Chaport
Claim this toolAn all-in-one messaging platform for sales, support, and customer engagement.
Visit WebsiteThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Intuitive and easy-to-use interface
Biggest con
Chatbots, the knowledge base FAQ bot, and team assignment rules are reserved for the most expensive Unlimited plan at roughly 99 euros per month, so businesses on the mid-tier Pro plan cannot automate conversations or route chats across a team.
TL;DR - Chaport
- All-in-one platform for live chat, chatbots, and multi-channel messaging.
- Automates sales and support with chatbots and knowledge base for self-service.
- Available on multiple platforms with integrations for CRM and other apps.
What is Chaport?
Available on: Web, iOS, Android, Windows, macOS
Pros & Cons
Pros
- Intuitive and easy-to-use interface
- Comprehensive feature set for customer communication
- Available on multiple devices for flexibility
- Strong automation capabilities with chatbots and knowledge base
- Good integration options with other business tools
Cons
- Chatbots, the knowledge base FAQ bot, and team assignment rules are reserved for the most expensive Unlimited plan at roughly 99 euros per month, so businesses on the mid-tier Pro plan cannot automate conversations or route chats across a team.
- Reviewers describe the built-in automation as weak for high-volume support, noting the pre-built automation for operators juggling many simultaneous chats is not good enough.
- The free plan is impractical for running real support, capping you at 2 operators and only 60 days of chat history, with users saying you cannot operate well on it without upgrading.
- Connecting Chaport to other tools beyond email and messaging apps relies on Zapier, which is available only on the top Unlimited plan, or on building against the REST and JavaScript API yourself.
Ratings Across the Web
Chaport holds an aggregate rating of 4.9 out of 5 from 86 reviews across G2 and Capterra, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Key Features
Pricing Plans
Free TrialPricing checked Sep 12, 2026
Free
- 2 operators included
- Unlimited chats & websites
- 60-day chat history
- 1 default auto-invitation (branded)
- Basic widget customization
- Web, desktop & mobile apps
Pro
$29 / mo
- 4 operators included
- Everything in Free plus:
- Unlimited chat history
- Auto-invitations
- Advanced widget customization
- Email & messengers integration
- Saved replies
- Pre-chat form
Unlimited
$99 / mo
- Unlimited operators
- Everything in Pro plus:
- Chatbots
- Knowledge base + FAQ bot
- Teams
- Assignment rules
- Shared saved replies
- Custom fields
Is Chaport worth the price?
Chaport's pricing is quite generous, especially with its robust Free tier offering 2 operators and unlimited chats.
The Pro tier at $29/month provides excellent value for growing businesses needing advanced features like integrations and detailed reports. The Unlimited tier at $99/month is well-priced for larger teams requiring chatbots and advanced team management.
Hidden Costs & Gotchas
Additional operators for Pro/Unlimited tiers not explicitly priced.
How Chaport's pricing compares
At $29/mo, Chaport is mid-range of its 2 direct competitors ($25 to $59/mo across the set).
Entry paid plan, monthly. Pricing checked Sep 12, 2026.
Reviews
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Across 86 verified user reviews on Capterra, G2
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Chaport FAQ
What specific channels can customers use to contact support through Chaport's multi-channel feature?
How does Chaport's knowledge base feature enhance customer self-service?
What types of integrations are available with Chaport, and how many apps can it connect with?
Can Chaport operators see what a customer is typing before the message is sent?
What are the key differences in features between the 'Pro' and 'Unlimited' plans regarding automation and self-service?
Source: chaport.com