Bitrix24

Name: Bitrix24
Brand: Bitrix24
Price: 49 USD
Rating: 4.2 (1578 reviews)

Claim this tool Editor reviewed

All-in-one CRM, projects, and team communication

CRM Project Management Internal Comms Productivity

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4.2(1,578 across the web)

FreemiumVisit Website

Reviews onG2Capterra

1578 reviews tracked·2 press mentions

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

All-in-one workspace

Biggest con

UI cluttered

TL;DR - Bitrix24

Bitrix24 is an all-in-one business platform with CRM, project management, and communication
It combines 35+ tools for sales, marketing, and collaboration in one system
Free for unlimited users with limits, paid from $49/month

Pricing: Free plan available

Best for: Growing teams

4.2/5 across review platforms

What is Bitrix24?

Editorial review

Bitrix24 packs CRM, project management, communication, and HR tools into one platform. The breadth is impressive-chat, video calls, websites, automation, task management, document collaboration. The free tier includes a surprising amount. Self-hosted deployment is an option. The tradeoff is that no single feature matches specialized tools. Organizations wanting many tools in one platform without multiple subscriptions find Bitrix24 covers broad needs at a lower total cost.

Available on: Web, iOS, Android

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcebitrix24.com ↗

Pros & Cons

Pros

All-in-one workspace
CRM included
Project management
Communication tools
Self-hosted option

Cons

UI cluttered
Learning curve
Complex pricing
Feature overload
Support varies

Ratings Across the Web

4.2(1,578 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Business suiteCRMTasksCommunicationWebsite builderHR tools

Pricing Plans

Pricing checked Jul 11, 2026

Free

Unlimited users
5 GB storage
CRM
Tasks & Projects
Website builder

Basic

$49/month

5 users
24 GB storage
Online Store
Customer support

Standard

$99/month

50 users
100 GB storage
Marketing
Online documents

Professional

$199/month

100 users
1 TB storage
Sales Intelligence
HR automation

Calculate your cost View full pricing

How Bitrix24's pricing compares

At $49/mo, Bitrix24 is mid-range of its 6 direct competitors ($1.92 to $65/mo across the set).

$1.92

$10.99

$14

$15

$39

Bitrix24

$49

Microsoft Dynamics 365

$65

Entry paid plan, monthly. Pricing checked Jul 11, 2026.

Reviews

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4.2/5

Across 1,578 verified user reviews on Capterra, G2

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Best Bitrix24 Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

HubSpotFreemium

CRM platform for scaling businesses

4.2

monday.comFreemium

Organize work, automate tasks, and connect tools for team clarity

4.7

AsanaFreemium

Orchestrate work from tasks to initiatives with projects and automation

4.5

PipedrivePaid

Close more deals with AI-powered sales pipeline management

4.4

Microsoft Dynamics 365Paid

Enterprise CRM and ERP cloud solution

4.1

FreshsalesFreemium

AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline.

4.5

Zoho CRMFreemium

CRM for sales and marketing teams

4.1

OdooFreemium

All-in-one open-source business management software with a vast app ecosystem.

4.3

See all CRM tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Bitrix24 alternatives8+ tools ranked, pricing + verdict per pick Bitrix24 vs HubSpotHead-to-head: features, pricing, who wins Bitrix24 vs monday.comHead-to-head: features, pricing, who wins Bitrix24 vs AsanaHead-to-head: features, pricing, who wins

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Bitrix24 FAQ

How does Bitrix24 support internal team communication?

Bitrix24 includes a range of communication tools such as chat and video calls, designed to facilitate seamless interaction among team members. This comprehensive suite helps keep all team discussions and collaborations within a single platform.

Which teams benefit most from using Bitrix24?

Teams looking for a unified platform that combines CRM, project management, and communication tools will find Bitrix24 particularly useful. It suits organizations aiming to consolidate various functions to reduce the number of subscriptions and overall costs.

How is Bitrix24 priced?

Bitrix24 is available on a free tier, offering a substantial set of features for users. For organizations requiring more extensive usage and advanced functionalities, paid plans are available.

Can Bitrix24 be deployed on-premise?

Yes, Bitrix24 offers a self-hosted deployment option, providing organizations with greater control over their data and infrastructure. This flexibility is a key advantage for specific operational requirements.

What kind of trade-offs should users expect with Bitrix24?

Users might experience a cluttered user interface and a learning curve due to the platform's extensive features. While it offers many tools, no single feature is as specialized as those found in dedicated, single-purpose applications.

How does Bitrix24 compare to Zoho CRM for managing customer relationships?

While Zoho CRM specializes in customer relationship management, Bitrix24 offers CRM capabilities as part of a broader all-in-one platform that also includes project management, communication, and HR tools. Bitrix24 aims to cover a wider range of organizational needs within a single system.

Source: bitrix24.com

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