Chaport

Name: Chaport
Brand: Chaport
Price: 29 USD
Rating: 4.8 (84 reviews)

Unclaimed

An all-in-one messaging platform for sales, support, and customer engagement.

Live Chat Chatbots Knowledge Base Customer Support

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4.8(84 across the web)

FreemiumVisit Website

Reviews onG2Capterra

84 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Intuitive and easy-to-use interface

Biggest con

Specific cons are not detailed in the provided text.

TL;DR - Chaport

All-in-one platform for live chat, chatbots, and multi-channel messaging.
Automates sales and support with chatbots and knowledge base for self-service.
Available on multiple platforms with integrations for CRM and other apps.

Pricing: Free plan available

Best for: Growing teams

4.8/5 across review platforms

What is Chaport?

Editorial review

Chaport is a modern customer messaging platform designed to help businesses communicate more effectively with their customers. It combines live chat, chatbots, multi-channel messaging, and a knowledge base into a single, simple interface. The platform aims to increase sales by enabling real-time customer interaction, improve support efficiency through automation and self-service options, and enhance overall customer engagement. This tool is ideal for businesses of all sizes, from startups to enterprises, across various industries such as e-commerce, education, real estate, and travel. It provides features like auto-invitations, typing insights, saved replies, and detailed customer information to empower support and sales teams. Chaport also offers mobile apps for iOS, Android, Web, Windows, and MacOS, ensuring teams can connect with customers from any location, and integrates with over 4,000 apps via Zapier and a robust API.

Available on: Web, iOS, Android, Windows, macOS

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcechaport.com ↗

Pros & Cons

Pros

Intuitive and easy-to-use interface
Comprehensive feature set for customer communication
Available on multiple devices for flexibility
Strong automation capabilities with chatbots and knowledge base
Good integration options with other business tools

Cons

Specific cons are not detailed in the provided text.

Ratings Across the Web

4.8(84 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Live Chat WidgetChatbots for automationMulti-channel messaging (email, Facebook, Telegram, Viber)Knowledge Base with FAQ botMobile and Desktop Apps (iOS, Android, Web, Windows, MacOS)CRM and Zapier IntegrationsAuto-invitations for chatsTyping insights

Pricing Plans

Free Trial

Pricing checked Jun 15, 2026

Free

2 operators included
Unlimited chats & websites
60-day chat history
1 default auto-invitation (branded)
Basic widget customization
Web, desktop & mobile apps

Pro

$29 / mo

4 operators included
Everything in Free plus:
Unlimited chat history
Auto-invitations
Advanced widget customization
Email & messengers integration
Saved replies
Pre-chat form

Unlimited

$99 / mo

Unlimited operators
Everything in Pro plus:
Chatbots
Knowledge base + FAQ bot
Teams
Assignment rules
Shared saved replies
Custom fields

Calculate your cost View full pricing

How Chaport's pricing compares

At $29/mo, Chaport is mid-range of its 2 direct competitors ($25 to $59/mo across the set).

LiveHelpNow

$25

Chaport

$29

Desku

$59

Entry paid plan, monthly. Pricing checked Jun 15, 2026.

Reviews

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4.8/5

Across 84 verified user reviews on Capterra, G2

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Best Chaport Alternatives

Top alternatives based on features, pricing, and user needs.

Pure ChatPaid

The easiest & fastest way to add live chat to your website for instant customer communication.

4.5

HelpshiftPaid

AI-first customer service platform combining AI, human specialists, and state-of-the-art technology.

4.2

Vision HelpdeskPaid

Comprehensive customer service and IT support solutions for businesses of all sizes.

4.6

DeskuPaid

AI-powered customer service and lead generation platform for businesses.

4.7

LiveHelpNowFreemium

Omnichannel support software to transform customer service and empower agents.

See all live chat tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Chaport vs Pure ChatHead-to-head: features, pricing, who wins Chaport vs HelpshiftHead-to-head: features, pricing, who wins Chaport vs Vision HelpdeskHead-to-head: features, pricing, who wins

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Chaport FAQ

What specific channels can customers use to contact support through Chaport's multi-channel feature?

Customers can reach out via live chat, email, Facebook, Telegram, or Viber. All these communications can be managed directly from the Chaport interface.

How does Chaport's knowledge base feature enhance customer self-service?

Chaport allows you to create a knowledge base for customers. An integrated FAQ bot can then automatically suggest relevant articles within the chat, helping customers find answers independently.

What types of integrations are available with Chaport, and how many apps can it connect with?

Chaport offers integrations with over 4,000 apps through Zapier. It also provides a REST & JavaScript API for custom integrations with other applications.

Can Chaport operators see what a customer is typing before the message is sent?

Yes, Chaport includes a 'Typing insights' feature. This allows operators to read customer messages even before they are sent, enabling faster response times.

What are the key differences in features between the 'Pro' and 'Unlimited' plans regarding automation and self-service?

The 'Pro' plan includes features like auto-invitations and an autoresponder. The 'Unlimited' plan expands on this by adding chatbots and a knowledge base with an FAQ bot for more comprehensive automation and self-service capabilities.

Source: chaport.com

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