The Bottom Line
- Price
- From $24/mo, free trial. Compare plans
Pros
- All-in-one platform
- Global reach
- Good uptime
Cons
- Complex pricing
- Learning curve
What is 8x8?
Key Features
- Cloud phone system
- Video meetings
- Contact center
- Team messaging
- Analytics
- Integrations
Pricing Plans
30-day Free TrialPricing checked Sep 22, 2026
| Plan | Price | Details |
|---|---|---|
| X2 | $24/user/month |
+1 moreShow less
|
| X4Popular | $44/user/month |
+1 moreShow less
|
| X6 | $85/user/month |
+1 moreShow less
|
| X8 | Custom |
+1 moreShow less
|
Is 8x8 worth the price?
8x8's pricing for X2 at $24/user/month is competitive for basic unified communications.
However, the jump to X4 at $44/user/month and especially X6 at $85/user/month for contact center features can become expensive quickly for larger teams. It's best for businesses needing an integrated UCaaS and CCaaS solution, particularly those prioritizing advanced analytics and supervisor tools.
How 8x8's pricing compares
At $24/user/mo, 8x8 is mid-range of its 4 comparable direct competitors ($15 to $119/mo across the set).
Entry paid plan, monthly, per user. Pricing checked Sep 22, 2026.
Reviews
Review 8x8, get a free AI guide
Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.
Best 8x8 Alternatives
Top alternatives based on features, pricing, and user needs.
AI-powered Contact Center and Unified Communications platform for customer service and sales.
AI-powered cloud contact center
Intelligent cloud contact center
Cloud contact center with omnichannel, WFO, analytics, and AI
Cloud communications and contact center solutions
Cloud contact center for Salesforce
Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.