Reviews onG2Capterra
475 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Unlimited international calling included in all plans
Biggest con
Advanced AI features locked to higher-tier plans
TL;DR - Ringover
- Cloud phone system with unlimited calls to 110+ countries
- AI-powered call transcription, analytics, and agent coaching
- CRM-integrated communication hub for sales and support teams
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms
What is Ringover?
Ringover is a cloud-based business communication platform that unifies VoIP calling, SMS, and video conferencing into a single interface. Built for sales teams, recruiters, and customer support departments, it offers unlimited calls to 110+ destinations, AI-powered call transcription and analytics, multi-level IVR, and real-time supervision dashboards. Ringover integrates with major CRMs like Salesforce, HubSpot, and Pipedrive, enabling automatic contact sync and click-to-call functionality. The platform supports remote teams with softphone apps for desktop and mobile, making it a strong fit for SMBs and mid-market companies that need a professional phone system without on-premise hardware.
Pros & Cons
Pros
- Unlimited international calling included in all plans
- Fast setup with no hardware required
- Strong AI-powered call analytics and coaching
- Generous CRM integration ecosystem
- Competitive pricing starting at $21/mo annually
- Intuitive interface with minimal learning curve
Cons
- Advanced AI features locked to higher-tier plans
- Call quality dependent on internet connection
- Limited video conferencing compared to dedicated tools
- No free plan available
- Some integrations require Business tier or above
Ratings Across the Web
4.7(475 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Unlimited VoIP calls to 110+ countriesAI call transcription and summariesMulti-level IVR and smart call routingReal-time call monitoring and supervisionCRM integrations (Salesforce, HubSpot, Pipedrive)Conference calling and screen sharingSMS and text messagingVoicemail with email notificationsCall recording and analytics dashboardDesktop and mobile softphone apps
Pricing
Paid
Ringover offers paid plans. Visit their website for current pricing details.
Reviews
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4.7/5
Across 475 verified user reviews on G2, Capterra
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Ringover FAQ
How does Ringover support sales teams?
Ringover unifies VoIP calling, SMS, and video conferencing in one platform, which helps sales teams streamline their communication. It integrates with major CRMs like Salesforce and HubSpot for automatic contact synchronization and click-to-call functionality, enhancing sales workflows.
What kind of user is Ringover best suited for?
Ringover is designed for SMBs and mid-market companies that require a professional cloud phone system without on-premise hardware. It particularly benefits remote teams, sales teams, recruiters, and customer support departments seeking unified communication tools.
How does Ringover compare to Aircall?
Ringover includes unlimited international calling to over 110 destinations in all its plans, a feature that differentiates it within the market. It also offers AI-powered call transcription and analytics, alongside a generous CRM integration ecosystem.
What are the main limitations of Ringover?
Some of Ringover's advanced AI features are only available in higher-tier plans, and its call quality is dependent on the stability of the internet connection. Additionally, its video conferencing capabilities are more limited compared to dedicated video tools, and there is no free plan available.
How is Ringover priced?
Ringover is a paid product with competitive pricing structured into different tiers, starting at an annual rate. There is no permanently free tier available, and some integrations require a Business tier or above.
Can Ringover integrate with existing CRM systems?
Yes, Ringover integrates with major CRM platforms such as Salesforce, HubSpot, and Pipedrive. These integrations enable features like automatic contact synchronization and click-to-call functionality directly from the CRM interface.
Does Ringover offer tools for call analysis and coaching?
Ringover provides AI-powered call transcription and analytics to help businesses understand communication patterns. It also includes real-time supervision dashboards, which can be used for coaching and monitoring team performance.
Source: ringover.com