The Bottom Line
- Price
- From $49/mo (free plan available). Compare plans
Key facts
- Bitrix24 is an all-in-one business platform with CRM, project management, and communication
- It combines 35+ tools for sales, marketing, and collaboration in one system
- Offers a free tier with limits, paid plans available
Pros
- All-in-one workspace
- CRM included
- Project management
- Communication tools
- Self-hosted option
Cons
- UI cluttered
- Learning curve
- Complex pricing
- Feature overload
- Support varies
What is Bitrix24?
Available on: Web, iOS, Android
Ratings Across the Web
Bitrix24 holds an aggregate rating of 4.2 out of 5 from 1,615 reviews across G2 and Capterra, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Key Features
- Business suite
- CRM
- Tasks
- Communication
- Website builder
- HR tools
Pricing Plans
Pricing checked Sep 30, 2026
| Plan | Price | Details |
|---|---|---|
| Free | $0 |
+2 more Show less
|
| Basic | $49/month |
+1 more Show less
|
| Standard | $99/month |
+1 more Show less
|
| Professional | $199/month |
+1 more Show less
|
Is Bitrix24 worth the price?
Bitrix24 offers a generous Free tier with unlimited users, making it highly accessible.
The Basic tier at $49/month for 5 users is competitive, but the jump to Standard at $99/month for 50 users offers significant value per user. Overall, the pricing is fair to generous, especially for small to medium businesses looking for an all-in-one solution.
Hidden Costs & Gotchas
Storage limits per tier
How Bitrix24's pricing compares
At $49/mo, billing unit not specified, Bitrix24 is mid-range of its 6 comparable direct competitors ($1.92 to $65/mo across the set).
Entry paid plan, monthly. Pricing checked Sep 30, 2026.
Reviews
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Across 1,615 verified user reviews on Capterra, G2
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Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
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Bitrix24 FAQ
How does Bitrix24 support internal team communication?
Which teams benefit most from using Bitrix24?
How is Bitrix24 priced?
Can Bitrix24 be deployed on-premise?
What kind of trade-offs should users expect with Bitrix24?
How does Bitrix24 compare to Zoho CRM for managing customer relationships?
Source: bitrix24.com