UserVoice is a product feedback platform that captures, organizes, and analyzes customer requests. Users can submit ideas and vote on features they want most. Segment feedback by customer attributes and revenue impact. Close the feedback loop by notifying users when features launch. Integrates with development tools for seamless workflows. Turn customer voices into product direction with evidence-based prioritization.

Available on: Web

Data compiled by Toolradar Pricing checked Nov 1, 2026 · How we evaluate

Source uservoice.com

Ratings Across the Web

4.4 (313 reviews)

UserVoice holds an aggregate rating of 4.4 out of 5 from 313 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

Product feedback
Feature voting
Roadmap planning
Customer insights
Segmentation
Enterprise features

Pricing Plans

Free Trial

Pricing checked Nov 1, 2026. Source: uservoice.com/pricing, read Nov 1, 2026

UserVoice plans and prices, checked November 2026
Plan	Price	Details
Launch	$1,000 / mo	20 admins, then $40 per admin / month Built for a single product or team Unlimited view-only admins +5 more Show less Unlimited feedback and portal users UserVoice agent, UserVoice MCP and API Jira, Azure DevOps, Salesforce, HubSpot, Slack and Teams Feedback source ingestion Self-guided onboarding with help center docs
Business	$1,833 / mo	Everything in Launch 50 admins, then $40 per admin / month Room to grow across products or teams +5 more Show less More feedback source ingestion One guided kickoff call to plan your setup Priority support Customer success team Annual business review
Enterprise	Custom	5K+ users AI Idea Insights AI Impact Reports AI Theme Detection +2 more Show less Advanced security Premium support

Calculate your cost View full pricing

Is UserVoice worth the price?

Weak value

This pricing model is best suited for established companies with significant budgets and a strong need for advanced feedback management.

Hidden Costs & Gotchas

Starting at $16K/year note implies higher annual commitment.

Full UserVoice pricing: every plan, hidden costs and alternatives

Recent pricing updates

Changes we detected on the UserVoice pricing page.

Nov 1, 2026 Plans changed: Launch added at $1,000 a month; Business added at $1,833 a month; Engage, Prioritize removed.

UserVoice by the numbers

Toolradar data: It is listed as an alternative to 18 other tools on Toolradar, ranking #4 of 31 in Roadmapping. As of Nov 2026.

UserVoice compared with 31 Roadmapping tools on Toolradar, as of Nov 2026
Metric	UserVoice	Peer median	Position (1 is best)
Free plan	No	15 of 31 have one	n/a
Listed as an alternative to	18 tools	1	#4 of 31
User rating	4.4/5 (across the web, 313 ratings)	4.5/5	#10 of 15 (joint) tools with 20+ reviews
Compare-page visits, last 30 days	37 visits	36	#4 of 8 tools with 20+ compare-page visits

Listed as an alternative to: #4 on 2026-10-16 to #4 on 2026-11-02 (rank among 31 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All Roadmapping data · How we compute this. Advertising and placement fees are not inputs to any position. Visit counts include visits from every source.

Cite this: Toolradar, “UserVoice by the numbers”, Nov 2026.

Reviews

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4.4/5

Across 313 verified user reviews on G2, Capterra

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Best UserVoice Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

SurveyMonkey Freemium

Gather feedback faster with pre-built templates and powerful analysis

4.5

Pendo Paid

Understand, guide, and gather feedback on user engagement

4.4

Userpilot Paid

Onboard, engage, and grow users with no-code in-app experiences

4.6

Productboard Paid

Connect customer needs to product strategy and roadmaps

4.2

Canny Freemium

Capture feedback, prioritize features, and build what customers want

4.5

Sprig Paid

Enterprise survey platform powered by AI agents that help teams move from question to insight faster.

4.3

Qualtrics Paid

The leading Experience Management (XM) software, amplified with trusted AI to drive business growth.

4.4

See all customer feedback tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All UserVoice alternatives 7+ tools ranked, pricing + verdict per pick UserVoice vs SurveyMonkey Head-to-head: features, pricing, who wins UserVoice vs Pendo Head-to-head: features, pricing, who wins UserVoice vs Userpilot Head-to-head: features, pricing, who wins

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UserVoice FAQ

How does UserVoice help in prioritizing product development?

UserVoice helps prioritize product development by capturing, organizing, and analyzing customer requests. It allows users to submit ideas and vote on features, and product teams can segment feedback by customer attributes and revenue impact to make evidence-based decisions.

Which teams benefit most from using UserVoice?

UserVoice is best suited for product management teams and organizations that need to capture, organize, and analyze customer feedback to drive product direction. Its enterprise focus makes it particularly valuable for larger businesses.

How does UserVoice compare to Canny for feedback management?

UserVoice offers strong integrations and a dedicated feedback portal for capturing customer input, similar to Canny. However, UserVoice is known for its enterprise focus, which may cater to larger organizations with more complex needs.

What kind of integrations does UserVoice offer?

UserVoice integrates with various development tools to ensure seamless workflows. These integrations help product teams incorporate customer feedback directly into their existing development processes.

Does UserVoice include a free tier for small teams?

UserVoice does not offer a permanently free tier. It is a paid product designed for organizations looking for a comprehensive solution for customer feedback and product direction.

What are the main trade-offs when considering UserVoice?

While UserVoice offers robust features for feedback management, potential trade-offs include its higher cost compared to some alternatives. Additionally, some users may find its user interface to be dated.

How does UserVoice enable closing the feedback loop with customers?

UserVoice enables closing the feedback loop by allowing product teams to notify users directly when features they requested or voted on are launched. This keeps customers informed and engaged with product development.

Source: uservoice.com

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