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What is 8x8?

Editorial review
8x8 is a cloud-based communications platform offering VoIP phone systems, video conferencing, team messaging, and contact center solutions for businesses.

Pros & Cons

Pros

  • All-in-one platform
  • Global reach
  • Good uptime

Cons

  • Complex pricing
  • Learning curve

Key Features

Cloud phone systemVideo meetingsContact centerTeam messagingAnalyticsIntegrations

Pricing Plans

30-day Free Trial

Pricing checked Aug 3, 2026

X2

$24/user/month

  • Voice calling
  • Video meetings
  • Team messaging
  • Voicemail
Most Popular

X4

$44/user/month

  • Unlimited internal calls
  • Advanced analytics
  • Supervisor tools
  • Quality management

X6

$85/user/month

  • Contact center
  • Skills-based routing
  • Post-call surveys
  • CRM integrations

X8

Custom

  • Full contact center
  • Quality management
  • Speech analytics
  • Workforce management

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