Hudu

Name: Hudu
Brand: Hudu
Price: 10 USD
Rating: 4.7 (362 reviews)

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Organize and centralize your team's IT knowledge for improved efficiency and collaboration.

From $10/mo, free trial

Paid Documentation Knowledge Base Password Managers

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4.7 (362 across the web)

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Reviews on G2 Capterra

362 reviews tracked

The Bottom Line

Updated May 26, 2026

Price: From $10/mo, free trial. Compare plans

Key facts

Centralizes IT documentation for MSPs and IT professionals.
Manages assets, passwords, processes, and knowledge bases in one platform.
Enhances team collaboration and client transparency through secure sharing and portals.

Pros

Provides a single source of truth for all IT documentation.
Highly customizable to fit specific team and client needs.
Integrates with existing PSA, RMM, and other IT tools.
Facilitates standardization of processes and knowledge retention.
Offers secure external sharing and client portals for transparency.

Cons

No free tier available for evaluation.
Requires initial setup and migration of existing documentation.

What is Hudu?

Hudu is a comprehensive IT documentation platform designed to help Managed Service Providers (MSPs) and internal IT departments centralize, organize, and manage all their critical IT information. It serves as a single source of truth for assets, passwords, processes, and knowledge, enabling teams to work more efficiently and deliver better service. The platform offers robust features for managing client environments, standardizing operational procedures, and securing sensitive credentials. With customizable asset layouts, dual knowledge bases for internal and client use, and detailed audit trails, Hudu ensures that all necessary information is easily accessible, accurate, and secure. It integrates with existing PSA and RMM tools, streamlining workflows and fostering a culture of knowledge retention within organizations.

Available on: Web

Louis Corneloup Updated May 26, 2026 · how we evaluate Source hudu.com ↗

Ratings Across the Web

4.7 (362 reviews)

Hudu holds an aggregate rating of 4.7 out of 5 from 362 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Asset Management
Password Management
Process Organization (SOPs and Checklists)
Dual Knowledge Base Libraries (Internal & Client)
IP Address Management
Rack Management
External Collaboration & Secure Sharing
Multi-Company Management

Pricing Plans

Free Trial

Pricing checked Oct 3, 2026

Hudu plans and prices, checked October 2026
Plan	Price	Details
Hudu	$30 / user/month	No contracts required No user minimum Available hosted or self-hosted +6 more Show less Unlimited companies Unlimited integrations Unlimited free "Share Portal" members In-house support Single Sign-On (SSO/SAML) Robust REST API
Hudu Radar	$10 / company/month	Automatically discover networks and devices for easier documentation in Hudu Unlimited networks and devices Automatic scans and updates every 35 minutes +3 more Show less Interactive network maps Automatic IPAM assignment Warranty tracking

Calculate your cost View full pricing

Is Hudu worth the price?

Fair value

Hudu's pricing at $30 per user/month is on the higher side for IT documentation, especially without volume discounts.

While it offers robust features like SSO and unlimited companies, the per-user cost can quickly add up for larger teams. Hudu Radar at $10 per company/month is a reasonably priced add-on for network discovery.

This pricing is best for small to medium-sized IT teams or MSPs prioritizing comprehensive documentation and willing to pay a premium for a dedicated solution.

Full Hudu pricing: every plan, hidden costs and alternatives

How Hudu's pricing compares

Hudu starts at $10/mo flat for the whole organisation. Its direct competitors are priced on a different basis (per user, or in another currency), so each entry price below is shown with its own unit and currency and is not ranked against the others.

Hudu

$10/mo flat, whole organisation

Zendesk

$19/mo, billing unit not specified

Freshdesk

$19/agent/mo

$380/mo for 20 agents

Notion

$10/user/mo

$200/mo for 20 users

Obsidian

$4/user/mo

$80/mo for 20 users

Entry paid plan, monthly, in each tool's own currency. Pricing checked Oct 3, 2026.

Reviews

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4.7/5

Across 362 verified user reviews on G2, Capterra

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Best Hudu Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

Zendesk Paid

Complete customer service solution

4.3

Freshdesk Paid

Scale support with smart ticketing, automation, and AI

4.4

Glean Paid

Connects all your company knowledge for AI-powered search

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GitBook Freemium

Documentation for technical teams

3.9

Notion Freemium

All-in-one workspace combining docs, wikis, databases, and project boards

3.5

Obsidian Freemium

Private and flexible note-taking

4.5

Almanac Freemium

Async-first docs with Git-like version control

See all documentation tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Hudu alternatives 7+ tools ranked, pricing + verdict per pick Hudu vs Zendesk Head-to-head: features, pricing, who wins Hudu vs Freshdesk Head-to-head: features, pricing, who wins Hudu vs Glean Head-to-head: features, pricing, who wins

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Hudu FAQ

What types of IT assets can be managed within Hudu?

Hudu allows for comprehensive management of various IT assets, including physical hardware in server racks, network IP addresses, and general resources, all with customizable layouts to suit specific organizational needs.

How does Hudu support multi-company or multi-client environments?

Hudu is designed for multi-company management, enabling users to easily manage multiple IT environments, groups, or customers, reducing complexity and scaling efficiently for MSPs or large IT departments.

Can Hudu be integrated with other IT management tools?

Yes, Hudu is built to integrate with existing PSA (Professional Services Automation), RMM (Remote Monitoring and Management), and other tools commonly used by IT professionals and MSPs to create an integrated source of truth.

What security measures are in place for password management?

Hudu offers centralized and secure password management, including secure storage, generation of passwords and TOTP, PWNED counts for compromised passwords, and secure sharing options, with personal passwords kept separate in 'My Vault'.

How does Hudu help with standardizing IT processes?

Hudu facilitates process standardization by allowing teams to catalog SOPs, create templates, and build repeatable checklists. These can be linked to specific assets, assigned to individuals, and tracked in real-time to ensure efficient delivery and consistent workflows.

Is there a way to share information with clients securely?

Hudu provides multiple ways to securely share information externally, including a collaborative share portal and secure quick-links to individual passwords or knowledge base articles, maintaining transparency with end-users through a read-only customer portal.

Source: hudu.com

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