Skip to content
Toolradar
KrispCall logo

KrispCall

Claim this toolEditor reviewed

Unified cloud calling, SMS, and team collaboration for growing businesses

From $12/mo
PaidCommunicationCall CenterSales EngagementAnalytics
Visit Website
Reviews onG2
381 reviews tracked

The Bottom Line

Price
From $12/mo. Compare plans

Key facts

  • Unifies voice, SMS, and voicemail into one shared inbox with CRM integration.
  • Provides AI tools for call transcription, summarization, and message rephrasing.
  • Offers virtual numbers in 100+ countries and advanced call center features.

Pros

  • Comprehensive all-in-one communication platform.
  • Strong AI features for transcription, summarization, and rephrasing.
  • Extensive global reach with numbers in over 100 countries.

Cons

  • May have a learning curve for setting up advanced IVR and integrations.
  • Pricing for advanced features may be higher for small businesses.

What is KrispCall?

Editorial review
KrispCall is an all-in-one cloud telephony and communication platform designed to help businesses manage inbound and outbound calls, SMS, voicemail, and team collaboration from a single interface. It serves sales teams, customer support departments, and growing enterprises that need reliable, scalable phone systems without hardware. Key capabilities include intelligent IVR routing, AI-powered call transcription and summarization, live call monitoring features like whisper and barge, power dialer for outbound campaigns, and native CRM integrations with over 100 platforms. The platform also provides virtual phone numbers from 100+ countries, allowing businesses to establish local presence and reach customers worldwide. KrispCall unifies all conversations in a shared inbox (Unified Callbox) to eliminate app-switching and context loss, and includes analytics dashboards to track call volume, agent performance, and resolution times.
how we evaluateSourcekrispcall.com ↗

Ratings Across the Web

4.5(381 reviews)

KrispCall holds an aggregate rating of 4.5 out of 5 from 381 reviews across G2, last checked September 17, 2026.

G2381 reviews
4.5/5

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

  • Unified Callbox for all conversations
  • AI-powered call transcription and summarization
  • AI message rephrasing and reply suggestions
  • Global virtual phone numbers from 100+ countries
  • Advanced IVR and call routing
  • Power dialer for outbound campaigns
  • Call recording and analytics
  • CRM integrations with 100+ platforms

Pricing Plans

Pricing checked Sep 28, 2026

KrispCall plans and prices, checked September 2026
PlanPriceDetails
Essential

$12 / user/month billed annually

  • Up to 5 users
  • 1 free US/UK/CA number per user
  • Call monitoring & coaching
+3 more
  • Multi-level IVR for call routing
  • SMS rephrasing
  • 100+ integration platforms
Standard

$32 / user/month billed annually

  • Up to 50 users
  • Call recording
  • Call transferring
+4 more
  • Call transcription & summary
  • Power dialer
  • Bulk SMS campaigns
  • Salesforce integration
Enterprise

Custom

  • Unlimited users & seats
  • Custom SLA with uptime guarantee
  • Dedicated account manager & onboarding specialist
+4 more
  • Compliance support (ISO 27001 and DPA on request)
  • Advanced admin controls
  • Priority support with faster response times
  • Custom invoicing & procurement-friendly billing
Calculate your costView full pricing

Is KrispCall worth the price?

Good value

KrispCall's pricing is fair for a mid-market communication platform, with the Essential tier at $12/user/month being a solid entry point for small teams needing basic AI features like SMS rephrasing.

The Standard tier at $32/user/month offers strong value with call transcription and Salesforce integration, but the lack of a free trial or free tier makes it harder to evaluate. This tool is best for growing businesses that need an all-in-one phone system with AI enhancements.

Hidden Costs & Gotchas

Essential tier limited to 5 users

Potential overage fees for extra numbers

How KrispCall's pricing compares

At $12/user/mo, KrispCall is the most affordable of its 5 comparable direct competitors.

KrispCall
$12
Grasshopper
$14
Dialpad
$15
CloudTalk
$25
Aircall
$30
RingCentral
$30

Entry paid plan, monthly, per user. Pricing checked Sep 28, 2026.

Reviews

Improve Your Thinking Patterns Using ChatGPT cover
$99Free with your review

Review KrispCall, get a free AI guide

Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.

Write a review
4.5/5

Across 381 verified user reviews on G2

Add your hands-on experience using the offer above to help the next buyer.

Best KrispCall Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →
Dialpad logo
DialpadFreemium

AI-powered Contact Center and Unified Communications platform for customer service and sales.

4.2
CloudTalk logo
CloudTalkPaid

Call center software for modern teams

4.4
Aircall logo
AircallPaid

Cloud phone system for sales & support. Instant global numbers

4.3
RingCentral logo
RingCentralPaid

Cloud communications and contact center solutions

4.1
Grasshopper logo
GrasshopperPaid

Virtual phone system for small business

4.1
8x8 Contact Center logo
8x8 Contact CenterPaid

Cloud contact center with UCaaS

3.6
Freshcaller logo
FreshcallerFreemium

Cloud phone system for support teams

4.1
See all communication tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All KrispCall alternatives7+ tools ranked, pricing + verdict per pickKrispCall vs DialpadHead-to-head: features, pricing, who winsKrispCall vs CloudTalkHead-to-head: features, pricing, who winsKrispCall vs AircallHead-to-head: features, pricing, who wins

Explore More

Best Communication ToolsBest Call Center ToolsBest Sales Engagement ToolsBest Analytics Tools

KrispCall FAQ

How does KrispCall support outbound sales campaigns?

KrispCall includes a power dialer for outbound campaigns, and its AI-powered call transcription and summarization help sales teams capture key details. The unified callbox and CRM integrations with over 100 platforms allow sales reps to manage leads without switching apps.

How does KrispCall compare to Aircall for global businesses?

KrispCall offers virtual numbers from over 100 countries, which may provide broader global reach than Aircall. Both platforms include AI features and CRM integrations, but KrispCall's unified callbox and live call monitoring (whisper and barge) are notable for team collaboration.

What kind of learning curve should teams expect when setting up KrispCall?

Teams may face a learning curve when setting up advanced IVR configurations and integrating with over 100 CRM platforms. Additionally, pricing for advanced features may be higher for small businesses, so evaluating the feature set against budget is recommended.

Which teams benefit most from KrispCall's unified callbox?

Sales teams, customer support departments, and growing enterprises benefit most from KrispCall's unified callbox, as it eliminates app-switching and context loss by centralizing calls, SMS, and voicemail in one interface. The platform also serves sales engagement and analytics needs.

How is KrispCall priced for businesses?

KrispCall is a paid product with no permanently free tier. Pricing is based on the features selected, and advanced features may carry higher costs, especially for small businesses.

Can KrispCall automatically transcribe and summarize calls?

Yes, KrispCall includes AI-powered call transcription and summarization, which helps teams capture key information from conversations without manual note-taking. This feature is part of the platform's strong AI capabilities.

Does KrispCall integrate with existing CRM platforms?

KrispCall offers native integrations with over 100 CRM platforms, allowing users to sync call data and manage contacts directly from their CRM. This reduces manual data entry and supports a seamless workflow.

How does KrispCall's live call monitoring feature work for managers?

KrispCall provides live call monitoring features like whisper and barge, enabling managers to listen in, coach agents, or take over calls in real time. This supports training and quality assurance without disrupting the conversation.

Source: krispcall.com

Guides & Articles

Best Helpdesk Software in 2026

Expert guide

Best Internal Communications Software

Expert guide

Best AI Voice Agents for Customer Service in 2026

Expert guide