Customerly
UnclaimedAI-powered customer support suite for SaaS teams to deliver instant, human-like support.
Visit WebsiteTL;DR - Customerly
- Automates customer support with AI to handle a high volume of requests.
- Combines live chat, AI, and automation for faster, more efficient support.
- Provides a unified platform for customer engagement, feedback, and team performance analytics.
Pricing: Paid only
Best for: Enterprises & pros
Pricing
Paid
Customerly offers paid plans. Visit their website for current pricing details.
About Customerly
Customerly is an AI-powered customer support suite designed for SaaS teams to handle customer requests faster and more efficiently. It combines artificial intelligence, live chat, and automation to provide instant, human-like support without increasing headcount. The platform features an AI assistant named Aura that can automatically handle a significant percentage of support volume, answer at scale, and escalate complex issues to human agents with context.
Beyond AI-driven support, Customerly offers a unified help desk that integrates with an inbox and help center. It includes tools for customer engagement such as chatflows, NPS & CSAT surveys, and smart segmentation for targeted campaigns. The suite also provides insights into conversation topics, contact management, and robust integration capabilities, making it a comprehensive solution for managing customer interactions and feedback to fuel growth.
Reviews
No reviews yet. Be the first to review Customerly!
Write a ReviewExplore More
Customerly FAQ
Customerly is an AI-powered customer support suite designed for SaaS teams. It combines AI, live chat, and automation to help businesses handle customer requests faster, automate support, and improve customer engagement.
Customerly offers several pricing tiers: Core starts at $19 per seat/monthly (or $16/seat/monthly billed annually), Growth at $69 per seat/monthly (or $59/seat/monthly billed annually), and Ultimate at $99 per seat/monthly (or $84/seat/monthly billed annually). Each plan includes a certain number of AI conversations, with additional conversations costing $0.45 each.
Customerly offers a free trial for its plans, but it is not a freemium product with a perpetually free tier.
Customerly is primarily designed for SaaS teams, fast-growing companies, and businesses looking to automate and scale their customer support operations using AI, without needing to add more headcount.