Toolradar
BrowseTrendingGuides
List Your ProductJoin or Log In
Categories
  • Project Management
  • Developer Tools
  • Marketing
  • Design
  • Communication
  • Analytics
  • All categories →
Best Software
  • Best Project Management
  • Best Marketing Tools
  • Best Design Software
  • Best Developer Tools
  • Best AI Tools
  • All best lists →
Tools For
  • Tools for Startups
  • Tools for Enterprises
  • Tools for Freelancers
  • Tools for Teams
  • Tools for Students
  • Tools for Remote Work
Compare
  • Slack vs Teams
  • Notion vs Asana
  • Figma vs Adobe XD
  • GitHub vs GitLab
  • Airtable vs Notion
  • HubSpot vs Salesforce
  • All comparisons →
By Pricing
  • Free Tools
  • Freemium Tools
  • Paid Software
  • Alternatives
Discover
  • Trending Tools
  • Featured in Techpresso
  • Buyer's Guides
  • Blog
  • Write a Review
  • Submit Your Tool
  • Browse all tools →
Toolradar

The community-driven platform for discovering and reviewing the best software tools for your business.

Browse
  • All Tools
  • Trending
  • Categories
  • Compare
For Companies
  • List Your Product
  • Company Dashboard
  • Badges & Widgets
Company
  • About Us
  • How We Rate
  • Contact Us
  • Privacy Policy
  • Terms of Service

© 2026 Toolradar. All rights reserved.

PrivacyTerms
Categories/Customer Support/Live Chat

Live Chat Software

66 products available

Live chat and customer messaging

66

Products

0

Free Tools

30

Avg Score

Filter:
AllFreeFreemiumPaid
Sort:

Showing 66 results

1
Trengo logo

Trengo

All-in-one customer engagement platform

paid
2
Intercom logo

Intercom

AI-first customer service platform

paid
3
Sendbird logo

Sendbird

Chat and messaging API for apps

freemium
4
Freshdesk logo

Freshdesk

Intuitive customer support software

freemium
5
Gorgias logo

Gorgias

Customer support helpdesk for e-commerce

paid
6
Front logo

Front

Shared inbox platform

paid
7
Ably logo

Ably

Realtime messaging infrastructure for chat, notifications, and live updates

freemium
8
Help Scout logo

Help Scout

Customer support for growing teams

paid
9
Chatwoot logo

Chatwoot

Open source customer engagement

freemium
10
Kustomer logo

Kustomer

Customer service CRM platform

paid
11
Tidio logo

Tidio

Live chat and chatbots

freemium
12
Qualified logo

Qualified

Pipeline generation platform for B2B

paid
13
Talkjs logo

Talkjs

Chat API for websites and apps

freemium
14
Zendesk Messaging logo

Zendesk Messaging

Improve live chat with AI-powered messaging for seamless customer support across all channels.

paid
15
Drift logo

Drift

Conversational marketing platform

paid
16
Dixa logo

Dixa

Customer service platform for conversational support

paid
17
Groove logo

Groove

Help desk software for small businesses

paid
18
Richpanel logo

Richpanel

AI-powered customer service platform for e-commerce to cut costs, boost agent productivity, and delight customers.

freemium
19
Liveagent logo

Liveagent

Help desk and live chat

paid
20
Olark logo

Olark

Live chat software for customer support

paid
21
Livechat logo

Livechat

Customer service chat software

paid
22
Userlike logo

Userlike

The AI platform for strong customer relationships, offering more sales and faster support.

freemium
23
Hiver logo

Hiver

AI-powered customer service platform for modern teams to deliver effortless and personalized support.

freemium
24
Re:amaze logo

Re:amaze

Customer service and live chat for e-commerce brands

paid
25
Wati logo

Wati

WhatsApp engagement platform for businesses

paid
26
Help Scout logo

Help Scout

Customer support for growing businesses

paid
27
Zoho Desk logo

Zoho Desk

Customer service software for businesses

freemium
28
NICE CXone logo

NICE CXone

Cloud contact center platform

paid
29
Twilio Flex logo

Twilio Flex

Programmable cloud contact center

paid
30
Gorgias logo

Gorgias

E-commerce helpdesk

paid
31
Freshchat logo

Freshchat

Modern messaging software for sales and customer engagement

freemium
32
Five9 logo

Five9

Intelligent cloud contact center

paid
33
DelightChat logo

DelightChat

Customer support for D2C

paid
34
HelpCrunch logo

HelpCrunch

Omnichannel customer communication platform with live chat, knowledge base, and marketing automation.

paid
35
Smartsupp logo

Smartsupp

Increase sales and customer satisfaction with AI-powered live chat, chatbots, and a shopping assistant.

freemium
36
Papercups logo

Papercups

Papercups

freemium
37
Chaskiq logo

Chaskiq

The front line of your customer experience for marketing, support & sales.

freemium
38
HappyFox logo

HappyFox

AI-powered support platform for customer service, IT, and operations teams.

paid
39
EngageBay logo

EngageBay

All-in-one marketing, sales, and support CRM

freemium
40
Genesys Cloud logo

Genesys Cloud

All-in-one cloud contact center

paid
41
Respond.io logo

Respond.io

Business messaging platform for marketing, sales, and support

paid
42
UseResponse logo

UseResponse

Complete customer service suite for multi-channel support, feedback, and knowledge management.

paid
43
8x8 Contact Center logo

8x8 Contact Center

Cloud contact center with UCaaS

paid
44
Reamaze logo

Reamaze

Customer support for e-commerce

paid
45
Gladly logo

Gladly

Customer service platform built around people

paid
46
Customerly logo

Customerly

AI-powered customer support suite for SaaS teams to deliver instant, human-like support.

paid
47
Kommunicate logo

Kommunicate

AI + Human Customer Service Automation Platform for seamless support across all channels.

paid
48
Sprinklr Service logo

Sprinklr Service

Unified customer service platform

paid
49
Landbot logo

Landbot

No-code chatbot builder

freemium
50
Richpanel logo

Richpanel

AI-powered e-commerce CX

paid
51
Talkdesk logo

Talkdesk

AI-powered cloud contact center

paid
52
Hugo logo

Hugo

Your best AI support agent teammate

paid
53
Dyte logo

Dyte

Build powerful live video, audio, and chat experiences with SDKs for any platform.

freemium
54
Helpy logo

Helpy

Secure, self-hosted, and open-source customer support helpdesk software with data control.

paid
55
BoldDesk logo

BoldDesk

AI-first customer service software for faster, scalable, and effortless support.

paid
56
Chaport logo

Chaport

An all-in-one messaging platform for sales, support, and customer engagement.

freemium
57
Chatra logo

Chatra

Engage website visitors and manage customer communications across multiple channels from one dashboard.

freemium
58
Pure Chat logo

Pure Chat

The easiest & fastest way to add live chat to your website for instant customer communication.

paid
59
Heymarket logo

Heymarket

Centralize and streamline all your business text and email communications in one shared inbox.

paid
60
ProProfs Help Desk logo

ProProfs Help Desk

ProProfs Help Desk

freemium
61
Cayzu logo

Cayzu

Cayzu

freemium
62
LiveHelpNow logo

LiveHelpNow

Omnichannel support software to transform customer service and empower agents.

freemium
63
SnapEngage logo

SnapEngage

Engage B2B customers with configurable, AI-powered live chat software for sales and support.

freemium
64
Textline logo

Textline

The most secure business texting platform for modern customer support, sales, marketing, and logistics teams.

paid
65
Helpwise logo

Helpwise

Smarter customer service made simple with a unified communication platform.

paid
66
Kommo logo

Kommo

Boost sales and manage client communications across all messaging apps in one unified CRM.

paid

Popular Live Chat Comparisons

TrengovsIntercomTrengovsSendbirdIntercomvsSendbirdIntercomvsFreshdeskSendbirdvsFreshdeskSendbirdvsGorgiasFreshdeskvsGorgiasFreshdeskvsFrontGorgiasvsFrontGorgiasvsAblyFrontvsAblyFrontvsHelp Scout
View all Live Chat comparisons →

Related Categories

Help DeskChatbotsKnowledge BaseCustomer FeedbackCall CenterCustomer Success

Explore Live Chat

🏆

Best Live Chat

Top 10 tools ranked

⚖️

Compare Live Chat

Side-by-side comparison

🆓

Free Tools

Browse free software

🔄

Find Alternatives

Switch from your current tool

What is Live Chat Software?

Live Chat software helps businesses and individuals streamline their workflows by providing specialized tools designed for live chat-related tasks. These solutions range from simple, free tools to comprehensive enterprise platforms, each offering different capabilities to match various needs and budgets. Whether you're a solo entrepreneur or managing a large team, the right live chat tool can significantly improve your productivity and results.

Key Features to Look For

  • Intuitive user interface that minimizes the learning curve
  • Integration capabilities with popular tools and platforms
  • Collaboration features for team-based workflows
  • Analytics and reporting to track performance
  • Mobile accessibility for working on the go
  • Customization options to fit your specific needs
  • Reliable customer support and documentation

Benefits of Live Chat Software

  • Save time by automating repetitive tasks
  • Improve accuracy and reduce human errors
  • Enhance team collaboration and communication
  • Gain insights through data-driven analytics
  • Scale your operations without proportional cost increases
  • Stay competitive with modern, efficient workflows

How to Choose the Right Live Chat Software

When choosing live chat software, start by clearly defining your requirements. Consider your team size, budget constraints, and must-have features. Look for tools that offer free trials so you can test the interface and functionality before committing. Pay attention to integration options with your existing tech stack, and don't overlook the importance of good customer support. Reading user reviews on platforms like Toolradar can provide valuable insights from people who've actually used these tools in real-world scenarios.

Frequently Asked Questions About Live Chat Software

Based on user reviews and our editorial analysis, Trengo is currently the top-rated live chat software. However, the "best" choice depends on your specific needs, budget, and use case. We recommend comparing multiple options using our detailed reviews and comparison tools.

This guide was last updated in February 2026. We regularly review and update our recommendations to ensure accuracy.