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Categories/Customer Support/Knowledge Base

Knowledge Base Software

91 products available

Self-service knowledge bases and FAQs

91

Products

7

Free Tools

25

Avg Score

Filter:
AllFreeFreemiumPaid
Sort:

Showing 91 results

1
AnythingLLM logo

AnythingLLM

The all-in-one AI desktop app for documents and agents

free
2
Elephas logo

Elephas

AI-powered personal knowledge assistant for Mac, iPhone & iPad, built on your own data.

freemium
3
GitBook logo

GitBook

Documentation for technical teams

freemium
4
Freshdesk logo

Freshdesk

Intuitive customer support software

freemium
5
ReadMe logo

ReadMe

Developer documentation platform

freemium
6
Glean logo

Glean

Enterprise work AI

paid
7
Help Scout logo

Help Scout

Customer support for growing teams

paid
8
Mintlify logo

Mintlify

Beautiful documentation instantly

freemium
9
ReadMe logo

ReadMe

API documentation platform

freemium
10
Logseq logo

Logseq

Open-source knowledge base

free
11
Elicit logo

Elicit

AI for scientific research, helping researchers be 10x more evidence-based.

freemium
12
Guru logo

Guru

AI-powered knowledge management for teams

freemium
13
Capacities logo

Capacities

Object-based note-taking

freemium
14
Archbee logo

Archbee

Documentation platform for product and API docs

freemium
15
AFFiNE logo

AFFiNE

Unified knowledge OS

freemium
16
Groove logo

Groove

Help desk software for small businesses

paid
17
Bettermode logo

Bettermode

Community platform with forums and knowledge base

freemium
18
tawk.to logo

tawk.to

Free live chat app

free
19
Confluence logo

Confluence

Team wiki and documentation for Atlassian users

freemium
20
Tettra logo

Tettra

Team knowledge management with AI

paid
21
Terramind Nucleus logo

Terramind Nucleus

AI-powered search for your enterprise knowledge, connecting people to answers instantly.

paid
22
Bookstack logo

Bookstack

Self-hosted wiki platform

freemium
23
Nuclino logo

Nuclino

Knowledge base for teams

freemium
24
Wiki JS logo

Wiki JS

Modern wiki for teams

freemium
25
Slab logo

Slab

Knowledge base for teams

freemium
26
Outline logo

Outline

Open-source knowledge base

freemium
27
Document360 logo

Document360

Knowledge base software

freemium
28
Helpjuice logo

Helpjuice

Knowledge base software

paid
29
Bloomfire logo

Bloomfire

Knowledge engagement platform

paid
30
Archbee logo

Archbee

Documentation for product teams

freemium
31
Help Scout logo

Help Scout

Customer support for growing businesses

paid
32
Notion logo

Notion

All-in-one workspace

freemium
33
Spekit logo

Spekit

The AI-powered platform that unifies sales content and learning for just-in-time enablement.

paid
34
osTicket logo

osTicket

Open source support ticket system

freemium
35
Doctective logo

Doctective

Auto-document your entire organization with AI-powered knowledge management.

freemium
36
Helpjuice logo

Helpjuice

Knowledge base software

paid
37
Huly logo

Huly

An open-source, all-in-one platform for team collaboration, project management, and virtual offices.

freemium
38
ReadMe logo

ReadMe

API documentation platform

freemium
39
Claromentis logo

Claromentis

The AI-powered digital workplace and enablement solution for people, processes, and profitability.

paid
40
SweetProcess logo

SweetProcess

Document your standard operating procedures, policies, and processes with ease to scale your business.

paid
41
Heptabase logo

Heptabase

Master anything you learn and do your best research with an intelligent, visual knowledge base.

paid
42
Insided logo

Insided

Customer success community platform

paid
43
Clover logo

Clover

Organize your notes, tasks, and knowledge in one connected workspace.

freemium
44
HelpCrunch logo

HelpCrunch

Omnichannel customer communication platform with live chat, knowledge base, and marketing automation.

paid
45
Guru logo

Guru

Knowledge management for teams

freemium
46
Product Fruits logo

Product Fruits

The AI-powered platform for creating personalized and effective product adoption experiences.

paid
47
ManageEngine ServiceDesk logo

ManageEngine ServiceDesk

ITIL-ready service desk software

freemium
48
SupportBee logo

SupportBee

Streamline customer support with a collaborative help desk, knowledge base, and customer portal.

paid
49
Confluence logo

Confluence

Team workspace by Atlassian

freemium
50
Acreom logo

Acreom

The open-source personal actionable knowledge base for software engineers.

freemium
51
Docmost logo

Docmost

Enterprise-ready wiki for modern teams to securely manage company knowledge.

paid
52
Theoros logo

Theoros

AI-powered document collaboration for smarter notes, instant search, and confident decision-making.

freemium
53
Perplexity AI logo

Perplexity AI

AI-powered search engine with real-time answers

freemium
54
Notion for Documentation logo

Notion for Documentation

Documentation in Notion

freemium
55
Outline logo

Outline

Fast team wiki

freemium
56
UseResponse logo

UseResponse

Complete customer service suite for multi-channel support, feedback, and knowledge management.

paid
57
BrainLoom logo

BrainLoom

Organize your thoughts, notes, and knowledge in a visual, interconnected way.

freemium
58
Alexi logo

Alexi

Your firm’s custom AI engine for lasting competitive advantage in legal practice.

paid
59
Scribe logo

Scribe

Instantly capture and optimize workflows to create step-by-step guides with AI.

freemium
60
ChatDoc logo

ChatDoc

Chat with your documents using AI to get accurate answers and insights quickly.

freemium
61
Qatalog logo

Qatalog

An AI-powered work hub for enterprise search and intelligent agents, now integrated with ClickUp.

free
62
Whale logo

Whale

The fastest way to get your team aligned with AI-powered SOPs and training.

freemium
63
Stonly logo

Stonly

The knowledge platform for better, faster customer service with personalized knowledge, AI, and automation.

freemium
64
Cherwell logo

Cherwell

IT service management platform

paid
65
Humata logo

Humata

AI that understands your documents, answers questions, and summarizes complex information.

freemium
66
AppFlowy logo

AppFlowy

The AI workspace for projects, wikis, and teams, offering data control and enhanced productivity.

freemium
67
Slab logo

Slab

Knowledge hub for teams

freemium
68
Waybook logo

Waybook

Centralize your business knowledge, onboard new hires, and streamline training with a single source of truth.

paid
69
KnowledgeOwl logo

KnowledgeOwl

Knowledge base software

paid
70
GitBook logo

GitBook

Documentation platform

freemium
71
Groove logo

Groove

Simple help desk for small businesses

paid
72
Desk.com logo

Desk.com

Customer service for fast-growing companies

paid
73
Slite logo

Slite

Knowledge base for teams

freemium
74
Tettra logo

Tettra

Internal wiki for teams

freemium
75
Yavy logo

Yavy

Turn any website into an AI-searchable knowledge base for accurate, hallucination-free answers.

paid
76
DokuWiki logo

DokuWiki

DokuWiki

freemium
77
XWiki logo

XWiki

The advanced open-source enterprise wiki for knowledge management and collaborative applications.

free
78
MediaWiki logo

MediaWiki

Collect, organize, and share knowledge with a powerful, multilingual, and extensible wiki platform.

free
79
Papyrs logo

Papyrs

The easiest way to create an online intranet, internal wiki, and knowledge base for your company.

freemium
80
HelpDocs logo

HelpDocs

AI-powered knowledge base software to scale customer support and deflect tickets.

paid
81
Knowmax logo

Knowmax

AI-powered knowledge management platform for mistake-proof customer service across all touchpoints.

paid
82
ClickHelp logo

ClickHelp

AI-powered all-in-one documentation tool for authoring, hosting, and delivering technical content.

paid
83
Shelf logo

Shelf

Next-generation knowledge management for accurate and trusted GenAI answers.

paid
84
Typemill logo

Typemill

Lightweight, open-source CMS for publishing websites and eBooks from Markdown.

free
85
Helpy logo

Helpy

Secure, self-hosted, and open-source customer support helpdesk software with data control.

paid
86
AzureDesk logo

AzureDesk

Streamline customer service with an all-in-one helpdesk and ticket management solution.

paid
87
Chaport logo

Chaport

An all-in-one messaging platform for sales, support, and customer engagement.

freemium
88
ProProfs Help Desk logo

ProProfs Help Desk

ProProfs Help Desk

freemium
89
Deskpro logo

Deskpro

The AI help desk built for support across every channel, with comprehensive security and compliance.

paid
90
Cayzu logo

Cayzu

Cayzu

freemium
91
Capacity logo

Capacity

Automate support for customers and teams with AI across all channels.

paid

Popular Knowledge Base Comparisons

AnythingLLMvsElephasAnythingLLMvsGitBookElephasvsGitBookElephasvsFreshdeskGitBookvsFreshdeskGitBookvsReadMeFreshdeskvsReadMeFreshdeskvsGleanReadMevsGleanReadMevsHelp ScoutGleanvsHelp ScoutGleanvsMintlify
View all Knowledge Base comparisons →

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What is Knowledge Base Software?

Knowledge Base software helps businesses and individuals streamline their workflows by providing specialized tools designed for knowledge base-related tasks. These solutions range from simple, free tools to comprehensive enterprise platforms, each offering different capabilities to match various needs and budgets. Whether you're a solo entrepreneur or managing a large team, the right knowledge base tool can significantly improve your productivity and results.

Key Features to Look For

  • Intuitive user interface that minimizes the learning curve
  • Integration capabilities with popular tools and platforms
  • Collaboration features for team-based workflows
  • Analytics and reporting to track performance
  • Mobile accessibility for working on the go
  • Customization options to fit your specific needs
  • Reliable customer support and documentation

Benefits of Knowledge Base Software

  • Save time by automating repetitive tasks
  • Improve accuracy and reduce human errors
  • Enhance team collaboration and communication
  • Gain insights through data-driven analytics
  • Scale your operations without proportional cost increases
  • Stay competitive with modern, efficient workflows

How to Choose the Right Knowledge Base Software

When choosing knowledge base software, start by clearly defining your requirements. Consider your team size, budget constraints, and must-have features. Look for tools that offer free trials so you can test the interface and functionality before committing. Pay attention to integration options with your existing tech stack, and don't overlook the importance of good customer support. Reading user reviews on platforms like Toolradar can provide valuable insights from people who've actually used these tools in real-world scenarios.

Frequently Asked Questions About Knowledge Base Software

Based on user reviews and our editorial analysis, AnythingLLM is currently the top-rated knowledge base software. However, the "best" choice depends on your specific needs, budget, and use case. We recommend comparing multiple options using our detailed reviews and comparison tools.

This guide was last updated in February 2026. We regularly review and update our recommendations to ensure accuracy.