releases. The platform integrates with over 2,000 tools, facilitating automated workflows, CRM enrichment, and real-time alerts to ensure feedback drives immediate action and informs strategic decisions for CX, marketing, and product teams.

Available on: Web

Data compiled by Toolradar Pricing checked Oct 31, 2026 · How we evaluate

Source survicate.com

Ratings Across the Web

4.6 (294 reviews)

Survicate holds an aggregate rating of 4.6 out of 5 from 294 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Multi-channel surveys (email, website, in-app)
Automatic feedback analysis and topic generation
AI-Powered Research Chatbot for feedback summarization
Customizable dashboards for monitoring key metrics (NPS, CSAT)
Precise targeting and segmentation for surveys
Automatic enrichment of survey responses with CRM and product data
1-click native integrations with over 2,000 tools
Event-triggered surveys

Pricing Plans

Free Trial

Pricing checked Oct 31, 2026. Source: survicate.com/pricing, read Oct 31, 2026

Survicate plans and prices, checked October 2026
Plan	Price	Details
Growth	From $114/mo	100 responses per month All from Starter, plus: Easy continuous feedback +18 more Show less Unlimited active surveys Recurring surveys Static Feedback Button Manage survey frequency and throttling Personalize every interaction Recall respondent and answer data Multilingual surveys Target by session behavior, attributes, cookies Retarget based on previous responses Advanced insights with AI AI sentiment analysis Insights Hub Categorize feedback from App Store, Play Store and Google Business Reviews into topics Question-level topic categorization with AI Personalized dashboards with metrics, insights, trends and sentiment Built for teams 10 user seats Manage roles & permissions Hide Survicate branding
Pro	From $349/mo	Custom pool of responses Yearly commitment Billed monthly or yearly +17 more Show less Personalized feedback experience for all users Feedback channels: email, link, website, in-product, and mobile app Personalize survey experience and design Target with events, custom attributes, JavaScript and survey sampling Bullseye targeting Event-based and JavaScript targeting Target a selected percentage of your users 360° view of your feedback Dashboards for multi-survey analysis New Filter responses with data from HubSpot and Intercom Sync session data from Fullstory, SessionCam and Smartlook Combine product analytics from Mixpanel & Amplitude Salesforce, Marketo and Pardot integrations Webhooks and Export API Out-of-this-world support Get priority live support from humans Advanced data privacy and regulatory compliance standards
Enterprise	From $569/mo	Custom pool of responses Yearly commitment Flexible billing +15 more Show less Everything Survicate has to offer All feedback channels: email, link, website, in-product and mobile app Branded survey experience Dashboards for multi-survey analysis New White glove service & support Dedicated Success Manager and outcomes plan White-glove onboarding and training Live implementation assistance Industry-leading compliance and security HIPAA compliance for healthcare data Custom Terms of Service, DPA and NDA On-demand security reviews and questions Access logs for tracking user activity SAML SSO for secure organizational login Deliver surveys securely with CDN proxy

Calculate your cost View full pricing

Hidden Costs & Gotchas

Overage charges for responses above tier limits

Full Survicate pricing: every plan, hidden costs and alternatives

How Survicate's pricing compares

Survicate starts at $114/mo flat for the whole organisation. Its direct competitors are priced on a different basis (per user, or in another currency), so each entry price below is shown with its own unit and currency and is not ranked against the others.

Survicate

$114/mo flat, whole organisation, billed monthly

Sprig

$175/mo, billed monthly

GuestRevu

€34.99/mo, billed monthly

Entry paid plan, monthly price (billing term shown per row), in each tool's own currency. Pricing checked Oct 31, 2026.

Recent pricing updates

Changes we detected on the Survicate pricing page.

Oct 31, 2026 Plans changed: Growth went from $99 to $114 a month; Pro went from $999 to $349 a month; Enterprise went from $999 to $569 a month; Free, Starter, Volume removed.

Survicate by the numbers

Survicate compared with 95 Survey Tools tools on Toolradar, as of Nov 2026
Metric	Survicate	Peer median	Position (1 is best)
Free plan	Yes	62% have one	n/a
Listed as an alternative to	11 tools	2	#14 of 95 (joint)
User rating	4.6/5 (across the web, 294 ratings)	4.5/5	#22 of 70 (joint) tools with 20+ reviews
Compare-page visits, last 30 days	22 visits	38	#14 of 17 (joint) tools with 20+ compare-page visits

Listed as an alternative to: #14 on 2026-10-16 to #14 on 2026-11-02 (rank among 95 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All Survey Tools data · How we compute this. Advertising and placement fees are not inputs to any position. Visit counts include visits from every source.

Cite this: Toolradar, “Survicate by the numbers”, Nov 2026.

Reviews

Improve Your Thinking Patterns Using ChatGPT cover

$99 Free with your review

Review Survicate, get a free AI guide

Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.

Write a review

4.6/5

Across 294 verified user reviews on G2, Capterra

Add your hands-on experience using the offer above to help the next buyer.

Best Survicate Alternatives

Top alternatives based on features, pricing, and user needs.

Pendo Paid

Understand, guide, and gather feedback on user engagement

4.4

Sprig Paid

Enterprise survey platform powered by AI agents that help teams move from question to insight faster.

4.3

GuestRevu Freemium

Hospitality's favorite guest feedback and online reputation management solution.

4.3

Ovation Paid

Frictionless guest feedback, streamlined recovery, and operational insights for restaurants.

See all customer feedback tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Survicate vs Pendo Head-to-head: features, pricing, who wins Survicate vs Sprig Head-to-head: features, pricing, who wins Survicate vs GuestRevu Head-to-head: features, pricing, who wins

Explore More

Survicate FAQ

How does Survicate help businesses understand customer sentiment?

Survicate helps businesses understand customer sentiment by unifying feedback from multiple sources, including surveys, support tickets, and call recordings, into a centralized Insights Hub. It then uses AI-powered tools to analyze this feedback, identify key themes, and generate summaries, providing quick insights into user sentiment.

Which teams benefit most from using Survicate?

CX, marketing, and product teams benefit most from using Survicate because it provides tools to gather zero-party data, analyze customer insights, and inform strategic decisions. The platform's features support improving customer experience, guiding marketing efforts, and prioritizing product development.

How is Survicate priced?

Survicate is available on a free tier, allowing users to get started without initial cost. For more extensive usage and advanced features, paid plans are offered.

Can Survicate integrate with existing business tools?

Yes, Survicate can integrate with over 2,000 existing business tools. This extensive integration capability facilitates automated workflows, enriches CRM data, and enables real-time alerts to ensure feedback drives immediate action.

How does Survicate compare to Sprig for feedback collection?

Survicate unifies feedback from multiple sources like surveys, support tickets, and call recordings into a single platform, offering AI-powered analysis for key themes. While Sprig also focuses on feedback, Survicate emphasizes its broad multi-channel deployment and extensive integrations for workflow automation.

What kind of data can Survicate collect from customers?

Survicate can collect zero-party data from customers through multi-channel surveys deployed across websites, emails, and in-app experiences. It also unifies other feedback sources such as support tickets, call recordings, and reviews.

How does Survicate assist with tracking product development impact?

Survicate assists with tracking product development impact by offering customizable dashboards that monitor key metrics like NPS and CSAT. These dashboards also allow teams to track feature requests and measure the effect of new product releases on customer sentiment.

Source: survicate.com

Guides & Articles

Best Survey Tools in 2026

Features Survicate

Best NPS Software in 2026

Features Survicate

Best Customer Sentiment Analysis Tools in 2026

Expert guide