Marchex
UnclaimedAI-powered conversation insights to accelerate revenue and optimize customer interactions.
Visit WebsiteTL;DR - Marchex
- Analyzes customer conversations (calls, texts, chats) using AI.
- Provides actionable insights to optimize sales, marketing, and customer experience.
- Identifies missed opportunities and offers recommendations to drive revenue growth.
Pricing: Paid only
Best for: Enterprises & pros
Pricing
Paid
Marchex offers paid plans. Visit their website for current pricing details.
About Marchex
Marchex is an AI-powered conversation intelligence platform that analyzes customer interactions across phone calls, texts, and chats to provide actionable insights. It helps businesses understand customer intent, pain points, and purchasing signals hidden within conversations, enabling them to optimize sales, refine marketing strategies, and improve customer satisfaction (CSAT).
The platform is designed for various business functions including marketing, sales, customer experience, and strategy. It offers industry-specific AI solutions and benchmarking, transforming first-party conversation data into measurable KPIs and trends. Marchex provides automated insights and recommendations to improve performance, recover missed opportunities, and make data-driven decisions across operations. It serves industries such as automotive, home services, healthcare, multi-family housing, advertising agencies, and technology partners.
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Marchex FAQ
Marchex is an AI-powered conversation intelligence platform that analyzes customer interactions (calls, texts, chats) to extract valuable insights. It helps businesses understand customer intent, optimize sales and marketing, improve customer experience, and make data-driven strategic decisions.
The pricing information for Marchex is not publicly available on the provided website. It is likely a paid service with custom pricing based on business needs and scale.
Based on the available information, Marchex does not appear to offer a free tier or trial. It is presented as a comprehensive solution for businesses, suggesting a paid subscription model.
Marchex is for business leaders and teams in marketing, sales, customer experience, and strategy across various industries including automotive, home services, healthcare, multi-family housing, advertising agencies, and technology partners. It's designed for organizations looking to leverage conversation data to drive revenue, improve operational efficiency, and enhance customer satisfaction.