Zendesk Sell
Claim this toolAccelerate pipeline velocity with AI forecasting and unified customer views
Paid plans only Visit WebsiteThe Bottom Line
- Price
- Paid plans only. Compare plans
Key facts
- Sales CRM with built-in email, phone, and deal pipeline
- Natively integrates with Zendesk Support for unified CX
- $19-$169/user/month across four tiers
Pros
- Seamless integration with Zendesk Support for full customer context
- Intuitive UI with fast onboarding for sales teams
- Built-in phone and email, no third-party tools needed
- Strong mobile app for field sales reps
Cons
- Team plan limited to 3 paid users
- Gets expensive at higher tiers ($115-$169/user/month)
- Most buyers bundle with Zendesk Suite, inflating total cost
- Fewer third-party integrations than Salesforce or HubSpot
What is Zendesk Sell?
Available on: Web, iOS, Android
Ratings Across the Web
Zendesk Sell holds an aggregate rating of 4.2 out of 5 from 7,001 reviews across G2 and Capterra, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
- Visual deal pipeline with drag-and-drop stage management
- Built-in email tracking with templates and sequences
- Click-to-call with automatic call logging and recording
- AI-powered sales forecasting and deal scoring
- Native integration with Zendesk Support for unified CX
- Custom fields, objects, and sales reports
- Mobile CRM app for iOS and Android
- Task and appointment automation with reminders
Pricing
Zendesk Sell offers paid plans. Visit their website for current pricing details.
Is Zendesk Sell worth the price?
It's best for established businesses looking for a comprehensive, integrated CRM solution.
Hidden Costs & Gotchas
Team plan limited to 3 users
Zendesk Sell by the numbers
| Metric | Zendesk Sell | Peer median | Position (1 is best) |
|---|---|---|---|
| Free plan | No | 41% have one | n/a |
| Listed as an alternative to | 7 tools | 2 | #21 of 128 (joint) |
| User rating | 4.2/5 (across the web, 7,001 ratings) | 4.5/5 | #53 of 69 (joint) tools with 20+ reviews |
Listed as an alternative to: #21 on 2026-10-16 to #21 on 2026-11-02 (rank among 128 tools, 1 is best).
Each position is counted among the tools that have data for that row, as noted under it. All Sales Intelligence data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “Zendesk Sell by the numbers”, Nov 2026.
Reviews
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Zendesk Sell FAQ
How does Zendesk Sell integrate with Zendesk Support?
Is Zendesk Sell worth it as a standalone CRM?
What are the user limits on the Team plan?
Does Zendesk Sell include phone calling?
Source: zendesk.com