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19,089 reviews tracked

The Bottom Line

Price
From $12/user/mo, billed monthly, free trial. Compare plans

Key facts

  • AI-first CRM with intelligent workflows and code-free automations to accelerate sales cycles.
  • Features AI sales agents, AI Notetaker, and AI-driven data processing to automate lead management, tasks, and reporting.
  • Offers extensive customization, real-time dashboards, and integrations with over 500 apps to manage the entire revenue cycle.

Pros

  • AI sales agents can source, qualify, prioritize leads, and book meetings 24/7 directly from the CRM.
  • AI automates data entry and activity logging by pulling information from calls, emails, and files, and can auto-assign reps and set alerts.
  • AI Notetaker summarizes calls, suggests next steps, and drafts follow-ups.
  • Code-free automations and customizable workflows save significant time on repetitive tasks like lead assignment and follow-ups.
  • Highly customizable dashboards with over 50 widgets provide real-time insights, reporting, and resource management without coding.

Cons

  • The information does not specify pricing tiers or feature limitations across different plans, which is crucial for evaluating cost-effectiveness.

What is Monday Sales CRM?

Monday Sales CRM is a fully customizable CRM built on the monday.com platform. Track leads, manage pipelines, automate sales processes, and collaborate with your team.

Available on: Web

Ratings Across the Web

4.6 (19,089 reviews)

Monday Sales CRM holds an aggregate rating of 4.6 out of 5 from 19,089 reviews across G2, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

  • Pipeline management
  • Lead tracking
  • Email sync
  • Automations
  • Dashboards

Pricing Plans

14-day Free Trial

Pricing checked Oct 20, 2026. Source: monday.com/crm, read Oct 20, 2026

Monday Sales CRM plans and prices, checked October 2026
Plan Price Details
Free

$0

  • Up to 2 users
  • Unlimited contacts
  • Unlimited pipelines
Basic

$12/user/month

  • Unlimited boards
  • Web forms
  • Basic templates
Standard

$17/user/month

  • Email sync
  • 250 automations/mo
  • Basic dashboards
Pro

$28/user/month

  • Forecasting
  • Time tracking
  • 25k automations/mo

Is Monday Sales CRM worth the price?

Good value

Monday Sales CRM offers a fair pricing structure, especially with its generous Free tier for small teams.

The Basic tier at $12/user/month is competitive, but the jump to Pro at $28/user/month for features like forecasting might feel a bit steep for some. It's best for small to medium businesses looking for a customizable CRM with good automation capabilities.

Hidden Costs & Gotchas

Higher tiers often require annual billing for listed prices.

Potential seat minimums for certain plans.

Full Monday Sales CRM pricing: every plan, hidden costs and alternatives

How Monday Sales CRM's pricing compares

At $12/user/mo, billed monthly, Monday Sales CRM is mid-range of its 3 comparable direct competitors ($7 to $31.10/mo across the set).

Monday Sales CRM
$12
$31.10

Not ranked, different unit or currency: Airtable $20/seat/mo, billed yearly.

Entry paid plan, monthly price, per user, billed monthly. Pricing checked Oct 20, 2026.

Email me when Monday Sales CRM changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Monday Sales CRM by the numbers

Toolradar data: Monday Sales CRM's entry paid plan ($12/user/mo, billed monthly) ranks #6 of 30 (joint) for price among the Sales Engagement tools with a verified entry price per user, where the median is $29/user/mo. As of Nov 2026.

Monday Sales CRM compared with 163 Sales Engagement tools on Toolradar, as of Nov 2026
Metric Monday Sales CRM Peer median Position (1 is best)
Entry paid plan $12/user/mo, billed monthly $29/user/mo #6 of 30 (joint) tools priced per user, verified price
Free plan No 34% have one n/a
User rating 4.6/5 (across the web, 19,089 ratings) 4.6/5 #29 of 102 (joint) tools with 20+ reviews

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Sales Engagement data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Monday Sales CRM by the numbers”, Nov 2026.

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4.6/5

Across 19,089 verified user reviews on G2

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Monday Sales CRM FAQ

How does monday CRM leverage AI to assist with lead management and qualification?

monday CRM utilizes AI sales agents that can source, qualify, and prioritize leads automatically. These agents can also book meetings directly from within the CRM, operating 24/7 to streamline the lead management process.

What specific AI features are available to help sales representatives during and after calls?

The AI Notetaker feature listens to calls and provides summaries of key points. It also suggests next steps and drafts follow-up communications, helping sales representatives turn conversations into actionable tasks.

Can monday CRM integrate with other business tools and applications?

Yes, monday CRM is designed to connect with over 500 apps and tools that teams commonly use. This allows for integration with existing tech stacks to reduce administrative time and improve workflow efficiency.

How does monday CRM support marketing efforts in addition to sales activities?

monday CRM includes a built-in marketing platform that allows users to create, launch, and optimize marketing campaigns directly within the CRM. This helps to increase sales by integrating marketing efforts with the sales process.

What kind of customization options are available for tailoring the CRM to specific sales cycles?

monday CRM offers code-free customization, enabling users to adapt the CRM to any sales cycle with just a few clicks. Users can drag and drop deals, edit stages, and update processes without needing any coding knowledge.

How does Monday Sales CRM pricing compare with other Sales Engagement tools?

Monday Sales CRM's entry paid plan ($12/user/mo, billed monthly) ranks #6 of 30 (joint) for price among the Sales Engagement tools with a verified entry price per user, where the median is $29/user/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

Source: monday.com

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