SurveyMonkey vs UserVoice: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for SurveyMonkey and UserVoice side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, SurveyMonkey leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
SurveyMonkey
Gather feedback faster with pre-built templates and powerful analysis
Best for you if:
- • You want a free tier before you commit
UserVoice
Capture, organize, and analyze customer feedback to drive product direction
Best for you if:
- • You want enterprise focus
| At a Glance | SurveyMonkey | UserVoice |
|---|---|---|
Starts at | Free plan, paid from $35/mo, billed monthly Individual plan | Not published |
Category | Survey Tools Customer Feedback | Customer Feedback Product Analytics |
Rating | 4.5/5 G2 4.4 · Capterra 4.6 34,413 reviews | 4.4/5 G2 4.5 · Capterra 4.3 313 reviews |
Free plan | Yes | No |
Watch out for | n/a | Starting at $16K/year note implies higher annual commitment. |
Choose SurveyMonkey or UserVoice?
Choose SurveyMonkey if
- You want a free tier before you commit
- You want industry standard
- You want analytics
- You work in survey tools, not customer feedback
Choose UserVoice if
- You want enterprise focus
- You want good integrations
- You work in customer feedback, not survey tools
In-Depth Analysis
SurveyMonkey
Gather feedback faster with pre-built templates and powerful analysis
SurveyMonkey's pricing is fair for individual users, with a generous free tier for basic needs.
Strengths
- Pro: Industry standard
- Pro: Analytics
- Pro: Integrations
Weaknesses
- Con: Limited free tier
- Con: Can get expensive
Key features
UserVoice
Capture, organize, and analyze customer feedback to drive product direction
This pricing model is best suited for established companies with significant budgets and a strong need for advanced feedback management.
Watch out
Starting at $16K/year note implies higher annual commitment.
Strengths
- Pro: Enterprise focus
- Pro: Good integrations
- Pro: Feedback portal
Weaknesses
- Con: Expensive
- Con: Dated UI
Key features
Plans and prices: SurveyMonkey vs UserVoice
| Tool | Plans and prices | Source |
|---|---|---|
| SurveyMonkey |
| surveymonkey.com/pricing read Oct 4, 2026 |
| UserVoice |
| uservoice.com/pricing read Nov 1, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on SurveyMonkey pricing and UserVoice pricing.
Key Takeaways
SurveyMonkey
- Has a free plan
UserVoice
- Choose if you want capture, organize, and analyze customer feedback to drive product direction
What the data shows
On the data below, SurveyMonkey leads on a free plan. We do not name an overall winner for this pair.
- User ratings are within 0.2 points (4.5/5 from 34,413 reviews for SurveyMonkey, 4.4/5 from 313 reviews for UserVoice).
- SurveyMonkey starts at $35/mo, billed monthly; UserVoice has no public paid plan price on file.
- Only SurveyMonkey has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do SurveyMonkey and UserVoice compare in 2026?
On the data below, SurveyMonkey leads on a free plan. We do not name an overall winner for this pair. User ratings are within 0.2 points (4.5/5 from 34,413 reviews for SurveyMonkey, 4.4/5 from 313 reviews for UserVoice). SurveyMonkey starts at $35/mo, billed monthly; UserVoice has no public paid plan price on file. Only SurveyMonkey has a free plan.
What are SurveyMonkey and UserVoice used for?
SurveyMonkey: Gather feedback faster with pre-built templates and powerful analysis. UserVoice: Capture, organize, and analyze customer feedback to drive product direction.
What does SurveyMonkey cost vs UserVoice?
SurveyMonkey's cheapest paid plan is Individual at $35/mo, billed monthly; it also has a free plan. UserVoice has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.
What's the main difference between SurveyMonkey and UserVoice?
SurveyMonkey's main strength: industry standard. UserVoice's main strength: enterprise focus.