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RingCentral

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Cloud communications and contact center solutions

CommunicationVideo ConferencingCall Center
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Reviews onG2Capterra
3845 reviews tracked·13 press mentions

The Bottom Line

Entry price

From $30/mo

Biggest pro

All-in-one solution

Biggest con

Can be expensive

What is RingCentral?

Editorial review
RingCentral is a cloud-based business communications platform offering VoIP phone systems, video conferencing, messaging, and contact center solutions for businesses of all sizes.

Available on: Web, iOS, Android, Windows, macOS

how we evaluateSourceringcentral.com ↗

Pros & Cons

Pros

  • All-in-one solution
  • Reliable
  • Good integrations

Cons

  • Can be expensive
  • Complex setup

Ratings Across the Web

4.3(3,845 reviews)
G22,917 reviews
4.3/5
Capterra928 reviews
4.2/5

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Cloud phone systemVideo conferencingTeam messagingContact centerFaxIntegrations

Pricing Plans

14-day Free Trial

Pricing checked Jun 25, 2026

Core

$30/monthly

  • Business phone
  • Team messaging
  • Basic integrations

Advanced

$35/monthly

  • Auto call recording
  • Advanced integrations
  • CRM integrations

Ultra

$45/monthly

  • Unlimited storage
  • Device analytics
  • Custom insights
Calculate your costView full pricing

How RingCentral's pricing compares

At $30/mo, RingCentral is the most premium of its 4 direct competitors.

Microsoft Teams
$4
Dialpad
$15
8x8
$24
GoTo Connect
$26
RingCentral
$30

Entry paid plan, monthly. Pricing checked Jun 25, 2026.

Reviews

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4.3/5

Across 3,845 verified user reviews on G2, Capterra

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Best RingCentral Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →
Microsoft Teams logo
Microsoft TeamsFreemium

Unite chat, meetings, and files with Microsoft 365

4.4
Zoom logo
ZoomFreemium

Connect, communicate, and collaborate with HD video meetings

4.5
Dialpad logo
DialpadFreemium

AI-powered Contact Center and Unified Communications platform for customer service and sales.

4.3
Nextiva logo
NextivaPaid

Business communication platform

4.3
GoTo Connect logo
GoTo ConnectPaid

Cloud phone and meeting system

4.3
8x8 logo
8x8Paid

Cloud contact center and communications platform

See all communication tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All RingCentral alternatives6+ tools ranked, pricing + verdict per pickRingCentral vs Microsoft TeamsHead-to-head: features, pricing, who winsRingCentral vs ZoomHead-to-head: features, pricing, who winsRingCentral vs DialpadHead-to-head: features, pricing, who wins

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RingCentral FAQ

How does RingCentral support businesses looking for an all-in-one communication solution?

RingCentral provides a comprehensive cloud-based platform that integrates VoIP phone systems, video conferencing, and messaging. This allows businesses to manage all their communication needs from a single, unified system. It also includes contact center solutions for enhanced customer interactions.

Which teams benefit most from using RingCentral?

RingCentral is well-suited for businesses of all sizes that require reliable and integrated communication tools. Teams that handle customer support or sales, in particular, can leverage its contact center solutions and unified communication features effectively.

What kind of integrations does RingCentral offer?

RingCentral is known for its good integrations, allowing it to connect with other business applications. This helps streamline workflows and enhance productivity across different platforms used by an organization.

How is RingCentral priced?

RingCentral is a paid product and does not include a permanently free tier. Pricing is structured to accommodate businesses of various sizes, reflecting the comprehensive suite of communication and contact center solutions offered.

Can RingCentral replace multiple communication tools for a business?

Yes, RingCentral is designed as an all-in-one solution that can consolidate various communication functions. It offers VoIP phone systems, video conferencing, and messaging within a single platform, aiming to simplify business communications.

What are the trade-offs to consider when choosing RingCentral?

While RingCentral offers a robust all-in-one solution, potential trade-offs include its cost, which can be expensive for some organizations. Additionally, users might find its initial setup to be complex.

How does RingCentral compare to Microsoft Teams for business communication?

RingCentral offers a dedicated cloud-based business communications platform with integrated VoIP, video, and contact center solutions, whereas Microsoft Teams primarily focuses on team collaboration with communication features. RingCentral is designed as an all-in-one communication and contact center solution, providing a comprehensive suite for external and internal communications.

Source: ringcentral.com

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