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What is 8x8?
8x8 is a cloud-based communications platform offering VoIP phone systems, video conferencing, team messaging, and contact center solutions for businesses.
Pros & Cons
Pros
- All-in-one platform
- Global reach
- Good uptime
Cons
- Complex pricing
- Learning curve
Key Features
Cloud phone systemVideo meetingsContact centerTeam messagingAnalyticsIntegrations
Pricing Plans
30-day Free TrialPricing checked Aug 3, 2026
X2
$24/user/month
- Voice calling
- Video meetings
- Team messaging
- Voicemail
Most Popular
X4
$44/user/month
- Unlimited internal calls
- Advanced analytics
- Supervisor tools
- Quality management
X6
$85/user/month
- Contact center
- Skills-based routing
- Post-call surveys
- CRM integrations
X8
Custom
- Full contact center
- Quality management
- Speech analytics
- Workforce management
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