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Bitrix24

UnclaimedEditor reviewed

All-in-one CRM, projects, and team communication

CRMProject ManagementInternal CommsProductivity
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Reviews onG2Capterra
1578 reviews tracked·1 press mentions

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

All-in-one workspace

Biggest con

UI cluttered

TL;DR - Bitrix24

  • Bitrix24 is an all-in-one business platform with CRM, project management, and communication
  • It combines 35+ tools for sales, marketing, and collaboration in one system
  • Free for unlimited users with limits, paid from $49/month
Pricing: Free plan available
Best for: Growing teams
4.2/5 across review platforms

What is Bitrix24?

Editorial review
Bitrix24 packs CRM, project management, communication, and HR tools into one platform. The breadth is impressive-chat, video calls, websites, automation, task management, document collaboration. The free tier includes a surprising amount. Self-hosted deployment is an option. The tradeoff is that no single feature matches specialized tools. Organizations wanting many tools in one platform without multiple subscriptions find Bitrix24 covers broad needs at a lower total cost.

Available on: Web, iOS, Android

how we evaluateSourcebitrix24.com ↗

Pros & Cons

Pros

  • All-in-one workspace
  • CRM included
  • Project management
  • Communication tools
  • Self-hosted option

Cons

  • UI cluttered
  • Learning curve
  • Complex pricing
  • Feature overload
  • Support varies

Ratings Across the Web

4.2(1,578 reviews)
G2599 reviews
4.1/5
Capterra979 reviews
4.2/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Business suiteCRMTasksCommunicationWebsite builderHR tools

Pricing Plans

Free

$0

  • Unlimited users
  • 5 GB storage
  • CRM
  • Tasks & Projects
  • Website builder

Basic

$49

  • 5 users
  • 24 GB storage
  • Online Store
  • Customer support

Standard

$99

  • 50 users
  • 100 GB storage
  • Marketing
  • Online documents

Professional

$199

  • 100 users
  • 1 TB storage
  • Sales Intelligence
  • HR automation
Calculate your costView full pricing

How Bitrix24's pricing compares

At $49/mo, Bitrix24 is mid-range of its 4 direct competitors ($1.92 to $65/mo across the set).

Zoho CRM
$1.92
Asana
$10.99
Odoo
$31.1
Bitrix24
$49
Microsoft Dynamics 365
$65

Entry paid plan, monthly.

Reviews

4.2/5

Across 1,578 verified user reviews on Capterra, G2

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Best Bitrix24 Alternatives

Top alternatives based on features, pricing, and user needs.

monday.com logo
monday.comFreemium

Organize work, automate tasks, and connect tools for team clarity

4.7
Asana logo
AsanaFreemium

Orchestrate work from tasks to initiatives with projects and automation

4.5
Microsoft Dynamics 365 logo
Microsoft Dynamics 365Paid

Enterprise CRM and ERP cloud solution

4.1
Zoho CRM logo
Zoho CRMFreemium

CRM for sales and marketing teams

4.1
Odoo logo
OdooFreemium

All-in-one open-source business management software with a vast app ecosystem.

4.3
See all CRM tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Bitrix24 vs monday.comHead-to-head: features, pricing, who winsBitrix24 vs AsanaHead-to-head: features, pricing, who winsBitrix24 vs Microsoft Dynamics 365Head-to-head: features, pricing, who wins

Explore More

Best CRM ToolsBest Project Management ToolsBest Internal Comms ToolsBest Productivity ToolsBest Free CRMBest Free Project ManagementBest Free Internal CommsBest Free Productivity

Bitrix24 FAQ

Is Bitrix24 free?

Yes, generous free plan for unlimited users with basic features. Paid plans from $49/month for 5 users. Unusual pricing model.

What is Bitrix24?

Bitrix24 is an all-in-one business suite. CRM, project management, team chat, video calls, website builder, and more. Everything in one platform.

Bitrix24 vs Monday.com?

Bitrix24 includes more (CRM, chat, websites). Monday.com is better at project management specifically. Bitrix24 for all-in-one; Monday.com for projects.

Can Bitrix24 be self-hosted?

Yes, Bitrix24 offers on-premise version. One-time license fee. Popular for organizations needing data control.

Source: bitrix24.com

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