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7915 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Enterprise wiki standard

Biggest con

UI cluttered and slow

TL;DR - Confluence

  • Team wiki and documentation platform
  • Seamlessly integrates with Jira
  • Trusted by millions of teams
Pricing: Free plan available
Best for: Growing teams
4.4/5 across review platforms

What is Confluence?

Editorial review
Confluence is the wiki for Atlassian shops. If you use Jira, Confluence connects documentation to tickets. Teams create spaces for projects, write pages with rich content, and build knowledge bases. The editor handles complex content. Integrations with Atlassian products are seamless. Enterprise features satisfy larger organizations. Teams invested in Atlassian's ecosystem use Confluence because it's the documentation tool designed to work with the rest of their stack.

Available on: Web

Pros & Cons

Pros

  • Enterprise wiki standard
  • Good Jira integration
  • Templates library
  • Spaces organization
  • Team collaboration

Cons

  • UI cluttered and slow
  • Search often poor
  • Expensive for cloud
  • Can become messy
  • Performance issues

Ratings Across the Web

4.4(7,915 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Pages & spacesTemplatesCollaborative editingCommentsPage treesMacrosIntegrationsSearch

Pricing Plans

Free Trial

Pricing checked Jul 12, 2026

Free

Free

  • Up to 10 users
  • 2GB storage
  • Basic features
  • 3 active whiteboards/user
  • 10 automation rules/month

Standard

$6.4/monthly

  • Per user for up to 100
  • Decreases with scale
  • 100 automation rules/month
  • Business hours support
  • Unlimited spaces

Premium

$12.3/monthly

  • Per user for 100+
  • Unlimited whiteboards
  • 24/7 premium support
  • 1-hour response SLA
  • Advanced analytics

Enterprise

Contact sales

  • Custom pricing
  • Multiple sites
  • Advanced security
  • SSO and compliance
  • Dedicated support

How Confluence's pricing compares

At $6.4/mo, Confluence is the most affordable of its 5 direct competitors.

Confluence
$6.4
$6.67
$10
$15

Entry paid plan, monthly. Pricing checked Jul 12, 2026.

Reviews

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4.4/5

Across 7,915 verified user reviews on G2, Capterra, SourceForge

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Confluence FAQ

How does Confluence support project documentation for teams already using Jira?

Confluence is designed to integrate seamlessly with Jira, allowing teams to connect documentation directly to tickets. This enables users to create spaces for projects, write rich content pages, and build comprehensive knowledge bases that link directly to their development work.

Which teams benefit most from using Confluence?

Teams already invested in the Atlassian ecosystem, particularly those using Jira, will find Confluence most beneficial. It serves as a documentation tool specifically designed to work cohesively with their existing Atlassian stack, enhancing internal communication and knowledge management.

How does Confluence compare to Notion for team documentation?

Confluence is often considered the enterprise wiki standard, especially for organizations deeply integrated with Atlassian products like Jira. While both offer team collaboration, Confluence provides seamless integration with other Atlassian tools, whereas Notion is a more generalized workspace.

What kind of limitations might users encounter with Confluence?

Users may experience a cluttered and slow user interface, and the search functionality can often be poor. Additionally, Confluence can become messy if not well-managed, and some users report performance issues.

How is Confluence priced?

Confluence is available on a free tier, which allows users to get started without initial cost. For organizations requiring more extensive usage and additional features, paid plans are offered.

Can Confluence help organize knowledge for large organizations?

Yes, Confluence includes enterprise features designed to satisfy the needs of larger organizations. It offers robust spaces organization and a templates library to help structure and manage extensive knowledge bases effectively.

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