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BugHerd

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Effortless visual feedback and bug tracking for websites, Figma designs, and PDFs.

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Reviews onG2CapterraSourceForge
243 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Simplifies client feedback collection significantly

Biggest con

No free tier available

TL;DR - BugHerd

  • Collect visual feedback directly on live websites, Figma, and PDFs with point-and-click ease.
  • Automatically captures screenshots and technical details for every piece of feedback.
  • Transforms feedback into trackable tasks on a Kanban board, integrating with popular PM tools.
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms

What is BugHerd?

Editorial review
BugHerd is a visual feedback and bug tracking tool designed to simplify the process of collecting and managing client feedback on websites, Figma designs, PDFs, and images. It allows clients and stakeholders to point, click, and comment directly on a live website, with feedback automatically pinned to the exact page element. When feedback is submitted, BugHerd automatically captures a screenshot and essential technical details like browser version, screen resolution, and device information, eliminating the need for manual data collection. Each comment is then transformed into a trackable task on a Kanban board, enabling development teams to prioritize and resolve issues efficiently. The tool also offers enhanced client collaboration features, including a client-version of the task board, the ability to set feedback deadlines, and control over client permissions, all without requiring clients to log in. BugHerd integrates seamlessly with popular project management and communication tools to fit into existing workflows. Beyond development, BugHerd provides a Public Feedback Widget for ongoing user feedback and bug reports once a website is live, ensuring continuous improvement. It's ideal for web development teams, project managers, web designers, and agencies looking to streamline their feedback process, improve client satisfaction, and deliver higher quality digital products.

Available on: Web

Pros & Cons

Pros

  • Simplifies client feedback collection significantly
  • Reduces time spent on clarifying feedback and technical details
  • Improves client satisfaction with an easy-to-use interface
  • Streamlines workflow for project managers, developers, and designers
  • Integrates with a wide range of existing project management tools

Cons

  • No free tier available
  • Pricing can increase with more team members and advanced features

Ratings Across the Web

4.7(243 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

In-context feedback with pinned commentsAutomatic screenshot captureAutomatic technical detail capture (browser, screen resolution, device)Task tracking with Kanban boardClient collaboration without loginClient-version of the Task BoardSet feedback deadlines for clientsCustomizable client permissions

Pricing Plans

Free Trial

Pricing checked Jun 20, 2026

Standard

$50 / mo

  • 5 Members
  • Unlimited Client users
  • Unlimited Projects
  • Feedback on websites, Figma designs, PDFs, images
  • Capture screenshots & technical metadata
  • Video feedback
  • Standard integrations (Trello, Slack, GitHub + 12 more)

Studio

$80 / mo

  • 10 Members
  • Everything in Standard, plus:
  • More Members
  • More storage

Premium

$150 / mo

  • 25 Members
  • Everything in Studio, plus:
  • Custom branding
  • Enhanced client collaboration
  • Share member feedback with clients
  • Private Team commenting
  • Client project board
  • Premium integrations (Jira, Asana, Linear, ClickUp, Monday.com)

Custom

Custom pricing/ mo

  • Custom limit on Members
  • Everything in Premium, plus:
  • Dedicated Success Manager
  • Onboarding & Training Support
  • Secure single sign-on (SSO)

How BugHerd's pricing compares

At $50/mo, BugHerd is mid-range of its 2 direct competitors ($7 to $69/mo across the set).

BugHerd
$50

Entry paid plan, monthly. Pricing checked Jun 20, 2026.

Reviews

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4.7/5

Across 243 verified user reviews on G2, Capterra, SourceForge

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BugHerd FAQ

How does BugHerd streamline the feedback process for web development teams?

BugHerd simplifies feedback collection by allowing clients to point, click, and comment directly on live websites, Figma designs, or PDFs. It automatically captures screenshots and technical details for each comment, transforming them into trackable tasks on a Kanban board for efficient resolution.

What kind of user benefits most from BugHerd?

BugHerd is ideal for web development teams, project managers, web designers, and agencies. It helps them streamline feedback, improve client satisfaction, and deliver higher quality digital products by providing an effortless visual feedback and bug tracking system.

How does BugHerd compare to Marker.io for collecting visual feedback?

BugHerd focuses on simplifying visual feedback and bug tracking for websites, Figma designs, and PDFs, automatically capturing technical details with each comment. It also offers a client-version of the task board and feedback deadlines without requiring client logins.

Does BugHerd support ongoing user feedback after a website launch?

Yes, BugHerd provides a Public Feedback Widget that can be used to collect ongoing user feedback and bug reports once a website is live. This feature supports continuous improvement efforts for digital products.

What are the main limitations to consider when adopting BugHerd?

A primary limitation of BugHerd is that it does not offer a permanently free tier. Additionally, pricing can increase as more team members are added or if advanced features are required.

How is BugHerd priced?

BugHerd is a paid product and does not include a permanently free tier. Its pricing model is structured such that costs can increase with the addition of more team members and the use of advanced features.

Can clients provide feedback without needing to create an account?

Yes, BugHerd allows for enhanced client collaboration, including the ability for clients to provide feedback without requiring them to log in. This simplifies the process for external stakeholders.

Source: bugherd.com

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