Aircall is a cloud phone system designed for sales and support teams. Set up business phone numbers in 100+ countries instantly. IVR, call routing, and queues handle high call volumes professionally. Integrations with Salesforce, HubSpot, and Zendesk log calls automatically. Analytics show team performance and call patterns. The phone system that turns every call into a CRM-connected, coachable moment.

Available on: Web

Louis Corneloup Updated May 26, 2026 · how we evaluate Source aircall.io ↗

Ratings Across the Web

4.3 (2,126 reviews)

Aircall holds an aggregate rating of 4.3 out of 5 from 2,126 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

Cloud phone system
Call center
IVR
Analytics
CRM integration
Team features

Pricing Plans

Free Trial

Pricing checked Oct 8, 2026

Aircall plans and prices, checked October 2026
Plan	Price	Details
Essentials	$30/per user/month	For small teams Unlimited inbound calls 100+ integrations IVR +2 more Show less Call recording Voicemail
Professional	$50/per user/month	Growing teams Salesforce integration Power dialer Call monitoring +2 more Show less Advanced analytics Queue callback
Custom	Custom	Enterprise needs Unlimited outbound calls Custom analytics API access +2 more Show less Dedicated support SLA

Calculate your cost View full pricing

Is Aircall worth the price?

Fair value

Aircall's pricing is on the higher side compared to some market alternatives, especially with the "Essentials" tier starting at $30 per user/month and the "Professional" tier at $50 per user/month.

The mandatory 3-user minimum and annual billing further increase the initial investment. It's best suited for businesses that prioritize deep CRM integrations and advanced call center features over budget constraints.

Hidden Costs & Gotchas

Minimum 3 users required for all plans.

Full Aircall pricing: every plan, hidden costs and alternatives

How Aircall's pricing compares

At $30/user/mo, Aircall is mid-range of its 4 comparable direct competitors ($15 to $30/mo across the set).

Dialpad

$15

8x8

$24

GoTo Connect

$26

Aircall

$30

RingCentral

$30

Entry paid plan, monthly, per user. Pricing checked Oct 8, 2026.

Reviews

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4.3/5

Across 2,126 verified user reviews on G2, Capterra

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Best Aircall Alternatives

Top alternatives based on features, pricing, and user needs.

Nextiva Paid

Business communication platform

4.5

Dialpad Freemium

AI-powered Contact Center and Unified Communications platform for customer service and sales.

4.2

GoTo Connect Paid

Cloud phone and meeting system

4.4

RingCentral Paid

Cloud communications and contact center solutions

4.1

8x8 Paid

Cloud contact center and communications platform

See all call center tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Aircall vs Nextiva Head-to-head: features, pricing, who wins Aircall vs Dialpad Head-to-head: features, pricing, who wins Aircall vs GoTo Connect Head-to-head: features, pricing, who wins

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Aircall FAQ

How does Aircall support sales and support teams specifically?

Aircall provides a cloud phone system that enables sales and support teams to set up business phone numbers instantly in over 100 countries. It integrates with CRMs like Salesforce and HubSpot to automatically log calls, turning each interaction into a CRM-connected moment.

Which teams benefit most from using Aircall?

Sales and customer support teams benefit most from Aircall, especially those needing to handle high call volumes professionally. Its features like IVR, call routing, and queues are designed to streamline communication for these departments.

How does Aircall compare to Dialpad?

Aircall focuses on providing a cloud phone system with strong CRM integrations for sales and support, offering instant global numbers and analytics. While both are cloud phone systems, Aircall is noted for its easy setup and specific CRM connectivity, whereas some users find its features more limited compared to competitors.

What kind of limitations should prospective buyers consider with Aircall?

Prospective buyers should be aware that Aircall is considered an expensive option with per-user pricing. Additionally, call quality can vary, and it may offer more limited features compared to some competitors, with support quality also varying.

How is Aircall priced?

Aircall is a paid product and does not include a permanently free tier. Its pricing model is based on a per-user basis, which contributes to it being considered an expensive solution.

Can Aircall integrate with existing CRM systems?

Yes, Aircall offers integrations with popular CRM systems such as Salesforce, HubSpot, and Zendesk. These integrations automatically log calls, ensuring that every call is connected to the CRM for better tracking and coaching opportunities.

Does Aircall provide tools for monitoring team performance?

Yes, Aircall includes analytics features that allow teams to monitor performance and identify call patterns. This helps in coaching opportunities and understanding overall team efficiency in handling calls.

Source: aircall.io

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