
AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline.
From $9/mo (free plan available)Visit WebsiteThe Bottom Line
- Price
- From $9/mo (free plan available). Compare plans
Key facts
- AI-powered CRM for lead generation, qualification, and tracking.
- Automates tasks and provides AI-driven insights for sales efficiency.
- Offers a 360° customer view and integrates sales and marketing efforts.
Pros
- Good CRM
- Fair pricing
- Good features
- Active development
- Freshworks ecosystem
Cons
- Per-user pricing
- Learning curve
- Better alternatives exist
- Feature gaps
- Support varies
What is Freshsales?
Available on: Web
Ratings Across the Web
Freshsales holds an aggregate rating of 4.5 out of 5 from 1,859 reviews across G2 and Capterra, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Key Features
- Sales CRM
- AI scoring
- Built-in phone
- Email sequences
- Pipeline management
- Automation
Pricing Plans
21-day Free TrialPricing checked Sep 30, 2026
| Plan | Price | Details |
|---|---|---|
| Free | $0 |
+1 more Show less
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| Growth | $9/month |
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| Pro | $39/month |
+1 more Show less
|
| Enterprise | $59/month |
+1 more Show less
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Is Freshsales worth the price?
Freshsales offers a very generous Free tier for up to 3 users, making it accessible for small teams.
The Growth tier at $9/user/month is quite competitive for essential sales automation, while the Pro tier at $39/user/month provides significant AI-powered insights. This pricing structure is fair and offers good value, especially for SMBs and growing sales teams looking for AI-enhanced CRM capabilities.
How Freshsales's pricing compares
At $39/user/mo, Freshsales is mid-range of its 5 comparable direct competitors ($1.92 to $49/mo across the set).
Entry paid plan, monthly, per user. Pricing checked Sep 30, 2026.
Reviews

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Across 1,859 verified user reviews on G2, Capterra
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Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
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Freshsales FAQ
How does Freshsales assist with lead management?
Which teams would benefit most from using Freshsales?
How is Freshsales priced?
What kind of limitations might a user encounter with Freshsales?
Can Freshsales integrate sales and marketing efforts?
How does Freshsales compare to Zoho CRM?
Source: freshworks.com