The Bottom Line
Entry price
From $24/mo
Biggest pro
All-in-one platform
Biggest con
Complex pricing
What is 8x8?
Pros & Cons
Pros
- All-in-one platform
- Global reach
- Good uptime
Cons
- Complex pricing
- Learning curve
Key Features
Pricing Plans
30-day Free TrialPricing checked Jun 15, 2026
X2
$24/user/month
- Voice calling
- Video meetings
- Team messaging
- Voicemail
X4
$44/user/month
- Unlimited internal calls
- Advanced analytics
- Supervisor tools
- Quality management
X6
$85/user/month
- Contact center
- Skills-based routing
- Post-call surveys
- CRM integrations
X8
Custom
- Full contact center
- Quality management
- Speech analytics
- Workforce management
How 8x8's pricing compares
At $24/mo, 8x8 is mid-range of its 4 direct competitors ($15 to $119/mo across the set).
Entry paid plan, monthly. Pricing checked Jun 15, 2026.
Reviews
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Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.