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Categories/AI & Automation/AI for Customer Service

AI for Customer Service Software

58 products available

AI customer support solutions

58

Products

1

Free Tools

17

Avg Score

Filter:
AllFreeFreemiumPaid
Sort:

Showing 58 results

1
MonkeyLearn logo

MonkeyLearn

Uncover high-impact insights from unstructured text data with AI-powered omnichannel text analytics.

freemium
2
Observe.ai logo

Observe.ai

AI Agents for customer experience: Automate interactions, augment agents, and analyze conversations.

paid
3
Zendesk logo

Zendesk

Complete customer service solution

paid
4
Comm100 logo

Comm100

AI-powered omnichannel customer service platform for seamless support and accelerated resolution.

paid
5
Dialpad logo

Dialpad

AI-powered Contact Center and Unified Communications platform for customer service and sales.

freemium
6
FreshService logo

FreshService

AI-powered ITSM platform for simple, scalable IT service and business team collaboration.

freemium
7
Botpress logo

Botpress

Open-source conversational AI platform for chatbots

freemium
8
Chatbase logo

Chatbase

Build custom AI chatbots trained on your data

freemium
9
Klaus logo

Klaus

AI-powered quality assurance for customer service to improve performance and customer satisfaction.

freemium
10
CustomGPT logo

CustomGPT

Enterprise AI chatbots powered by your business data

paid
11
Userlike logo

Userlike

The AI platform for strong customer relationships, offering more sales and faster support.

freemium
12
Kayako logo

Kayako

Unified customer service platform for modern support teams

paid
13
Decagon logo

Decagon

Conversational AI for customer experiences across voice, chat, and email.

paid
14
BMC Helix logo

BMC Helix

Enterprise service management platform

paid
15
RingCentral Contact Center logo

RingCentral Contact Center

Omnichannel cloud contact center

paid
16
Forethought logo

Forethought

Enterprise AI agents for end-to-end customer support and service team automation.

paid
17
Zowie logo

Zowie

Build, orchestrate, and coach customer-facing AI agents across any channel and workflow.

paid
18
Netomi logo

Netomi

The #1 Agentic AI Platform for Customer Experience, delivering autonomous and governed CX.

paid
19
Kipps AI WhatsApp Agent logo

Kipps AI WhatsApp Agent

Deploy AI voice, chat, and WhatsApp agents for human-like customer interactions at scale.

free
20
Five9 logo

Five9

Intelligent cloud contact center

paid
21
CSM AI logo

CSM AI

CSM AI

freemium
22
Marchex logo

Marchex

AI-powered conversation insights to accelerate revenue and optimize customer interactions.

paid
23
Zonka Feedback logo

Zonka Feedback

Transform unstructured customer feedback into real-time, actionable AI-powered insights.

paid
24
Smartsupp logo

Smartsupp

Increase sales and customer satisfaction with AI-powered live chat, chatbots, and a shopping assistant.

freemium
25
Pylon logo

Pylon

AI-native B2B support platform to resolve customer issues faster across modern channels.

freemium
26
Plain logo

Plain

AI-powered support platform for B2B teams to orchestrate customer conversations across all channels.

paid
27
Enchant logo

Enchant

Omnichannel customer service software with AI assistance for efficient team collaboration.

paid
28
Thena logo

Thena

AI customer support for B2B teams, unifying Slack, email, and chat for faster resolutions.

paid
29
Freshsuccess logo

Freshsuccess

AI-powered customer service platform for faster, more accurate resolutions and empowered teams.

freemium
30
Voice.ai logo

Voice.ai

The AI voice model platform for next-gen voice agents, text to speech, voice cloning, and real-time voice changing.

freemium
31
Kayako logo

Kayako

Customer service software for growing teams

paid
32
Levity AI logo

Levity AI

Streamline high-volume email and phone workflows in logistics with reliable AI automation.

paid
33
My AskAI logo

My AskAI

Your AI agent for customer service, automating tickets within your existing helpdesk.

freemium
34
Customerly logo

Customerly

AI-powered customer support suite for SaaS teams to deliver instant, human-like support.

paid
35
Ada logo

Ada

Ada

freemium
36
Yellow.ai logo

Yellow.ai

Transform CX & EX with AI agents that think, act, and resolve autonomously.

freemium
37
Kommunicate logo

Kommunicate

AI + Human Customer Service Automation Platform for seamless support across all channels.

paid
38
Amazon Connect logo

Amazon Connect

Cloud contact center by AWS

paid
39
Stonly logo

Stonly

The knowledge platform for better, faster customer service with personalized knowledge, AI, and automation.

freemium
40
Google Cloud Contact Center AI logo

Google Cloud Contact Center AI

AI-powered contact center platform

paid
41
Richpanel logo

Richpanel

AI-powered e-commerce CX

paid
42
Helply logo

Helply

AI agent for customer support that guarantees results and takes real actions.

freemium
43
Talkdesk logo

Talkdesk

AI-powered cloud contact center

paid
44
Hugo logo

Hugo

Your best AI support agent teammate

paid
45
Vonage Contact Center logo

Vonage Contact Center

Cloud contact center for Salesforce

paid
46
Sierra logo

Sierra

Build, deploy, and optimize AI agents for personalized customer experiences across all channels.

paid
47
Knowmax logo

Knowmax

AI-powered knowledge management platform for mistake-proof customer service across all touchpoints.

paid
48
Desku logo

Desku

AI-powered customer service and lead generation platform for businesses.

paid
49
eDesk logo

eDesk

Automate and centralize eCommerce customer support with AI-powered helpdesk solutions.

paid
50
Desk365 logo

Desk365

AI-powered helpdesk software for enhanced productivity and exceptional customer experiences.

freemium
51
BoldDesk logo

BoldDesk

AI-first customer service software for faster, scalable, and effortless support.

paid
52
Mojo Helpdesk logo

Mojo Helpdesk

Simplify support, automate tickets, and resolve customer requests faster with an all-in-one helpdesk.

paid
53
Deskpro logo

Deskpro

The AI help desk built for support across every channel, with comprehensive security and compliance.

paid
54
Helpshift logo

Helpshift

AI-first customer service platform combining AI, human specialists, and state-of-the-art technology.

paid
55
Chatfuel logo

Chatfuel

Automate customer support and sales on WhatsApp, Instagram, and other social platforms with AI.

paid
56
Capacity logo

Capacity

Automate support for customers and teams with AI across all channels.

paid
57
NapoleonCat logo

NapoleonCat

Centralize, automate, and scale social media customer service and content management with AI.

paid
58
Emplifi logo

Emplifi

AI-powered platform for unified social media marketing, commerce, and customer care.

paid

Popular AI for Customer Service Comparisons

MonkeyLearnvsObserve.aiMonkeyLearnvsZendeskObserve.aivsZendeskObserve.aivsComm100ZendeskvsComm100ZendeskvsDialpadComm100vsDialpadComm100vsFreshServiceDialpadvsFreshServiceDialpadvsBotpressFreshServicevsBotpressFreshServicevsChatbase
View all AI for Customer Service comparisons →

Related Categories

AI AssistantsAI Image GenerationAI Video GenerationAI VoiceAI AgentsAI ResearchWorkflow AutomationRPA

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What is AI for Customer Service Software?

AI for Customer Service software helps businesses and individuals streamline their workflows by providing specialized tools designed for ai for customer service-related tasks. These solutions range from simple, free tools to comprehensive enterprise platforms, each offering different capabilities to match various needs and budgets. Whether you're a solo entrepreneur or managing a large team, the right ai for customer service tool can significantly improve your productivity and results.

Key Features to Look For

  • Intuitive user interface that minimizes the learning curve
  • Integration capabilities with popular tools and platforms
  • Collaboration features for team-based workflows
  • Analytics and reporting to track performance
  • Mobile accessibility for working on the go
  • Customization options to fit your specific needs
  • Reliable customer support and documentation

Benefits of AI for Customer Service Software

  • Save time by automating repetitive tasks
  • Improve accuracy and reduce human errors
  • Enhance team collaboration and communication
  • Gain insights through data-driven analytics
  • Scale your operations without proportional cost increases
  • Stay competitive with modern, efficient workflows

How to Choose the Right AI for Customer Service Software

When choosing ai for customer service software, start by clearly defining your requirements. Consider your team size, budget constraints, and must-have features. Look for tools that offer free trials so you can test the interface and functionality before committing. Pay attention to integration options with your existing tech stack, and don't overlook the importance of good customer support. Reading user reviews on platforms like Toolradar can provide valuable insights from people who've actually used these tools in real-world scenarios.

Frequently Asked Questions About AI for Customer Service Software

Based on user reviews and our editorial analysis, MonkeyLearn is currently the top-rated ai for customer service software. However, the "best" choice depends on your specific needs, budget, and use case. We recommend comparing multiple options using our detailed reviews and comparison tools.

This guide was last updated in February 2026. We regularly review and update our recommendations to ensure accuracy.