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Cloud phone system for sales & support. Instant global numbers

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Reviews onG2Capterra
1973 reviews tracked

The Bottom Line

Entry price

From $30/mo

Biggest pro

Good cloud phone system

Biggest con

Expensive

TL;DR - Aircall

  • Cloud phone system
  • CRM integration
  • Call center features
Pricing: Paid only
Best for: Enterprises & pros
4.3/5 across review platforms

What is Aircall?

Editorial review
Aircall is a cloud phone system designed for sales and support teams. Set up business phone numbers in 100+ countries instantly. IVR, call routing, and queues handle high call volumes professionally. Integrations with Salesforce, HubSpot, and Zendesk log calls automatically. Analytics show team performance and call patterns. The phone system that turns every call into a CRM-connected, coachable moment.

Available on: Web

Pros & Cons

Pros

  • Good cloud phone system
  • CRM integrations
  • Easy setup
  • Good analytics
  • International numbers

Cons

  • Expensive
  • Per-user pricing
  • Call quality varies
  • Limited features vs competitors
  • Support varies

Ratings Across the Web

4.3(1,973 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Cloud phone systemCall centerIVRAnalyticsCRM integrationTeam features

Pricing Plans

Free Trial

Essentials

$30/per user/month

For small teams

  • Unlimited inbound calls
  • 100+ integrations
  • IVR
  • Call recording
  • Voicemail

Professional

$50/per user/month

Growing teams

  • Salesforce integration
  • Power dialer
  • Call monitoring
  • Advanced analytics
  • Queue callback

Custom

null

Enterprise needs

  • Unlimited outbound calls
  • Custom analytics
  • API access
  • Dedicated support
  • SLA

How Aircall's pricing compares

At $30/mo, Aircall is mid-range of its 4 direct competitors ($15 to $30/mo across the set).

$24
Aircall
$30

Entry paid plan, monthly.

Reviews

4.3/5

Across 1,973 verified user reviews on G2, Capterra

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Aircall FAQ

What is Aircall?

Aircall is a cloud phone system built for sales and support teams, offering features like IVR, call routing, and integrations with CRM and helpdesk tools.

Does Aircall integrate with CRMs?

Yes, Aircall integrates with Salesforce, HubSpot, Zendesk, and many other CRM and helpdesk platforms for seamless workflow.

How much does Aircall cost?

Aircall plans start at $30/user/month for the Essentials plan with core calling features and integrations.

Source: aircall.io

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