Skip to content

Canny vs UserVoice: Pricing and Ratings Compared (2026)

Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Canny and UserVoice side by side. This page compares data; it is not a hands-on review.

On the data: On the data below, Canny leads on a free plan. We do not name an overall winner for this pair.

Data comparison compiled by Toolradar, not hand-reviewed Methodology
Data comparison 498 user reviews compared Pricing checked Nov 1, 2026

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

Canny

Capture feedback, prioritize features, and build what customers want

Best for you if:

  • • You want a free tier before you commit

UserVoice

Capture, organize, and analyze customer feedback to drive product direction

Best for you if:

  • • You want enterprise focus
At a glance: Canny vs UserVoice
At a Glance
Canny Canny
UserVoice UserVoice
Starts at
Free plan, paid from $79/mo, billed monthly Pro plan
Not published
Category
Product Analytics Customer Feedback
Customer Feedback Product Analytics
Rating
4.5/5 G2 4.5 · Capterra 4.6 185 reviews 4.4/5 G2 4.5 · Capterra 4.3 313 reviews
Free plan
Yes No
Watch out for
n/a Starting at $16K/year note implies higher annual commitment.

Choose Canny or UserVoice?

Canny

Choose Canny if

  • You want a free tier before you commit
  • You want clean, intuitive interface
  • You want strong feedback organization
  • You work in product analytics, not customer feedback
UserVoice

Choose UserVoice if

  • You want enterprise focus
  • You want good integrations
  • You work in customer feedback, not product analytics

In-Depth Analysis

Canny Canny

Capture feedback, prioritize features, and build what customers want

Good value

Canny's pricing starts with a usable Free plan for up to 25 tracked users.

Strengths

  • Pro: Clean, intuitive interface
  • Pro: Strong feedback organization
  • Pro: Good Intercom and Segment integrations
  • Pro: Helpful voting system

Weaknesses

  • Con: Can be expensive for small teams
  • Con: Limited customization on lower plans
  • Con: Basic analytics

Key features

Feature requests User voting Roadmap sharing Changelog updates User segmentation Integration support

UserVoice UserVoice

Capture, organize, and analyze customer feedback to drive product direction

Weak value

This pricing model is best suited for established companies with significant budgets and a strong need for advanced feedback management.

Watch out

Starting at $16K/year note implies higher annual commitment.

Strengths

  • Pro: Enterprise focus
  • Pro: Good integrations
  • Pro: Feedback portal

Weaknesses

  • Con: Expensive
  • Con: Dated UI

Key features

Product feedback Feature voting Roadmap planning Customer insights Segmentation Enterprise features

Plans and prices: Canny vs UserVoice

Plans and prices of Canny and UserVoice, as read on each vendor's pricing page. Each plan keeps its own billing unit.
Tool Plans and prices Source
Canny
  • Free: Free
  • Pro: $79/mo, billed monthly
  • Business: Custom pricing
canny.io/pricing read Nov 1, 2026
UserVoice
  • Launch: Custom pricing
  • Business: Custom pricing
  • Enterprise: Custom pricing
uservoice.com/pricing read Nov 1, 2026

Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Canny pricing and UserVoice pricing.

Key Takeaways

Canny

  • Has a free plan

UserVoice

  • Choose if you want capture, organize, and analyze customer feedback to drive product direction

What the data shows

On the data below, Canny leads on a free plan. We do not name an overall winner for this pair.

  • User ratings are within 0.2 points (4.5/5 from 185 reviews for Canny, 4.4/5 from 313 reviews for UserVoice).
  • Canny starts at $79/mo, billed monthly; UserVoice has no public paid plan price on file.
  • Only Canny has a free plan.

Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate

Frequently Asked Questions

How do Canny and UserVoice compare in 2026?

On the data below, Canny leads on a free plan. We do not name an overall winner for this pair. User ratings are within 0.2 points (4.5/5 from 185 reviews for Canny, 4.4/5 from 313 reviews for UserVoice). Canny starts at $79/mo, billed monthly; UserVoice has no public paid plan price on file. Only Canny has a free plan.

What are Canny and UserVoice used for?

Canny: Capture feedback, prioritize features, and build what customers want. UserVoice: Capture, organize, and analyze customer feedback to drive product direction.

What does Canny cost vs UserVoice?

Canny's cheapest paid plan is Pro at $79/mo, billed monthly; it also has a free plan. UserVoice has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.

What's the main difference between Canny and UserVoice?

Canny's main strength: clean, intuitive interface. UserVoice's main strength: enterprise focus.

Related Comparisons & Resources

Compare other tools