
AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline.
Visit WebsiteThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Good CRM
Biggest con
Per-user pricing
TL;DR - Freshsales
- AI-powered CRM for lead generation, qualification, and tracking.
- Automates tasks and provides AI-driven insights for sales efficiency.
- Offers a 360° customer view and integrates sales and marketing efforts.
What is Freshsales?
Available on: Web
Pros & Cons
Pros
- Good CRM
- Fair pricing
- Good features
- Active development
- Freshworks ecosystem
Cons
- Per-user pricing
- Learning curve
- Better alternatives exist
- Feature gaps
- Support varies
Ratings Across the Web
Ratings aggregated from independent review platforms. Learn more
Key Features
Pricing Plans
21-day Free TrialPricing checked Jul 10, 2026
Free
Free
- Up to 3 users
- Built-in phone
- Contact & deal management
- 24x5 support
Growth
$9/month
- Per user pricing
- Visual sales pipeline
- AI contact scoring
- Email sequences
Pro
$39/month
- Per user pricing
- Multiple pipelines
- Duplicate detection
- AI deal insights
Enterprise
$59/month
- Per user pricing
- Data enrichment
- Custom modules
- Dedicated account manager
How Freshsales's pricing compares
At $39/mo, Freshsales is mid-range of its 3 direct competitors ($1.92 to $49/mo across the set).
Entry paid plan, monthly. Pricing checked Jul 10, 2026.
Reviews

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Still deciding?
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Freshsales FAQ
How does Freshsales assist with lead management?
Which teams would benefit most from using Freshsales?
How is Freshsales priced?
What kind of limitations might a user encounter with Freshsales?
Can Freshsales integrate sales and marketing efforts?
How does Freshsales compare to Zoho CRM?
Source: freshworks.com