Pendo vs UserVoice: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Pendo and UserVoice side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Pendo leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Pendo
Understand, guide, and gather feedback on user engagement
Best for you if:
- • You want a free tier before you commit
UserVoice
Capture, organize, and analyze customer feedback to drive product direction
Best for you if:
- • You want to capture, organize, and analyze customer feedback to drive product direction
| At a Glance | Pendo | UserVoice |
|---|---|---|
Starts at | Free plan | Not published |
Category | Product Analytics Customer Feedback | Customer Feedback Product Analytics |
Rating | 4.4/5 G2 4.4 · Capterra 4.5 2,047 reviews | 4.4/5 G2 4.5 · Capterra 4.3 313 reviews |
Free plan | Yes | No |
Watch out for | n/a | Starting at $16K/year note implies higher annual commitment. |
Choose Pendo or UserVoice?
Choose Pendo if
- You want a free tier before you commit
Choose UserVoice if
- You want to capture, organize, and analyze customer feedback to drive product direction
In-Depth Analysis
Pendo
Understand, guide, and gather feedback on user engagement
Pendo's pricing structure is fair, offering a generous Free tier that allows small teams to get significant value without cost.
Strengths
- Pro: In-app guides
- Pro: Great analytics
- Pro: Session replay
Weaknesses
- Con: Very expensive
- Con: Complex setup
Key features
UserVoice
Capture, organize, and analyze customer feedback to drive product direction
This pricing model is best suited for established companies with significant budgets and a strong need for advanced feedback management.
Watch out
Starting at $16K/year note implies higher annual commitment.
Strengths
- Pro: Enterprise focus
- Pro: Good integrations
- Pro: Feedback portal
Weaknesses
- Con: Expensive
- Con: Dated UI
Key features
Plans and prices: Pendo vs UserVoice
| Tool | Plans and prices | Source |
|---|---|---|
| Pendo |
| pendo.io/pricing read Nov 8, 2026 |
| UserVoice |
| uservoice.com/pricing read Nov 9, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Pendo pricing and UserVoice pricing.
Key Takeaways
Pendo
- Has a free plan
UserVoice
- Choose UserVoice if you want to capture, organize, and analyze customer feedback to drive product direction
What the data shows
On the data below, Pendo leads on a free plan. We do not name an overall winner for this pair.
- User ratings are within 0.2 points (4.4/5 from 2,047 reviews for Pendo, 4.4/5 from 313 reviews for UserVoice).
- Only Pendo has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Pendo and UserVoice compare in 2026?
On the data below, Pendo leads on a free plan. We do not name an overall winner for this pair. User ratings are within 0.2 points (4.4/5 from 2,047 reviews for Pendo, 4.4/5 from 313 reviews for UserVoice). Only Pendo has a free plan.
What are Pendo and UserVoice used for?
Pendo: Understand, guide, and gather feedback on user engagement. UserVoice: Capture, organize, and analyze customer feedback to drive product direction.
What does Pendo cost vs UserVoice?
Pendo has no public paid-plan price on file. UserVoice has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Nov 9, 2026.
What's the main difference between Pendo and UserVoice?
Pendo's main strength: in-app guides. UserVoice's main strength: enterprise focus.
Spotted an outdated price or a wrong fact? Suggest a correction: we check it against the vendor's own page. Work for one of these vendors? Claim your listing to update it yourself.